List of the Top 25 Guest Messaging Apps for iPad in 2025

Hostaway stands out as an exceptional vacation rental platform that seamlessly connects with various channels while providing robust support. It is user-friendly and empowers property managers with sophisticated solutions that enhance operational flexibility. The platform features a comprehensive dashboard and a mobile application, enabling users to oversee all facets of their marketing, sales, and accounting processes. Hostaway members enjoy premium partnerships with well-known channels such as VRBO, Booking.com, and Airbnb. Additionally, they have the ability to handle complex configurations, granting them unparalleled control and assurance that only Hostaway can provide. Designed with teamwork in mind, Hostaway simplifies staff training, boosts business efficiency, and fosters employee satisfaction. The system includes a booking engine, a customizable WordPress website, and a variety of marketing and sales tools to optimize direct bookings. Furthermore, Hostaway boasts an array of industry-leading property management systems (PMS) and channel managers, along with seamless integration with over 40 software vendors, making it a comprehensive solution for modern property management.

Seamlessly oversee check-ins and check-outs with an interactive Tape Chart, while effectively managing reservations and leveraging adaptable folio controls along with automated, tailored communication letters. Access an extensive range of back-office reports that encompass key metrics such as Occupancy, Bookings, Revenue, and Batch processing, among other vital statistics. MyCard© guarantees PCI compliance and features an EMV Payment Gateway integrated with cutting-edge POS hardware, allowing for automatic authorizations and the convenience of swiping, tapping, or dipping with both ethernet and wireless devices. For full automation of your property, incorporate an unattended kiosk and capitalize on the opportunity to create a customized Booking Engine using industry-standard APIs. Harness our Concierge & Request System, which employs APIs and Webhooks to improve communication between staff and guests. From the initial pre-arrival phase through to the entirety of their stay, APIs provide your property with the versatility and innovation required for smooth operation. Benefit from seamless two-way integration with all GDS and major OTAs, simplifying the management of various rates, availability, and bookings. This all-encompassing system not only optimizes operational efficiency but also significantly elevates the guest experience, ensuring satisfaction at every touchpoint. Moreover, the ability to adapt and evolve the system based on guest feedback allows for continuous improvement in service delivery.

Medallia Concierge, previously known as Zingle, offers a sophisticated messaging platform that leverages text and in-app communication to enhance the experiences of both customers and employees, ultimately fostering brand loyalty. By engaging customers with tailored interactions, you can cultivate loyalty and satisfaction. Utilizing AI-driven personalized offers can significantly boost your sales efforts. Additionally, you can uncover valuable insights that promote operational efficiency. Implementing personalized two-way messaging allows you to cater to customer preferences and requirements in real-time. This proactive communication strategy encourages feedback through various channels, including SMS, web chat, and social media platforms like Facebook Messenger. By monitoring interactions as they happen, you can identify areas for enhancement and adapt accordingly. Furthermore, Medallia's integration with leading CRM systems and customer service applications ensures a seamless flow of information. With advanced segmentation capabilities, businesses can also tailor their services to meet the unique needs of different customer groups, fostering a distinct brand identity. This holistic approach not only strengthens customer relationships but also drives long-term success.

Founded in 2016, OKKAMI Inc. aims to enhance the travel experience for individuals by offering a comprehensive platform that focuses on IoT and guest engagement technology tailored for the hospitality industry. This innovative platform enables businesses to strengthen their relationships with patrons, facilitate transactions, and elevate overall customer satisfaction. It features a range of managed in-room devices alongside user-friendly applications available for both iOS and Android devices. Currently, OKKAMI serves over 500 clients across the globe, spanning regions such as North America, Europe, and Asia. The platform's robust infrastructure allows for seamless integration with third-party services, boasting more than 50 partnerships with leading hospitality providers. Additionally, OKKAMI is compatible with all major hotel management systems, including property management systems (PMS), point-of-sale (POS) systems, and lighting control systems, while also supporting loyalty programs, bookings, and various other functionalities designed to enrich the guest experience. This commitment to innovation positions OKKAMI as a pivotal player in transforming the hospitality sector.

HelloShift is a contemporary messaging solution designed to enhance the operational efficiency of hotels. By utilizing HelloShift's integrated platform, hoteliers can boost guest satisfaction, streamline their operations, and maximize revenue generation. This tool empowers hotel managers to interact effortlessly with their teams through user-friendly social media-like features. It facilitates swift problem resolution, ultimately leading to improved guest experiences. Additionally, HelloShift ensures asset protection through proactive maintenance, and it provides valuable insights into portfolio performance with detailed flash reports. With these capabilities, hotel properties can thrive in a competitive market.

Evaluate customer experience metrics like NPS, CSAT, and CES, then implement informed strategies based on the feedback gathered to enhance both customer satisfaction and overall business outcomes. Strive to find an equilibrium between delivering an exceptional user experience and gathering pertinent data by soliciting insights from customers. Throughout the complete customer journey, the Howazit business logic engine facilitates sophisticated customization options that cater to individual preferences. This approach not only personalizes interactions but also ensures that businesses can adapt to the evolving needs of their clients.

Aavgo specializes in providing Software-as-a-Service (SaaS) solutions tailored for managing hospitality operations, enabling hoteliers to enhance the overall guest experience. By utilizing this innovative platform, hotels can foster greater engagement and loyalty among their guests, ultimately helping to restore and strengthen guest relationships. The system allows visitors to check in remotely, communicate with the front desk via chat, place room service orders, browse menus, request additional towels, and schedule shuttle services—all without needing to make a phone call. This not only eliminates unnecessary paper clutter in hotel rooms but also contributes to cost savings for the establishments. Guests can conveniently access directories, menus, and channel guides through their personal devices or in-room technology, as well as explore information on local attractions. The incorporation of multi-language support further enhances the experience by facilitating better communication between guests and staff. Moreover, guests can easily request on-demand room cleaning, order extra amenities, report maintenance issues, set wake-up calls, and manage the Do Not Disturb feature—all from their mobile or in-room devices, streamlining their stay without the need to visit the front desk or make a phone inquiry. This comprehensive approach to hospitality management not only improves operational efficiency for hotels but also elevates the overall satisfaction of guests.

Reduce your front desk inquiries by more than 25%, slash brand quality audit expenses by 56%, and eliminate lengthy lines and unnecessary wait times. Experience a remarkable increase in your Net Promoter Score (NPS) surpassing 35%, while simultaneously enhancing your Revenue Per Available Room (RevPAR). Achieve exceptional guest engagement rates skyrocketing from the typical 10% to an astounding 60% for current visitors. Gain immediate insights into guest concerns, enabling you to resolve issues in just minutes rather than days. Improve the overall guest experience by leveraging a constantly updated, comprehensive guest profile that allows for precise micro-segmentation and targeted marketing strategies. Boost your in-house revenue through effective up-selling options, recommendations for local attractions, partnerships, and additional purchases made during guests' stays. VenueLytics emerges as a comprehensive AI platform dedicated to enhancing guest experiences and data analysis, significantly increasing both engagement and profitability. Furthermore, gather valuable insights from guest feedback and proactively respond to both in-stay and online reviews to foster a strong connection with your clientele. This proactive approach not only enhances satisfaction but also builds long-term loyalty among your guests.

Transform the guest experience with our cutting-edge contactless solution, MyStay, which aims to enhance service quality and increase revenue for both hotels and their patrons. We take pride in the recognition of the MyStay Free Contactless Kit by the United Nations World Tourism Organization (UNWTO), supported by the World Health Organization (WHO), as the most thorough global initiative to mitigate the impact of COVID-19 on the tourism sector. Greet your guests warmly and offer them appealing options, including hotel transfers, before they even set foot in your establishment. Guide them to an interactive platform that features a smart catalog filled with your services and vital information they might need. This ensures that guests can effortlessly find and order what they desire with just a click on their smartphones or computers. Streamline the check-in process online to reduce wait times at the reception, allowing guests to fill out necessary forms ahead of time for their convenience. Moreover, present a customizable mobile-friendly map of nearby attractions to further enrich their experience. By incorporating these features, you not only enhance the quality of your guests' stay but also build lasting loyalty and inspire them to return. Ultimately, this innovative approach caters to the evolving expectations of modern travelers, ensuring that their needs are met with efficiency and care.

Vamoos is a vital application designed for hotels, villas, and travel agencies, facilitating effortless communication with guests while providing crucial information that enhances their travel experience from the moment they book until long after they leave. Featuring over 25 unique capabilities, this app allows you to curate remarkable guest experiences through consistent messaging, beautiful visuals, personalized daily schedules, a countdown timer, offline accessibility, highlights of local attractions, timely push alerts, interactive maps, and services that can be booked directly—all at your convenience. Utilizing these features can lead to rebooking rates soaring by 50% while also nurturing stronger customer loyalty. Create unforgettable moments that ensure travelers and guests stay devoted and enthusiastic about recommending your services. We are thrilled to unveil our latest development, Vamoos Connect, a revolutionary tool set to redefine the travel and hospitality sectors for hotels, villas, and travel companies, enhancing guest engagement and efficiency in interactions. With the arrival of Vamoos Connect, the evolution of travel coordination has begun, offering unmatched advantages for service providers and their customers alike, ultimately paving the way for a new era in travel experiences that prioritize guest satisfaction and streamlined communication.

GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.

Engage with customers via their preferred communication methods, whether it relates to room service, concierge assistance, or making reservations. Every message is efficiently captured, ensuring that the ticketing system directs it to the appropriate team for a prompt response. Our server's location and data storage solutions are consistently updated, providing you with a secure communication environment. Your team can interact with customers confidently and seamlessly. If your staff frequently operates away from a stationary location, there’s no need to worry; our applications for Android and iOS are readily available for download from official stores, enabling your team to reply to inquiries while on the go, ensuring that customer service remains uninterrupted and efficient. This flexibility allows your team to maintain high engagement levels and satisfaction even in fast-paced situations.

Nuvola distinguishes itself as a dynamic provider of hotel management software that effectively integrates well-established property operating procedures into its innovative platform, leading to enhanced efficiency across back-office operations, asset management, and guest relations. This company presents an intuitive and flexible cloud-based solution that encourages a culture of responsibility among its workforce. Crafted by industry veterans with hands-on experience in various hospitality settings, including select-service, full-service, and resort-style operations, Nuvola is dedicated to continuously improving both employee and guest experiences through persistent innovations driven by its committed internal team and collaborations with other hotel systems. Additionally, the events dashboard provided by Nuvola enables the efficient monitoring of service requests, management of staff, and timely task fulfillment. Its reporting dashboard also delivers critical insights into incident trends, staff performance, equipment issues, and more, allowing properties to make well-informed operational decisions. With a steadfast commitment to boosting operational efficiency, Nuvola empowers hotels to uphold exemplary standards of service delivery while also adapting to the evolving needs of the hospitality industry. This adaptability ensures that Nuvola remains a relevant and valuable partner for hotels seeking to optimize their operations and enhance guest experiences.

Running a hotel can be a daunting task, but with the introduction of RunShiftRun, you can simplify the complex processes associated with shift changes, overlooked checklists, and unresolved tasks, as well as maintenance challenges. This transformative cloud-based software effectively tackles the annoying obstacles that can lead to disengaged staff and a considerable waste of time and resources. With the dedicated app that guests can easily download, they can interact with hotel staff and various departments whenever they require assistance, enabling them to request services, provide feedback, and much more, thereby enriching their overall experience. Timely observation is essential for swiftly identifying and addressing issues as they arise. By moving away from outdated communication methods such as handwritten logs, scattered sticky notes, and walkie-talkies, RunShiftRun offers a social platform that captures communication, enhancing accountability and operational efficiency. Furthermore, this innovative system ensures that all team members are aligned, which ultimately contributes to a more seamless hotel management experience and elevates guest satisfaction. Embracing technology like RunShiftRun can transform the way a hotel operates, making it easier to provide exceptional service.

ICIboT serves as a comprehensive solution for managing guest interactions throughout their entire experience. The platform's online service portals enable the placement of new orders and the handling of guest queries efficiently. With its real-time, multilingual capabilities, you can engage with guests across various locations, including lobbies and kiosks. Utilizing this singular product can enhance customer satisfaction, foster loyalty, and boost your financial performance. In addition to elevating guest satisfaction, ICIboT also plays a crucial role in driving hotel revenue. It actively promotes your establishment on guests' mobile devices before, during, and after their stay. Furthermore, it functions as a dynamic sales platform, allowing guests to explore and select services offered by your hotel. By leveraging ICI's multi-platform capabilities, you can expect to see an increase in repeat visitors and overall income. Our integration with your PMS, CRM, ERP, and analytics systems ensures that guest needs are met effectively. For more information about our innovative guest experience program, please reach out to us today. We are excited to help you transform your guest engagement strategy.

Nowadays, travelers are increasingly looking for smooth and touchless experiences during their hotel stays. This trend presents an ideal chance to implement Whistle in your venue. Acknowledged as the top contactless hospitality software by HotelTechReport, Whistle is currently trusted by more than 10,000 hoteliers around the world. Its intuitive dashboard not only boosts reservations and digitizes the check-in process but also enhances guest experiences, raises service ratings, and fosters positive reviews. With its ability to optimize operations and connect with over 50 property management systems, Whistle has become an indispensable resource for contemporary hotels. Furthermore, its cutting-edge artificial intelligence chatbot tailors interactions to boost guest satisfaction and increase bookings. By adopting Whistle, you can position your hotel at the forefront of the hospitality industry, making it a smart choice to explore its features for free today!

IRIS equips hotels with innovative tools to engage their guests in a personalized way. With the IRIS Guest platform, hotels can streamline a variety of features and integrations into one intuitive solution tailored for guests. All guests require is a smart device along with an internet connection to access an extensive array of services. By incorporating IRIS Guest Web into their existing hotel applications, establishments can leverage numerous features and functions with very little development effort. This integration proves especially beneficial for hotel chains, allowing guests to navigate between various properties using a single application. For efficient mobile check-in and key functionalities, implementing IRIS Guest Mobile is crucial. Each smart device is linked to a specific room, ensuring that upon check-in, the device automatically switches to the guest’s preferred language, providing a warm and inviting atmosphere right from their arrival. The IRIS Guest products are built on the reliable IRIS Guest API, which is available to both partners and customers for crafting personalized guest experiences. Moreover, developers can utilize our APIs to create distinctive solutions that further elevate the guest experience. This adaptability fosters innovation and customization in service delivery, effectively catering to a diverse range of guest preferences and needs. Ultimately, IRIS is committed to enhancing the hospitality experience through technology that connects and delights guests.

The modern cohort of travelers, encompassing business individuals, event attendees, and local visitors, is on the lookout for creative methods to engage with their lodgings and discover the locales they inhabit. Consequently, hotel managers are increasingly aware that catering to the expectations of tech-savvy patrons is vital for enhancing direct reservations, boosting service upsells, improving guest contentment, and elevating their ratings on review sites such as TripAdvisor. Zuzapp offers a cost-effective solution for hoteliers to craft a unique and enriched experience for their guests at every stage of their journey. By adopting this innovative approach, you can provide a tailored, mobile, and localized experience that deeply resonates with your esteemed guests. This not only elevates guest satisfaction and recovery but also allows them to effortlessly submit requests, express concerns, and pose questions, resulting in a more pleasurable stay overall. Such a strategy not only addresses the immediate needs of guests but also cultivates a sense of loyalty, ultimately encouraging them to return for future visits. In embracing these advancements, hotels can significantly differentiate themselves in a competitive market.

The Hinfo digital hotel compendium keeps guests informed about the amenities and services available at their accommodation, along with suggestions for nearby attractions, dining options, and grocery stores. By implementing our interactive digital platform, your establishment can enjoy lower operational costs, enhanced revenue prospects, and a boost in guest satisfaction. Hinfo is conveniently available through both a mobile application and a web-based platform, with QR code access for added ease. Most guests prefer using the mobile app to explore hotel compendium information, which delivers a tailored experience that maintains consistency across different member properties. This personalized touch not only enhances their stay but also fosters a stronger connection between guests and the hotel.

The DeskBell app provides an efficient and intuitive platform for exploring the various amenities offered by your hotel during your visit. No longer will you need to sift through cumbersome room booklets; all necessary information is now at your fingertips on your smartphone. Users of the DeskBell application can expect to find: − Detailed insights into the hotel’s dining options, featuring images, hours of operation, and specifics about dress codes and age limitations. − Menus from each dining venue that highlight delectable dishes, comprehensive descriptions, and pricing. − Key contact numbers for hotel services, removing the hassle of asking how to reach the reception, spa, or housekeeping. − In-depth details about the entertainment available at the hotel, including schedules and rules for beach and pool activities, as well as times and locations for animation programs, sporting events, and children's activities. This innovative app not only elevates your hotel experience but also guarantees that all pertinent information is merely a tap away, ensuring that your stay is both delightful and devoid of unnecessary stress. By integrating all these features into one application, DeskBell makes it easier than ever to make the most of your hotel stay.

Elevate the overall experience of your guests and enhance your revenue streams by adopting a well-rounded, interconnected system designed specifically for their preferences. Allow your visitors to effortlessly tailor their travel experiences to fit their desires. The cutting-edge Otello HoDP platform provides instant access to performance metrics across all departments in your establishment, all from the convenience of your smartphone. This data-driven approach guarantees that all accommodation procedures are seamlessly integrated. It promotes effective communication between housekeeping and the front desk while supporting process tracking, optimal time management, and immediate transaction capabilities. By leveraging the unique Otello platform, you can not only enhance your brand's image but also nurture guest loyalty. This system simplifies guest data analysis, making it easier to launch targeted marketing campaigns that cater to diverse demographics. Furthermore, it improves the handling of guest requests, complaints, and suggestions by converting them into actionable tasks assigned to the right team members. As a result, your establishment will foster a more agile and guest-focused service environment, ultimately leading to increased satisfaction and repeat visits. This comprehensive approach ensures that both your guests and your business thrive in a competitive market.

Boosting customer loyalty and retention can be achieved by continuously enhancing the experience in real-time while gathering insights on various performance metrics. It is crucial to tackle issues promptly by leveraging immediate feedback and offering swift solutions to the obstacles customers face. Cultivating a culture that prioritizes customer satisfaction involves sharing real-time feedback, performance data, and in-depth reports with your entire team, which fosters continuous improvements in service quality. Ensuring consistency in brand standards across different locations is essential, accompanied by a thorough analysis of performance results. Developing action plans based on precise data enables front-line staff to better understand and enhance the customer experience. Utilizing guest feedback allows for the refinement of employee training programs, focusing on elements that resonate with customers. By paying attention to vital factors such as service quality, hygiene, friendliness of staff, and food quality, you are positioned to make informed decisions that significantly uplift the overall customer experience. This proactive strategy not only fulfills customer expectations but also cultivates a stronger bond with them, ultimately leading to increased satisfaction and loyalty. Regularly monitoring these aspects also empowers your team to adapt quickly to shifting customer needs and preferences.

Contemporary hoteliers will discover straightforward reviews, enhanced guest interaction, and an effective messaging platform. Advanced Reputation Management. By leveraging innovative reputation management techniques, you can shape your customers' booking choices. Gather fresh reviews, solicit feedback, and enhance your online ratings. Assess feedback, showcase your top reviews on your site using a review widget, and automatically reply to guest feedback. Tailored Review Responses. Distinguish yourself and build trust with travelers by crafting personalized replies to their online feedback. Guest Messaging System. Utilizing SMS and WhatsApp, you can engage with your clients throughout their entire journey. This multi-channel communication solution fosters individualized guest experiences, operational efficiency, greater revenue, and an intuitive interface. Fully Automated Chatbot. An AI-driven web chat feature boosts direct bookings, highlighting that travel shoppers who utilize OTAs can enjoy discounts of up to 60%. The integration of these tools not only enhances the guest experience but also streamlines hotel operations for a more profitable outcome.

XM Hospitality™ is a specialized communication platform crafted for the needs of the hospitality industry. It is compatible with over 150 telephony systems and more than 60 Property Management Systems (PMS), effectively leveraging existing infrastructure to elevate guest experiences and enhance staff productivity. The platform efficiently manages guest voicemail in tandem with PMS check-in and check-out processes, thereby improving staff communication as they move throughout the property and ensuring the high-quality interaction that guests expect. By adopting XM Hospitality, establishments can achieve improved operational workflows, enhance their competitive positioning, and realize significant savings. This Linux-based messaging system promotes operational efficiency by facilitating quick access to crucial information for both guests and staff. Designed with simplicity of implementation, budget-consciousness, and solid functionality in mind, it empowers the hospitality sector with essential tools for thriving, while also nurturing a more interconnected atmosphere for all involved. Ultimately, XM Hospitality™ not only meets the current demands of the industry but also prepares businesses for future challenges.

RingBell provides a comprehensive solution for managing interactions with customers and suppliers, enabling you to efficiently handle payments, schedule appointments, and keep track of important deadlines. This platform not only enhances your ability to nurture strong relationships with your clients but also acts as a user-friendly chat interface for seamless communication. Appointments and deadlines can be shared effortlessly, syncing automatically with your mobile calendar for added convenience. You can also designate specific hours to avoid interruptions, with automated notifications sent to customers during these periods. Showcase your business offerings and manage inquiries related to each service with ease, while also having the ability to accept payments remotely or in-store right from your device. The transaction fees for Visa and MasterCard payments are competitive, with a simple 1.9% fee per transaction, allowing for cost-effective processing. Experience the convenience of managing payments on the go, as you can easily send and receive funds with just a tap, while also keeping a close eye on payment statuses, refunds, and overall earnings. With RingBell, streamline your financial dealings directly from your smartphone, ensuring a smooth and efficient experience that saves you both time and effort. This all-in-one platform empowers you to focus more on growing your business while simplifying your operational tasks.