List of the Top 5 B2B eCommerce Platforms for Crisp in 2025

HubSpot serves as an AI-driven customer platform that combines all the essential software, integrations, and tools required to unify your marketing, sales, and customer support efforts. By utilizing HubSpot’s connected platform, businesses can accelerate growth by prioritizing the most critical aspect of their operations: customer engagement. The HubSpot CRM goes beyond being merely a tool; it is the core of your business operations. This CRM solution empowers your team to cultivate stronger relationships with customers, fundamentally changing how you communicate with them. It provides a seamlessly integrated environment for sales, marketing, and customer service, enabling deep insights into your customer interactions. Everything is neatly organized within an intuitive dashboard that boosts your team's productivity. As your business evolves, our platform is built to scale, offering adaptable solutions that cater to your changing requirements. Additionally, HubSpot CRM features a robust free version filled with vital functionalities, making it an excellent option for forward-thinking businesses. This innovative CRM is set to redefine customer management; every customer interaction represents a chance for growth and improvement. You can schedule a demo to explore our premium offerings, or you may begin using our extensive range of free tools right away.

You can tailor your eCommerce site by selecting a theme and various features that suit your needs. PrestaShop is a robust platform designed for aspiring entrepreneurs and businesses, enabling them to build and oversee their own online stores. This open-source software fosters a global network of users and is widely regarded as the most esteemed open-source eCommerce solution in Europe and Latin America, boasting nearly 300,000 active users. As a pivotal player in the digital transformation of commerce, PrestaShop strives to be the foremost open-source eCommerce platform, dedicated to fostering growth and development for businesses around the world through its core values of boldness, accessibility, persistence, and community involvement. The PrestaShop Essentials package offers a variety of modules that ensure secure payment options globally, alongside tools for performance analysis and marketing strategies. Additionally, with PrestaShop's hosting service, businesses can effortlessly scale their operations and meet increasing demands. This combination of features positions PrestaShop as an essential tool for anyone looking to succeed in the online retail space.

Bloomreach revolutionizes the e-commerce landscape by personalizing the shopping experience through its dynamic data engine, which integrates customer and product information in real-time, allowing businesses to grasp consumer preferences effectively. This insightful understanding is seamlessly linked across all channels, creating an expansive e-commerce environment that adapts to shifting consumer behaviors during their shopping journeys. Loomi's advanced AI technology also paves the way for innovative purchasing methods, enhancing the overall shopping experience. Among Bloomreach's offerings are Engagement, a sophisticated marketing automation platform; Discovery, an intelligent search solution designed for e-commerce; Content, a unique content management system devoid of a conventional user interface; and Clarity, which utilizes AI for conversational shopping. The company holds numerous patents in the AI domain and caters to well-known global brands, including Williams-Sonoma and Bosch, solidifying its position as a leader in the industry. Ultimately, Bloomreach's commitment to innovation ensures that it remains at the forefront of e-commerce personalization.

Introducing OrderCast, a groundbreaking solution aimed at empowering wholesalers to optimize their operations and manage B2B orders online with ease. Featuring a user-friendly interface, OrderCast provides a customized and efficient B2B ecommerce experience, including personalized catalogs, rapid order placements, comprehensive order histories, and strong search capabilities. This intuitive platform is designed to enhance the ordering experience for customers, while also incorporating advanced pricing and discount systems tailored to individual clients based on their purchasing habits. Moreover, seamless integration with ERP systems ensures that inventory is tracked in real-time and order management is accurate. Our unique search technology delivers a powerful and adaptable experience, enabling customers to quickly find the products they need. Additionally, OrderCast’s back office offers a wide range of tools that allow businesses to effectively manage their B2B operations. Users can monitor and control orders and inventory levels across multiple sales channels and storage locations from one centralized platform, ultimately fostering efficiency and promoting growth in their operations. With OrderCast, wholesalers can truly streamline their processes and enhance their customer service.

HubSpot's AI-driven customer platform prioritizes your customers, empowering you to achieve more significant growth. It links your front-office teams by providing a comprehensive perspective on the customer journey, utilizing AI tools to ensure a smooth interaction with clients. This platform allows businesses to swiftly respond to emerging industry trends and technological advancements. Conventional CRMs fall short in fostering growth, as many aren't tailored to nurture customer relationships, a vital capability in today's AI-centric market where customers have the freedom to explore, assess, and make purchases at will. HubSpot's Customer Platform transcends traditional offerings by incorporating Smart CRM, which merges artificial intelligence with customer insights to facilitate adaptability. Additionally, it features solutions for engaging customers throughout their entire journey and boasts an extensive ecosystem that encompasses integrations, educational resources, and community support. Ultimately, this platform is meticulously crafted to enable businesses to forge deeper connections with their customers and accelerate growth effectively.