List of the Top 6 eCommerce Tools for ChannelAdvisor in 2025

You have the opportunity to establish a business that can adapt to any circumstance. This versatile, open SaaS platform is at the forefront of a transformative era in ecommerce. Uncover limitless opportunities to Innovate, Build, and Grow your venture. By starting with a robust ecommerce foundation, you can leverage unmatched design tools to unleash your creativity and craft stunning store experiences. The platform is user-friendly and secure, ensuring it's always accessible when you need it most, allowing you to navigate operational challenges effectively. With rapid commerce experiences, your customers are likely to return for more. Open SaaS empowers you to create extraordinary commerce experiences that were once deemed impossible. You can capitalize on market opportunities and introduce new experiences at an unprecedented pace. Additionally, you can generate content-rich experiences tailored to wherever your audience is located. It's straightforward to integrate your backend and enhance functionality with third-party applications, enabling you to scale and become more intelligent without the burden of complexity. This seamless integration not only streamlines operations but also enhances overall customer satisfaction.

Cahoot is an innovative eCommerce order fulfillment solution that utilizes user-friendly software for efficient processing. Our services enable rapid delivery, reaching over 90% of the US population within 1 to 2 days via our extensive network of fulfillment centers. We provide dependable and cost-effective fulfillment options for major online marketplaces such as Amazon, eBay, and Walmart. Additionally, Cahoot seamlessly integrates with leading eCommerce platforms and shopping carts, including Shopify, Shopify Plus, and Magento. As the world’s first peer-to-peer eCommerce fulfillment platform—comparable to Airbnb in the realm of fulfillment—Cahoot offers competitive rates that often undercut conventional 3PL providers. This unique approach not only enhances efficiency but also promotes a collaborative fulfillment ecosystem among users.

eDesk transforms the way online sellers manage eCommerce support by consolidating it into a single, intelligent inbox. This platform empowers both individuals and teams to enhance their customer service capabilities, optimize their time management, improve feedback ratings, and ultimately drive sales growth. Designed specifically for eCommerce, this helpdesk seamlessly connects with all your marketplaces, channels, online stores, and social media platforms. By matching customer inquiries with relevant customer data, product specifications, order details, and shipping information, eDesk presents everything on one screen, significantly accelerating the response and resolution process for customer issues. Among its various features are AI-generated replies, automatic translation, an invoice creation tool, comprehensive analytics, real-time chat functionality, and mechanisms for soliciting customer feedback. Additionally, eDesk's user-friendly interface ensures that sellers can effortlessly navigate through their support tasks while maintaining high levels of customer satisfaction.

Connex serves as a robust ecommerce integration solution that automates and aligns sales, inventory, and accounting information among various systems. Equipped with a sophisticated Rules Engine, it allows businesses to tailor workflows, minimize manual input, and maintain up-to-date financial precision. By optimizing order processing and automating crucial tasks, Connex enables organizations to enhance operational efficiency and reduce expenses. Additionally, the platform includes a user-friendly analytics dashboard that provides insights into sales and inventory patterns, fostering data-informed decision-making for enterprises. Users can also take advantage of a mobile application compatible with both Android and iOS, enabling them to effortlessly oversee and manage their business performance from virtually anywhere, at any time. This level of flexibility ensures that businesses remain agile in a competitive market.

Every day, countless online retailers rely on ShipStation to tackle their order importing and shipping challenges. Established in 2011, ShipStation has become a trusted name in shipping software, enabling numerous online sellers to expand their businesses while providing outstanding customer service. This user-friendly online platform streamlines the shipping process, allowing businesses to efficiently manage orders regardless of their sales channels or shipping destinations. With over 300 integrations with leading shopping carts, marketplaces, and fulfillment services, including major carriers like FedEx, USPS, and UPS, as well as platforms such as Shopify, Amazon, and BigCommerce, ShipStation boasts the largest array of integrations among ecommerce solutions. As a subsidiary of Stamps.com, ShipStation operates from its headquarters in Austin, Texas, and continues to innovate in the shipping industry. Its commitment to simplifying logistics makes it an invaluable tool for online retailers looking to enhance their operational efficiency.

Automated shipping processes minimize the need for manual intervention, thereby decreasing the likelihood of human mistakes. Utilizing marketplaces can assist in adhering to shipping schedules effectively. Orders ready for download are meticulously organized and categorized into the appropriate queues. Shipping methods and weights are predetermined as well. After generating a shipping label, the tracking information is promptly updated across all marketplaces, ensuring seamless communication. Bulk shipping capabilities allow for the creation of labels for numerous orders simultaneously, significantly expediting the shipping process. Furthermore, you can conduct rate comparisons among leading shipping providers to secure the most cost-effective rates available. Address validation plays a critical role in correcting inaccuracies and facilitating swift deliveries. Detailed reports compile essential metrics related to sales, inventory, and shipping expenses, providing you with a clearer understanding of your business operations. These insightful reports are accessible and straightforward to produce. The Orders Report offers in-depth customer data, which can also be leveraged to compile a comprehensive master contact list, enhancing your marketing efforts. By streamlining these processes, you can focus more on growth and customer satisfaction.