List of the Top 10 Application Performance Monitoring (APM) Software for Jira Service Management in 2025

Uptime.com offers exceptional website monitoring services that enhance visibility and ensure availability, enabling engineering, operations, and SRE teams to effectively track and address their critical services. Our features, which are simple to use and of enterprise-grade quality, are consistently enhanced and offered at a competitive price. For multiple years running, we have been acknowledged by platforms such as G2, Sourceforge, and TechRadar Pro as one of the finest uptime monitoring solutions globally. Experience our services with a completely free trial to see the difference for yourself.

IT-Conductor serves as a comprehensive service orchestration and automation platform that specializes in detailed application performance management for SAP® environments and related infrastructure elements, offering an array of sophisticated features. Among these are an integrated monitoring and automation framework that facilitates the manual, triggered, or scheduled execution of various jobs, tasks, and process workflows, as well as time-synchronized data to enhance correlation, root-cause analysis, and analytics capabilities. Additionally, the platform provides extensive metrics monitoring and reporting, role-based dashboards tailored for personalized insights, and a highly adaptable SAP Service Level Reporting system. Furthermore, IT-Conductor ensures seamless integration with SAPGUI, making it a versatile tool for optimizing SAP performance management.

Stay alert and proactive when handling incidents in Development and Operations. Quickly notify the relevant team members, reduce response time, and avoid alert fatigue. Opsgenie acts as a modern incident management tool, ensuring that critical incidents are addressed without delay and that designated team members take the appropriate actions promptly. The platform gathers alerts from your monitoring systems and custom applications, sorting each notification by its relevance and urgency. On-call schedules are set up to make sure that the right personnel receive alerts through various communication channels such as phone calls, emails, SMS, and mobile push notifications. If an alert is not acknowledged, Opsgenie automatically escalates the issue, guaranteeing that it receives the attention and response it requires. Take advantage of a free trial to test its features. By implementing Opsgenie, teams can significantly improve their incident response processes and create a more streamlined operational environment, ultimately leading to better service delivery and user satisfaction.

Monitoring IT performance extends beyond simply tracking CPU, memory, and network usage. With eG Enterprise, the focus shifts to enhancing the user experience, which becomes a pivotal element of your IT management and monitoring approach. This platform provides the capability to evaluate users' digital experiences and offers comprehensive insights into the performance of the entire application delivery pipeline—from the underlying code to user interactions, encompassing both data centers and cloud environments—accessible through a unified interface. Additionally, eG Enterprise allows for the correlation of performance metrics across various domains, enabling proactive identification of underlying issues. Leveraging machine learning and analytical tools, IT teams can make informed decisions regarding optimization and resource allocation for anticipated growth. Consequently, this leads to more satisfied users, heightened productivity, increased IT operational efficiency, and measurable business returns. Moreover, eG Enterprise is versatile in deployment, being available for both on-premise installation and as a Software as a Service (SaaS) offering. Start your journey towards enhanced IT performance by signing up for a free trial of eG Enterprise today, and experience the transformation firsthand.

Bugsnag delivers in-depth monitoring of application stability, which helps teams decide whether to focus on new feature development or fix existing issues. As a comprehensive full-stack stability monitoring tool specifically designed for mobile applications, it provides sophisticated diagnostics that allow for effective error replication. Featuring an intuitive interface, Bugsnag enables seamless management of all your applications from a unified dashboard. It plays a critical role in evaluating app health, enhancing collaboration between product and engineering teams. Not every bug necessitates urgent resolution, which allows you to prioritize issues that have a substantial effect on your business. Its extensible libraries are equipped with thoughtful defaults and numerous customization possibilities. Moreover, the team consists of dedicated experts who are deeply committed to reducing errors and maintaining the overall health of your applications, making Bugsnag an essential resource for developers. By leveraging these capabilities, developers can enhance their workflow and deliver a more stable user experience.

Netreo stands out as a premier full-stack platform for managing and observing IT infrastructure. It serves as a comprehensive source of truth for proactive monitoring of performance and availability across extensive enterprise networks, infrastructures, and applications. Our platform is designed to cater to the needs of: IT executives, who benefit from complete visibility into business services, down to the underlying infrastructure and networks that sustain them. IT Engineering teams, who utilize it as a decision-making tool to effectively plan and design modern solutions. IT Operations groups, who gain real-time insights into issues within their environments, allowing them to identify bottlenecks and understand their impact on users. These valuable insights extend to mixed systems and vendor environments that are dynamic and ever-evolving. With ongoing support for over 350 integrations, we continue to expand our partnerships with network, storage, virtualization, and server vendors. As a result, organizations can adapt seamlessly to the complexities of their IT landscapes.

Edge Delta introduces a groundbreaking approach to observability, being the sole provider that processes data at the moment of creation, allowing DevOps, platform engineers, and SRE teams the flexibility to direct it wherever needed. This innovative method empowers clients to stabilize observability expenses, uncover the most valuable insights, and customize their data as required. A key feature that sets us apart is our distributed architecture, which uniquely enables data processing to occur at the infrastructure level, allowing users to manage their logs and metrics instantaneously at the source. This comprehensive data processing encompasses: * Shaping, enriching, and filtering data * Developing log analytics * Refining metrics libraries for optimal data utility * Identifying anomalies and activating alerts Our distributed strategy is complemented by a column-oriented backend, facilitating the storage and analysis of vast data quantities without compromising on performance or increasing costs. By adopting Edge Delta, clients not only achieve lower observability expenses without losing sight of key metrics but also gain the ability to generate insights and initiate alerts before the data exits their systems. This capability allows organizations to enhance their operational efficiency and responsiveness to issues as they arise.

Kumulos is a user-friendly customer engagement platform that provides a comprehensive 360-degree perspective to foster lasting customer relationships. It includes features such as in-app messaging, web push notifications, and mobile push notifications, all designed to enhance user interaction. The Kumulos Mobile Marketing Hub enables the creation and management of omnichannel campaigns seamlessly from a single interface. You can tailor your campaigns using tools like rich interactive messaging, geotargeting, audience segmentation, and channel management. With its fully automated capabilities, Kumulos takes the uncertainty out of campaign timing by delivering receipts and ensuring intelligent message delivery. To attract new customers, features like ASO and deferred deep linking can be utilized effectively. Additionally, the platform provides robust analytics and reporting tools that allow you to keep track of all performance metrics for ongoing improvements. It also includes crash reporting and diagnostics to guarantee your app remains operational, prioritizing fixes to enhance the overall user experience. For those interested in exploring its capabilities, Kumulos offers a free trial period lasting 30 days, giving users a risk-free opportunity to evaluate the platform's potential. Overall, Kumulos stands out as a powerful tool for modern marketers looking to optimize their customer engagement strategies.

SquaredUp serves as a comprehensive observability hub, eliminating blind spots and breaking down data silos. By leveraging data mesh technology and advanced data visualization techniques, SquaredUp provides IT and engineering teams with a singular platform to access all essential information. It seamlessly integrates data from various components of your tech ecosystem without the complications typically associated with data migration. In contrast to conventional monitoring tools that depend on data warehouses, SquaredUp retains your data in its original location, connecting directly to each source to index and combine information effectively through a data mesh. This allows teams to efficiently search, visualize, and analyze data across all their applications in one centralized location, empowering them to manage infrastructure, application, and product performance with comprehensive oversight. Explore further at squaredup.com. Benefits include: > Innovative data visualization > Connectivity to over 100 data sources > Ability to integrate any custom data source through Web API > Observability across multiple cloud environments > Monitoring of costs > Unlimited creation of dashboards > No limits on the number of monitors Highlighted features comprise: > Pre-built dashboards ready for use > User-friendly and adaptable dashboard creation tools > Continuous real-time monitoring > Summarized high-level views > In-depth object drill-down capabilities > Alerts through various platforms (Slack, Teams, email, etc.) > SQL analytics functionality > Enhanced collaboration tools to streamline team efforts and communication.

Sensu stands out as a forward-looking solution for extensive multi-cloud monitoring. Its monitoring event pipeline empowers businesses to automate workflows while providing profound insights into multi-cloud infrastructures. Companies such as Sony, Box.com, and Activision rely on Sensu to enhance the value they offer their customers. Established in 2017, Sensu delivers an all-encompassing monitoring solution tailored for enterprises. It ensures thorough visibility across all systems and protocols continuously, encompassing everything from Kubernetes to bare metal. Originating from a community of operators, the open-source platform has garnered support from an active network of contributors, fostering innovation and collaboration. This vibrant community not only enhances the platform but also ensures it evolves to meet the future needs of monitoring in diverse environments.