List of the Top 17 Call Center Software for Keap in 2025

Revolutionize your contact center operations with CallTools, a cutting-edge cloud-based solution that seamlessly integrates both inbound and outbound dialing to maximize productivity. Boost agent efficiency while building stronger connections with customers through powerful features such as predictive dialing, call recording, and coordinated multi-channel campaigns via email and SMS. Obtain a comprehensive view of team performance with in-depth analytics and real-time reporting capabilities. With adaptable integrations, efficient queue management, and personalized IVR settings, CallTools streamlines processes and enhances call results. Improve your connection rates by utilizing sophisticated data targeting and dynamic caller ID technologies. Designed for simplicity, CallTools equips teams to tackle even the most challenging tasks effortlessly, ensuring a smoother workflow across the board. This innovative platform not only enhances operational efficiency but also fosters a more responsive and customer-centric approach in your contact center.

Kixie: Intelligent Calling and Texting Solutions for Revenue Teams Kixie serves as an AI-driven sales engagement platform designed to enable teams to connect more swiftly, secure additional deals, and grow seamlessly—all while maintaining a personal touch. 🔥 Outbound Sales: Elevate connection rates by as much as 400% through AI-enhanced Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Streamline calls and texts for immediate follow-ups and impactful outreach—all without the hassle of manual processes. 📞 Inbound Sales & Customer Service: Manage a higher volume of calls with intelligent CRM-based routing, shared SMS inboxes, and instant auto-responses. 📊 Revenue Operations & Leadership: Access AI-generated insights, real-time coaching resources, and sophisticated analytics to enhance your team's performance. 💥 Transform your sales force today! Explore our website to begin your journey for free, with no credit card necessary, and discover the difference Kixie can make.

1) Effortlessly enhance customer satisfaction Coordinate interactions across various platforms Provide prompt and reliable customer support through email, phone, chat, WhatsApp Business, and additional social media channels all from a unified interface. 2) Enhance your support staff's efficiency Minimize time spent on tedious and repetitive tasks by utilizing sophisticated automation rules, allowing for quicker resolution of customer inquiries without the need to expand your team. 3) Facilitate smooth self-service options Empower customers to find solutions independently by creating a branded knowledge hub and providing immediate answers through AI-driven chatbots. 4) Monitor your customer satisfaction goals closely Leverage customizable analytics and reports to assess your team's performance, pinpoint issues before they escalate, and ensure you are aligned with your customer satisfaction targets. Support your team's ability to work remotely without interruptions 1) A user-friendly platform that simplifies the onboarding experience, making it accessible for all users 2) A cloud-based solution that allows support agents to work comfortably from their laptops or mobile devices, ensuring flexibility 3) Over 650 innovative applications available for seamless integration, enabling you to establish comprehensive support workflows that cater to your needs. Additionally, this versatility allows for continuous improvement and adaptation of your customer service strategies.

Zendesk functions as a powerful customer support platform designed to enhance support workflows and elevate the customer experience. It provides a comprehensive set of features, including AI-driven automation, messaging capabilities, live chat options, and customizable workflows, allowing businesses to offer personalized and effective assistance across multiple channels. Additionally, the platform seamlessly integrates with various other applications and delivers real-time analytics, which help organizations make well-informed, data-driven decisions. Suitable for businesses of all sizes—from new startups to large enterprises—Zendesk emphasizes scalability, security, and user satisfaction. By offering such adaptable solutions, it ensures that companies can flexibly modify their customer service strategies to keep pace with changing demands, thereby fostering long-term relationships with their clients. This adaptability is crucial in a fast-evolving market where customer expectations are continually on the rise.

User.com serves as a comprehensive software solution for marketing automation, enabling effective communication with customers while managing relationships efficiently. This all-in-one platform is equipped with a wide array of features, offering powerful tools that cater to sales, marketing, and support needs. Various communication options—including email marketing, mobile push notifications, SMS messaging, and call center integration—ensure a seamless experience for every visitor. Additionally, you can track and analyze all your data in one centralized location, with the ability to customize the display to focus on the key metrics that matter most, facilitating prompt and informed decision-making. By consolidating these functionalities, User.com enhances your capability to engage with customers across multiple channels effectively. Are you prepared to experience these benefits firsthand? Sign up today for a free trial at User.com!

Create a smooth and effective customer experience that effortlessly transitions across multiple channels. Our AI-powered, automation-centric solutions are tailored for everyday applications. Each year, we unveil a host of new features, solutions, and integrations to keep our platform ahead in the realm of customer experience technology and current trends. By prioritizing automation, we significantly improve essential customer service workflows utilizing the capabilities of Talkdesk AI. Yet, the proof lies in our clients’ successes; delve into diverse testimonials that highlight how they have effectively met their customers' needs. Revolutionize your customer service operations with CX Cloud, an all-encompassing suite of enterprise-level applications that seamlessly integrate for customer self-service, omnichannel communication, workforce engagement, employee collaboration, and analytics—all housed within a singular cloud-native system. Delight your agents with an intuitive interface while boosting the adaptability of your contact center by easily modifying every aspect of CX Cloud, from IVR routing settings to the agent dashboard. Additionally, these innovative tools empower you to deliver a consistently outstanding experience for both your team and your clientele, reinforcing the value of exceptional service at every touchpoint.

PhoneBurner is an innovative platform designed to enhance dialing and accelerate sales for both B2B and B2C sales teams, enabling them to have more meaningful conversations with their clients. With the introduction of ARMOR, users benefit from the most extensive spam protection and answer rate enhancement available, all managed effortlessly. The platform boasts an impressive average answer rate exceeding 10%, which translates to millions of productive conversations facilitated without awkward silences or connection delays. By integrating calls, emails, and SMS, PhoneBurner streamlines various time-consuming processes, including leaving voicemails, sending emails, logging calls, and managing post-call tasks, allowing representatives to focus predominantly on closing deals and engaging in discussions. You can oversee your entire team from a single dashboard that provides advanced analytics and reporting features, automatic lead distribution, real-time coaching and monitoring of representatives, ensuring that key performance indicators consistently improve. Users consistently praise the platform for its productivity enhancements, user-friendly interface, and excellent answer rates, along with the flexibility of commitment-free plans. Experience the benefits of PhoneBurner today with a free trial that allows you to explore its powerful features.

Readymode, previously known as XenCALL, is a cloud-driven CRM and VoIP platform designed to enhance the efficiency of telemarketing and contact center operations, enabling them to execute campaigns, boost lead generation, and finalize more transactions. Notable functionalities include prioritizing agents and call lists, managing agent calendars, and facilitating blended inbound and outbound calling channels, along with features like conference calling and call recording capabilities. This browser-based solution is user-friendly and offers tailored training and support to its users. The platform's intuitive predictive dialer allows for the automation and streamlining of administrative duties, making it easier to focus on key performance metrics. Users can proactively analyze call center analytics reports to assess agent performance effectively. With the integrated CRM and compatibility with various third-party tools, all essential resources are at your fingertips. Additionally, you can create dynamic lists from your leads to allocate to your sales team efficiently. Readymode also supports direct server-to-server connections with TrustedTPV or VoiceLog Verification systems, simplifying the integration of third-party lead submissions. This comprehensive approach ensures that contact centers are well-equipped to maximize their operational potential and drive success.

NUACOM operates as a Telecom and Software-as-a-Service provider, offering adaptable and scalable calling solutions that empower businesses to enhance customer service and excel in sales engagements. Effective sales and customer service are vital for any organization, making a robust communication platform essential for achieving business success. Our calling platform prioritizes user experience, call analytics, and automation, allowing you to concentrate on what truly matters: increasing your sales and ensuring customer satisfaction. By leveraging our solutions, organizations can foster stronger relationships with their clients and streamline their communication strategies.

Easily send out large volumes of text messages, automated calls, and emails to your entire list of contacts in just a matter of moments. Start your adventure today by registering for a free account! Our mass notification system allows you to make automated calls to a specific list of phone numbers in mere seconds. We streamline the creation, scheduling, and delivery of your automated calls, ensuring that all your contacts receive them at the same time. Quickly and effortlessly broadcast mass text messages to a vast array of phone numbers using our notification platform. DialMyCalls offers both long code and short code options for text messaging, enabling you to engage with your audience immediately! Our free bulk email service allows recipients to either listen to your recorded message or read your text through email. By incorporating email addresses into your contact database, you’ll be all set to distribute your mass notifications! Additionally, DialMyCalls' mass notification service can be accessed on your favorite mobile device, allowing you to download the app and send notifications from practically anywhere, keeping you connected while on the move. With this flexibility, you can ensure that important messages reach your audience without delay.

Toky is a comprehensive Business Phone System designed to facilitate smooth communication between customers and employees alike. With just an internet connection, you can stay connected from virtually any location around the globe. The system provides virtual phone numbers, ensuring you are reachable no matter where you are. Additionally, it allows for seamless integration with your CRM and other business tools, enabling you to call customers with a single click while automatically recording all relevant details. Known for its reliability and cost-effectiveness, Toky offers a range of features, including call recordings, SMS, speech-to-text capabilities, and voicemail management, making it a versatile choice for businesses. This combination of features ensures that you can maintain effective communication and streamline your operations efficiently.

ContactSPACE offers groundbreaking contact centre software that transforms the way you engage with customers. With features like CallGuides and intelligent dialers, agents can work more efficiently, leading to enhanced productivity and improved interactions. The user-friendly graphical dashboard designer, paired with real-time analytics, simplifies the process of meeting your key performance indicators. Reach out to us to explore a tailored solution that perfectly aligns with your organization's requirements and enhances your customer engagement strategy.

Seamlessly interact with your contacts by automatically sending out voicemails, emails, and text messages without any need for advanced equipment. Ytel provides a versatile, cloud-based marketing solution designed to assist small to medium-sized call centers and businesses in enhancing their multi-channel communication strategies. This platform includes features like auto-dialing, call distribution, voice response systems, and a scripting module to improve functionality. Additionally, users can monitor real-time reports on agent performance metrics such as call length and effectiveness. Furthermore, Ytel is designed to work on both iOS and Android devices, granting users the flexibility to manage their communications while on the move. Elevate your communication skills in any programming language and speed up your production schedules. With a commitment to high uptime and considerable capacity for SMS and voice channels, Ytel ensures robust bandwidth for extensive messaging through a single API. While your business thrives in its primary operations, it's crucial to integrate and amplify customer engagement to further refine operational efficiency. This integration fosters a more unified approach to managing customer interactions, thereby enhancing overall satisfaction and loyalty. Ultimately, leveraging Ytel's capabilities can lead to significant improvements in how you connect with your clientele.

Retreaver is an innovative cloud-based solution for call centers that efficiently tracks, tags, and directs calls to the appropriate agents or departments. Our platform empowers marketers, agencies, and brands to gain insights from inbound calls, manage caller profiles effectively, and route calls dynamically. Additionally, we provide tools to monitor conversions, assess ROI, and generate comprehensive reports. By utilizing advanced CRM databases and real-time tracking, businesses can enhance customer experiences, minimize call durations, and boost overall satisfaction. With Retreaver, you have the capability to define custom call data properties through personalized tags, which are linked to specific phone numbers or calls, allowing for improved campaign management. We pride ourselves on optimizing our operational costs, which enables us to pass savings on to our clients. Notably, we do not require any monthly contracts and maintain competitive pricing. Reach out to us today to receive a personalized quote tailored to your needs.

We offer a specialized team of expert Upcallers to manage your calls, paired with intuitive software for monitoring your performance metrics. This all-encompassing solution enables you to engage with your contacts without the necessity of making the calls yourself. Upcall functions as a marketing and sales platform centered on conversations, utilizing actual people to gather valuable insights through phone discussions. It is crafted to be scalable, effective, and easily integrated into your existing workflows. When you aim for impactful results, a direct phone inquiry is unrivaled in its effectiveness. You can gather a variety of information, ranging from comprehensive open-ended responses to specific data points tailored to your requirements. Enhance your answer rates by leveraging a local caller ID for various regions or by displaying your own phone number during calls. Cultivate engaging and interactive conversations with your leads, guiding them towards your clearly defined objectives, whether that entails setting appointments, qualifying potential sales, collecting information, or achieving any other targets you have established. This method not only improves engagement but also fosters a stronger connection with your audience, ultimately resulting in more favorable outcomes for your campaign, thereby maximizing the overall effectiveness of your outreach efforts.

Speak2Leads is designed to enhance sales performance effectively. Inbound leads are crucial for your business, and it's essential to ensure that you don't miss out on potential sales due to inadequate follow-ups and responses. Our lead response software connects your leads directly to your representatives through phone calls, allowing you to maximize revenue without delay. With Speak2Leads, your team can focus on making calls to leads, as we prioritize which prospects to contact first. This streamlined approach enables your sales reps to communicate with a larger number of leads almost instantly. As a result, they will be able to close more deals with less time and effort involved. Furthermore, Speak2Leads integrates smoothly into your current sales workflow, meaning your team won’t need to undergo any additional training or log into a new system. All they have to do is answer the phone and follow the provided instructions, making sales optimization easier than ever before. Ultimately, this tool not only boosts efficiency but also empowers your sales team to achieve greater success.

Every engagement with customers is crucial for building relationships and improving their overall satisfaction. Xima’s Cloud Contact Center provides a user-friendly solution specifically designed for small to medium-sized businesses, allowing teams to delight clients while offering detailed data analytics that boost business performance. By unifying all tools and communication channels into a single streamlined interface, routine processes become more efficient, and operations are simplified. This integration enables customers to easily access the information they need without unnecessary delays. Rather than grappling with complex technology, teams can dedicate more time to supporting their clients. Achieve greater control over your data to enhance productivity, while also optimizing employee scheduling and identifying patterns in customer behavior through exemplary standard or customized insight reports. Such advancements not only improve operational efficiency but also significantly elevate the customer service experience, ultimately leading to increased customer loyalty and satisfaction.