List of the Top 8 Customer Feedback Software for Linear in 2025

Meet Userback, the premier user research platform specifically designed for small teams focused on uncovering valuable insights into user interactions and improving product development processes. Userback equips you with visually enhanced feedback tools, complete with metadata, enabling a deep understanding of user emotions and behaviors via in-app surveys that include metrics like NPS, CES, and CSAT. By utilizing detailed session replays, you can further enrich the context of the feedback received. Easily segment your users and track their activities right from the moment they log in. With the capability to target particular user segments for tailored surveys, you can achieve a holistic view of user experiences, from the initial trial phase to potential attrition. Boost your brand reputation with personalized feature portals, transparent public roadmaps, and a centralized hub for feedback that not only streamlines operations but also enhances closure rates significantly. Concerned about coding complexities? No worries! You can get started quickly with an intuitive browser extension, crafted for internal quality assurance and precise bug tracking to ensure your projects run smoothly. This allows teams to focus on what truly matters: creating exceptional user experiences.

Ensure that you capture every idea without letting them fall through the cracks by utilizing a specialized customer feedback tool that helps you gather, assess, and systematize responses. Determine the most favored features, categorize the feedback according to its significance and segments, and refine your intended use cases. Avoid the pitfall of developing unnecessary features by prioritizing feedback and requests based on their importance. Incorporate these insights into your project roadmap and connect seamlessly with project management platforms like Jira. Once you launch a feature, be sure to follow up with users automatically to maintain an open feedback loop. It's essential to keep your audience informed about your team's activities and to celebrate new feature releases as a way to foster engagement and interest. Regular communication not only strengthens your relationship with users but also encourages ongoing input and collaboration.

Maintain a record of user feedback and changelogs while actively communicating with your users for better engagement. Dedicate time to thoroughly analyze and understand user difficulties, and ensure to follow up when needed. Work closely with your team to keep everyone on the same page regarding the action plan. Improve feature visibility and encourage user adoption by establishing a centralized hub for announcements. Leverage AI tools to effectively analyze and identify patterns, ensuring that you develop the most appropriate solutions. When you roll out a feature that has been requested by users, reach out with customized 1:1 messages to notify them. Translate your findings into concrete tasks for your team, and make important announcements directly through the app. Tailor notifications to align seamlessly with your user interface without requiring any coding efforts. Set up a dedicated website where users can leisurely explore previous feature updates at their convenience. This approach will not only boost feature adoption but also create a reliable release schedule, thereby building trust and credibility among users. Olvy has been crafted by an experienced team with an unwavering focus on security, privacy, and compliance from the outset, which safeguards both your data and your users’ information. This robust commitment not only enhances user safety but also fortifies the confidence users have in your platform, ultimately enriching their overall experience. In doing so, you cultivate a loyal user base that feels valued and heard.

Enhancing your priorities can be achieved through the implementation of a feedback portal, a research repository, and the recording of meetings. Our goal is to foster innovation on a global scale by establishing a new benchmark for product discovery, enabling our clients to develop exceptional products by leveraging insights from feedback, interviews, sales, and support services. This approach not only streamlines the product development process but also ensures that our customers are equipped with the knowledge needed to meet market demands effectively.

Collect feedback swiftly, outline strategic plans, and share product updates all via a user-friendly and affordable platform. This efficient feedback management tool is tailored for teams undergoing rapid development. Create a unified feedback collection system for your organization to guarantee that no essential customer insights are missed. Within UserVitals, narratives comprise a collection of insights and feedback gathered from various sources. Deepen your understanding of user needs, evaluate feature proposals, and modify your offerings accordingly. Foster improved alignment and transparency within your team by utilizing a road mapping tool that effectively organizes, visualizes, and tracks project progress in real-time. Furthermore, categorize and segment users while examining cohort analytics. Ensure your customers stay updated on the latest product changes driven by their feedback. As your team rolls out significant product improvements, make certain that your customers are informed about these developments. By incorporating changelogs and customizable widgets, you can keep users engaged throughout each stage of your product development journey, creating an environment that values and encourages their contributions. This approach not only enhances user satisfaction but also strengthens the overall relationship between your team and its customers.

Korrect serves as a user-friendly platform tailored for product teams that are expanding and gathering insights from multiple feedback channels. Moreover, our research indicates that promoting transparency with users and customers greatly boosts customer loyalty, prompting us to introduce features that enable teams to efficiently create and maintain both public and internal roadmaps. This commitment to openness not only fortifies connections with users but also ensures that product development is closely aligned with customer needs and expectations. By prioritizing these aspects, we strive to foster a collaborative environment that benefits both the team and its users.

Syncly's AI-driven feedback analysis promptly categorizes and uncovers negative indicators lurking within customer feedback. By centralizing your feedback, you can take proactive measures based on real-time insights that enhance your quest for a five-star customer experience. Automated tagging empowers you to confidently sort through even the most overwhelming waves of feedback from customers. Our advanced AI model helps you pinpoint genuine issues that might not significantly impact your CSAT scores. You can swiftly identify urgent critical problems and delve into key factors affecting revenue, as well as sudden fluctuations in feedback. Leverage our analysis to evaluate the top 10 negative sentiments rapidly, and examine the prevailing topics to equip your team to concentrate on what truly matters. Visualize customer trends immediately through informative charts, allowing for quick detection of anomalies and enabling prompt sharing of insights to ensure organizational alignment. With a comprehensive dashboard, you gain the insights needed to make informed decisions, ensuring a consistently exceptional five-star customer experience, while also fostering continuous improvement across your operations.

Register in just a few moments and start effortlessly gathering insights with feedback boards. Everything functions at incredible speed, enabling you to complete tasks in just seconds. Customize your experience by uploading logos, changing brand colors, and incorporating emojis to make Hellonext truly reflect your brand's essence. This level of personalization is crafted with your requirements in mind. The most exciting part occurs when you reveal your new feedback board to your clients, kicking off the process of collecting valuable insights. Explore our integrations directory, which features a range of prebuilt connections to well-known platforms, plugins, and APIs. You can design your own feedback boards that can act as a suggestion box, a bug reporting tool, and much more. It’s not only user-friendly but also powerful enough to meet your management demands. Display your ongoing projects to customers visually, helping your business leads comprehend the distinct benefits of selecting your services. Additionally, customize the Roadmap feature to become a significant asset for boosting sales, thereby enhancing your overall business strategy. This approach guarantees that your feedback process is not just effective but also closely aligned with your brand's vision, ultimately fostering stronger connections with your audience. By leveraging these tools, you can create a seamless feedback experience that drives continuous improvement in your offerings.