List of the Top 25 Free eCommerce Personalization Software in 2025

An eCommerce chatbot can boost revenues by 20% to 40% when customers interact with Ochatbot, while simultaneously decreasing support tickets by 25% to 45%. Our Pro and Enterprise subscriptions come with an eCommerce Guarantee. Ochatbot boasts powerful AI-driven features tailored for various eCommerce platforms, including Shopify, BigCommerce, WooCommerce, and Magento, as well as B2B sales and support chat functionalities, all without the need for coding and with easy installation. By engaging shoppers, Ochatbot provides personalized product recommendations, effectively addresses sales challenges, facilitates upselling and cross-selling, recovers abandoned carts, and answers inquiries about order tracking and support. The AI chatbot utilizes natural language processing to enhance its conversational abilities, becoming increasingly knowledgeable about your offerings. It also evaluates customer sentiment, reaction data, and delivers valuable marketing and sales insights. Additionally, Ochatbot comes equipped with nine tools for conversion optimization, such as Leadbot featuring over 80 templates, Offer Sliders, Exit Popups, live chat options, and much more to enhance the overall customer experience. This comprehensive set of tools not only improves engagement but also helps in retaining customers effectively.

Algolia is an innovative API platform designed to enhance dynamic experiences, enabling businesses to optimize search speed and discovery while addressing the challenges of relevance tuning with the help of artificial intelligence. The process of finding the right content across websites and applications has reached unprecedented levels of speed and ease. Algolia Search serves as a highly efficient, fully hosted API that provides content to users in just milliseconds, allowing developers to tailor the relevance of the user experience and gain valuable insights into user interactions. In addition, Algolia Recommend is a versatile API that empowers businesses to integrate personalized product recommendations seamlessly into any digital e-commerce platform, enhancing customer engagement and driving sales. This comprehensive suite of tools offers businesses the ability to create tailored user experiences that stand out in today's competitive market.

Introducing the groundbreaking automated engine for business intelligence and personalization that requires no configuration. It enables the tracking and analysis of automatically detected objectives for businesses while illustrating their impact across diverse user profiles. With just a single line of code, you can establish a cloud-based framework equipped with essential tools designed to elevate your company’s growth. This innovative system automatically aligns visitors with the most pertinent variations to enhance conversion rates. There is no need for data science expertise or continuous maintenance; simply deploy your variations and let the engine handle everything else. You can modify your website and generate variations without altering the core site code, allowing your marketing team to operate independently of developers. The automated evaluation of menu items, product catalogs, and sales data can significantly boost revenue. With Twik's advanced capabilities, you can craft a personalized experience for every visitor, ultimately driving sales growth to new heights. This seamless integration of technology and marketing empowers businesses to focus on their core strategies while maximizing their online potential.

Optimizely stands as the world’s foremost authority in Progressive Delivery and Experimentation, enabling top-tier companies to effectively test and roll out new features and experiences for their clientele. By prioritizing data-driven insights, ongoing experimentation, and relentless innovation, it shapes digital experiences that revolutionize organizations. The Optimizely One platform is your gateway to unlocking your digital capabilities, emphasizing the importance of crafting human-centered digital interactions. Discover how to eliminate uncertainty and ensure every engagement is meaningful and actionable. In today’s digital commerce landscape, the focus extends far beyond mere products, catalogs, and transactions; it involves weaving narratives, stirring emotions, and fostering trust. Remember, business is not something you are entitled to; rather, it is earned through every single interaction you have. Ultimately, establishing genuine connections with customers is vital for long-term success.

SALESmanago offers comprehensive solutions that tackle the essential challenges faced by contemporary eCommerce businesses by identifying website visitors, analyzing their online activities and transactions, and leveraging its AI hyper-personalization engine to enhance customer experience and provide meticulously customized offers throughout the entire customer journey across various marketing channels. This software does not require any coding skills, making it accessible to organizations of all sizes and simplifying the integration process. Users benefit from extensive support that includes educational resources and guidance from Customer Success advisors, ensuring that everyone can find the ideal solution from the diverse range of SALESmanago offerings. Among the innovative AI-driven features we provide are: complete website personalization, dynamic one-to-one email marketing, multichannel abandoned cart recovery, AI-enhanced product recommendations across all platforms, loyalty programs, a search engine turbocharger, progressive profiling, an ABX testing engine, an eCommerce dashboard, a workflow generator, and a total of 650 additional features specifically designed for eCommerce and B2C enterprises. This extensive suite of tools empowers businesses to optimize their operations and engage more effectively with their customers.

Top global brands utilize Rebuy's personalization platform to improve data-driven shopping experiences, drawing in new clientele while maintaining loyalty from current customers and promoting overall growth. By analyzing historical shopping behavior, businesses can create customized shopping experiences tailored to each individual's preferences. Additionally, the application of AI-powered upselling and cross-selling techniques can significantly increase average order value (AOV) at critical points in the customer journey, from the homepage all the way to the thank you page. Streamline operations and enhance customer retention with user-friendly, one-click subscription reactivation emails, accompanied by automated follow-up communications post-purchase. Increase conversion rates and AOV through shareable links that direct customers to pre-filled shopping carts and checkout pages, complete with automatically applied discounts. Shopify Plus merchants take advantage of Rebuy's script editor to design dynamic checkout upsells that not only boost AOV but also enhance profit margins. Effortlessly track the influence of Rebuy on your store's success, enabling you to pinpoint the most effective widgets and make timely adjustments for optimal results. By employing this holistic strategy, brands can effectively attract customers while simultaneously nurturing enduring relationships with them, ultimately securing their loyalty over time. This ensures a comprehensive approach to customer engagement and satisfaction.

Wigzo is a comprehensive automated marketing platform designed to enhance the growth of e-commerce businesses through intelligent marketing automation features. With its robust automation workflows, Wigzo facilitates performance-oriented personalization across various channels, including Email, SMS, WhatsApp, Onsite, and Push notifications. By enhancing Customer Lifetime Value (CLTV) through individualized engagement, Wigzo helps you rapidly expand your subscriber base, convert leads more efficiently, and improve customer retention. Marketers can take full advantage of customer data to execute effective segmentation analytics, manage campaigns seamlessly, and adopt agile marketing strategies. Additionally, Wigzo empowers users to construct their own first-party customer database, eliminate data silos, and develop high-conversion sales funnels all through automated processes. The user-friendly interface provides access to all these features from a single dashboard, making marketing management easier and more efficient than ever. This centralized approach allows businesses to streamline their marketing efforts and focus on what truly drives growth.

SmartHint empowers small e-commerce businesses to enhance their sales by leveraging artificial intelligence that tailors product recommendations to the unique preferences of each customer. Our system customizes offerings to align with individual customer profiles, creating a sense of urgency through strategic pop-ups on product pages and during cart abandonment. As the most cost-effective intelligent search and recommendation platform in the worldwide market, we pride ourselves on accessibility, with our team ready to assist you via email, chat, or WhatsApp. Utilizing data from over 50 million users, we are able to forecast purchasing behaviors effectively. Additionally, we simplify the personalization of online storefronts by automating this crucial process. The homepage of the site now prominently features more relevant products to enhance user experience. All of these insights and analytics are provided in real-time through our comprehensive dashboard, ensuring that businesses can make informed decisions promptly. By incorporating SmartHint, e-commerce platforms can significantly improve customer engagement and satisfaction.

Frizbit serves as a comprehensive Marketing Orchestration Platform that assists marketing teams from online transactional businesses in re-engaging their customers on their websites. This innovative platform enables internet companies to deliver tailored and optimized engagement messages to users, leveraging automated and highly personalized communications that respond to user activities on both mobile devices and desktop computers. Marketers can craft automated messages that cater to various stages of the customer journey, including scenarios like cart abandonment and product retargeting. These customized communications can be disseminated across multiple channels, such as web push notifications, SMS, and email, and can also integrate with other platforms like Facebook Messenger, WhatsApp, or Slack through webhooks, effectively functioning as retargeting campaigns without the need for ads. By utilizing Frizbit, businesses can reclaim lost conversions, boost their revenue streams, enhance user retention, and ultimately increase the lifetime value of their apps or websites. This strategic approach not only improves customer engagement but also fosters a deeper connection between brands and their audiences.

Tailored on-site campaigns and exit-intent popups are effective in turning anonymous users into paying clients. Intelligent product suggestions help minimize cart abandonment rates. Utilizing various exit-intent popups, welcome popups can be designed with 18 different targeting criteria. Solutions aimed at reducing cart abandonment are essential. Seasonal campaigns can be implemented on-site effortlessly, without the need for coding. Calls to action can be integrated with buttons for Facebook and LinkedIn. A range of campaign templates is available to choose from. Personalized recommendations typically see an average conversion rate of 18%. Don't miss out; register today for a free account and start optimizing your conversions!

Commerce Layer serves as a flexible ecommerce platform that inherently supports multiple markets and is compatible with various front-end interfaces, including websites, mobile applications, Internet of Things devices, and voice-activated assistants. Businesses and agencies have the option to create exceptional composable storefronts from scratch using our API and developer resources, or they can integrate our multi-market shopping cart and checkout functionalities into their pre-existing online stores, enhancing their overall ecommerce experience. This versatility allows for a seamless shopping journey across diverse platforms, catering to the evolving needs of consumers.

Unlock the full potential of your online retail space with LimeSpot AI, which thoroughly comprehends both your products and customer base. Our cutting-edge platform combines vast catalog information with consumer buying behaviors from across the internet, enabling us to deliver real-time, personalized recommendations for each shopper. By showcasing the most relevant products at precisely the right time, you can elevate the shopping experience and tailor every facet of their journey. Address diverse preferences by providing various types of recommendations, and enhance engagement through personalized marketing emails. With capabilities like A/B/n testing, you can fine-tune your strategies for optimal results. Our platform integrates effortlessly with leading e-commerce solutions, including Shopify, Shopify Plus, BigCommerce, and WooCommerce, among others. By tracking customer intent and purchasing patterns across different digital touchpoints, LimeSpot offers profound insights into the shopping process. The LimeSpot Personalizer stands out as the premier product recommendation solution, giving you full control over how, when, and which recommendations are presented, thereby maximizing your sales potential. This high degree of customization guarantees that each shopper enjoys an experience specifically crafted for them, fostering loyalty and increasing conversion rates. Ultimately, LimeSpot AI is designed to revolutionize how you connect with your customers, ensuring a more efficient and profitable online store.

Streamoid is transforming the fashion retail industry with an extensive array of AI-powered solutions aimed at optimizing websites and personalizing user experiences. By incorporating fashion-specific AI into your business practices, you can significantly boost overall efficiency. Our e-commerce APIs are designed to support all facets of your online platforms, offering specialized search and recommendation systems that are finely tuned for the fashion market, thereby enhancing relevance and increasing conversion rates. The task of automating product catalogs has shifted from being a time-consuming process to one that can be completed in just minutes, and you can easily create marketing videos using only product photographs. Our retail intelligence tools enable you to perform international product comparisons and extract crucial insights regarding your sales patterns. With our hyper-personalization features, we ensure that customers find products that truly align with their preferences. Additionally, our machine learning offerings empower you to utilize your current fashion data to create customized models via our no-code platform. This is made possible through the application of advanced computer vision strategies within a fashion-centric deep learning framework, which specifically tackles the unique obstacles of automation in this field. Having successfully trained over 7,000 models, we remain dedicated to leading innovations that simplify and enrich the fashion retail journey while continually adapting to the evolving market landscape. This commitment underscores our role as a key player in the future of fashion technology.

Nudgify allows brands in 137 countries and 29 languages to enhance customer trust and drive sales through social proof Nudges informed by real-time data. By showcasing the popularity of products with Social Proof notifications, businesses can cultivate a sense of trust and create momentum among potential buyers. Indicating low stock levels can instill urgency in customers, making them more inclined to complete their purchases. Highlighting top reviews and ratings can boost confidence and dispel any hesitations buyers might have. Additionally, implementing time-sensitive sales can further enhance urgency, prompting quicker decision-making from shoppers. By setting goals for free shipping, companies can reduce cart abandonment and improve overall order values. Custom Nudges can be designed to draw attention to vital information on any webpage. Our Social Proof application reveals insights that visitors often overlook, such as the number of people currently shopping and the items being purchased. These features work together to create a more engaging website experience. Utilizing FOMO notifications to prompt visitors can significantly increase their motivation to interact, ultimately leading to higher sales and more registrations. In summary, Nudgify not only boosts sales figures but also revolutionizes how customers engage with a brand on a deeper level. By fostering a more dynamic connection with users, brands can cultivate lasting relationships and loyalty.

Discover real-time, customized suggestions that enhance revenue through strategic cross-selling and up-selling techniques. Deliver the most relevant products at the precise moment they are needed to optimize effectiveness. With our cutting-edge Machine Learning technology, increasing your sales volume is easier than ever before. Everything you need is efficiently organized in one application. By utilizing advanced algorithms, you can greatly improve your opportunities for upselling and cross-selling. Keep ahead of your customers' desires by accurately recommending items they are likely to buy. Make educated, data-focused decisions through comprehensive analytics that unveil your customers' interests at all times. Simply install the app and let predictive Machine Learning function effortlessly in the background, while your conversion rates can rise by as much as 25%. Boost your upselling and cross-selling success by suggesting the most suitable items to your customers. Furthermore, enhance their experience with immediate suggestions, synonyms, auto-complete options, and tailored recommendations that fully align with their preferences. This innovative approach not only streamlines the shopping experience but also fosters stronger customer loyalty and satisfaction.

Glood.AI provides an extensive Personalization and Experience platform aimed at ensuring exceptional individual shopping experiences for every customer. By leveraging data-driven artificial intelligence and machine learning technologies, Glood facilitates dynamic and engaging interactions that are tailored in real-time to meet unique customer preferences and requirements. With its advanced AI-enhanced marketing tools, businesses are empowered to effortlessly engage with visitors, boost sales, and drive overall growth. The platform also features automated cart recovery options, which significantly enhance revenue potential. Furthermore, users are able to send push notifications via mobile or web, which frequently achieve better conversion rates than conventional email marketing strategies. Tailored notifications regarding upsells, discounts, product launches, and additional promotional content can be delivered to an unlimited number of subscribers, further promoting engagement and reinforcing customer loyalty across both mobile and web channels. This impressive level of personalization not only enriches the shopping experience but also cultivates a stronger bond between brands and their audiences, ultimately leading to lasting relationships and increased customer satisfaction. As a result, Glood.AI is positioned as a vital tool for businesses looking to thrive in a competitive market.

We enable prominent global brands to forge connections, engage audiences, and derive insights from users through interactive content and openly accessible data. By nurturing a mutually advantageous relationship with your audience, you can enchant them with alluring and meaningful interactive experiences. Fuel lead generation by showcasing personalized offers and incentives based on dynamically generated user personas. Amplify user engagement, acquire real-time insights, and assess results through our detailed dashboard and reporting tools, or take advantage of our specialists' expertise! Effortlessly design and distribute enjoyable, captivating, and unobtrusive interactive content that integrates smoothly with your digital platforms. Build a deeply engaged user community while gaining valuable insights into their preferences through each interaction, utilizing transparent first-party data that is in line with GDPR and CCPA regulations. Launch a strong, continuous engagement strategy alongside a clear data approach with our comprehensive SaaS solution. Drawing on five years of experience and over 10 million engagements, our platform has been precisely tailored to meet the evolving demands of both businesses and their customers. This revolutionary solution not only fosters sustainable growth but also strengthens customer relationships, ensuring that your brand remains relevant and connected in a rapidly changing marketplace.

Transform your eCommerce venture with an AI-powered CRM tailored specifically for online merchants. Propel your business into a dynamic sales powerhouse with edrone, ensuring swift returns on investment through advanced Marketing Automation capabilities. In the competitive digital marketplace, data is pivotal for achieving success, allowing you to significantly enhance your operations. Gain valuable insights into every visitor to your online store and utilize that information to create personalized experiences and offers that align with their interests. Thanks to edrone's flexibility, you can design any automation strategy that meets the distinct needs of your store, and to ease your journey, we offer a variety of popular scenarios aimed at increasing your conversion rates and boosting your sales. By effectively harnessing these tools, you can improve customer interaction and foster greater revenue growth while staying ahead of the competition. Embrace the future of eCommerce by integrating cutting-edge technology that not only meets but anticipates your customers' needs.

Increase your online store's revenue by 30% with our sophisticated search and personalization solutions. Our platform offers a customized search experience by analyzing over 60 different factors related to customers' browsing and purchasing behaviors, leading to improved sales conversion rates. It includes a multilingual search interface that caters to various needs, addressing issues like typo tolerance, autocomplete suggestions, and providing relevant product matches, all while ensuring a mobile-responsive design. This method enables your customers to discover products that meet their specific requirements, boosting your potential for effective cross-selling and up-selling, which ultimately enhances your average order value (AOV). By converting casual visitors into loyal customers, the platform curates a selection of products that resonate with their interests and preferences. Moreover, it provides insightful analytics on customer behavior, empowering you to uncover and leverage potential business opportunities that may have been previously missed. It integrates effortlessly with well-known platforms such as Shopify, Maropost Commerce Cloud, Magento, BigCommerce, and others, ensuring its adaptability across diverse eCommerce settings. In the end, this guarantees that your customers receive a tailored shopping experience that encourages repeat visits and fosters brand loyalty. Additionally, the continuous improvement of these tools keeps your store competitive in the ever-evolving online marketplace.

Shopware serves as an open commerce platform built on Symfony 5.4 and Vue.js 2.6.1, catering to many leading brands, retailers, and manufacturers across B2C, D2C, and B2B sectors. Backed by a thriving global community of developers, agents, and merchants, it merges headless commerce with digital experience management to craft unforgettable shopping experiences that linger in consumers' minds. This digital commerce solution empowers clients to swiftly and efficiently tap into their potential for growth while offering flexibility to navigate complex challenges. Based in Schoppingen, Germany, with a branch in New York City, Shopware employs around 400 individuals. Its extensive global network consists of 1,200 partners specializing in technology, sales, and solutions, providing customers with access to over 5,000 extensions and certified support from a community of hundreds of thousands, ensuring that businesses find the tools they need to succeed. Overall, Shopware's commitment to innovation and community support makes it a preferred choice for many enterprises aiming to enhance their online presence.

We help brands and retailers engage with their target audience at every stage of the purchasing journey, facilitating global marketing of their products and services. Vantage provides extensive, scalable, and high-quality ecommerce advertising, promotional strategies, and analytics solutions that are specifically designed for large retailers and brands. By leveraging cutting-edge machine learning and artificial intelligence (AI) technologies, we offer automated and targeted features on a massive scale, guaranteeing exceptional reach and customer engagement. This forward-thinking methodology empowers our clients to enhance their advertising success and achieve substantial growth in sales. Furthermore, our commitment to innovation ensures we stay ahead in the rapidly evolving digital marketplace.

AB Tasty stands at the forefront of AI-driven experience enhancement, enabling brands to refine customer interactions on websites and mobile applications through the use of personalization, experimentation, and tailored recommendations. By merging both web and API services into a unified platform, AB Tasty equips companies with the tools needed to create fluid and engaging customer experiences. The platform's design aims to unify the efforts of digital, e-commerce, and product teams, ensuring they work harmoniously towards achieving revenue objectives while optimizing digital encounters. Established in 2013, AB Tasty boasts an impressive roster of clients, including prestigious names like Kering and McDonald's, along with renowned brands such as L'Oreal, Disneyland Paris, and LVMH. With a presence in 12 locations across North America, Europe, and Asia Pacific, AB Tasty continues to expand its influence in the world of experience optimization. Their innovative solutions are helping brands not only meet but exceed customer expectations in an increasingly digital marketplace.

Achieving extensive relevance across diverse sectors such as websites, e-commerce, services, and workplaces is vital for success. Every search, suggestion, and interaction plays a role in enhancing user experiences. Our goal is to enable businesses to create the meaningful engagements that users expect. With Coveo Relevance Cloud, establishing fundamental relevant search is merely the beginning. Utilize self-optimizing AI that evolves with every click and inquiry across all points of interaction. This guarantees that you can offer increasingly refined experiences, identifying search relevance right from day one and progressing towards comprehensive 360° relevance. Each interaction reveals valuable insights into customer preferences, allowing you to serve them with relevant product offerings and tailored content suggestions that they will be excited to 'add to cart.' Accelerate access to the most pertinent answers through AI-enhanced customer self-service and AI-assisted agent interactions. Coveo stands out with its robust functionality, providing a diverse suite of features, including user-friendly drag-and-drop UI customizations, flexible headless APIs, and numerous other functionalities, simplifying the path for businesses to excel in a competitive market. By leveraging these tools, organizations can ensure they stay ahead of the curve and consistently meet the ever-evolving needs of their customers.

Optimize the management of regularly updated elements on product pages, including shipping information, promotional deals, stock levels, delivery timelines, and customer feedback, to significantly improve conversion rates for visitors across all pages. Seamlessly implement content updates for a wide array of products using a variety of display rules along with an intuitive no-code editor that complements your brand’s aesthetic. This process does not require any developer assistance, making it accessible for all. Increase the visibility of your products through strategic promotions, shipping details, discounts, stock information, customer reviews, and more. By providing shoppers with all the vital information they need, you can effectively enhance their purchasing decisions. Set up smart automation that governs the visibility of your content, influenced by aspects such as inventory status, pricing strategies, product categories, visitor locations, and UTM parameters. As a Florida-based startup founded by women, we are dedicated to empowering store owners on their path to success. Start your journey with our unlimited feature-free plan today and take advantage of outstanding customer support. Enjoy distinctive content on each page without needing to write any code, while our platform ensures that updates occur continuously, keeping your information fresh and pertinent. With these capabilities, you can stay ahead in an ever-evolving digital marketplace.

More than three-quarters of people who shop online leave their carts without completing a transaction. Boomio introduces a gamified rewards plugin designed to inspire customers to finalize their purchases. This approach can enhance conversion rates by as much as 30%. By integrating game-like features, you can create a more captivating and tailored shopping journey, encouraging users to actively engage with your offerings and ultimately make a purchase. Additionally, adding these interactive elements can help customers spend more time exploring your site and increase their overall engagement with your e-commerce platform. Providing incentives and rewards not only motivates customers to buy again but also encourages their return visits. Tailoring rewards and incentives can significantly enrich the shopping experience, and utilizing gamification can differentiate your online store from others in the market, giving you a competitive edge. Creating a unique shopping environment through these tactics can lead to stronger customer loyalty and higher sales growth.