List of the Top 6 Identity Management Software for Freshservice in 2025

Microsoft Entra ID, formerly recognized as Azure Active Directory, is a powerful identity and access management platform that offers essential directory services, application access governance, and advanced identity protection features in the cloud. By implementing this identity solution, organizations can bolster their security while effectively connecting employees, clients, and partners to their applications, devices, and critical data resources. Leverage strong authentication techniques and tailored access policies to safeguard resource access without compromising user experience. Strive for a swift and simple sign-in process across your multicloud setup to enhance user productivity, reduce time spent on password management, and improve overall operational efficiency. By centralizing the oversight of all identities and access to both cloud and on-premises applications, organizations can achieve greater visibility and control over their resources. This holistic strategy not only secures sensitive information but also cultivates a seamless, collaborative environment that benefits all users, ensuring that they can work effectively and efficiently. Additionally, by regularly updating and optimizing access protocols, organizations can stay ahead of potential security threats while maintaining a user-friendly interface.

Securden Password Vault is a comprehensive solution for password management designed for enterprises, enabling secure storage, organization, sharing, and tracking of both human and machine identities. Its intuitive access management system empowers IT teams to share administrator credentials while automating the oversight of privileged accounts efficiently within the organization. Furthermore, Securden integrates effortlessly with various industry-standard solutions such as SIEM, SAML-based SSO, Active Directory, and Azure AD, facilitating a smooth implementation process across different organizations. Organizations can be confident in the protection of their sensitive information, as Securden employs robust encryption techniques supported by a reliable high availability infrastructure. The platform also features detailed granular access controls, allowing users to provide account access without disclosing the actual credentials in a just-in-time manner. Importantly, Securden Password Vault supports both on-premise self-hosting and cloud-based (SaaS) deployment options, making it flexible to meet diverse organizational needs. This versatility ensures that companies can choose the deployment method that best aligns with their security requirements and operational preferences.

miniOrange provides a comprehensive suite of Identity and Access Management (IAM) solutions designed to protect identities in various environments. Their key offerings include: Single Sign-On (SSO): This powerful solution facilitates SSO across web, mobile, and legacy applications, accommodating all Identity Providers (IDPs) and authentication protocols. Multi-Factor Authentication (MFA): miniOrange stands out with its MFA solution that boasts over 15 different methods, such as Push Notifications, OTP verification, Hardware Tokens, and Authenticator Apps. Customer Identity & Access Management (CIAM): Enhance customer security while ensuring an effortless experience for users, as CIAM protects customer privacy and grants easy access to digital assets. User Provisioning: Streamline user management by automatically syncing users from local directories to miniOrange, helping to oversee the User Lifecycle for both employees and customers efficiently. Adaptive Authentication: This innovative approach addresses high-risk situations by assessing risks based on contextual elements and implementing suitable security protocols. Universal Directory: A secure directory service designed to protect sensitive information while allowing for the integration of existing directories into the miniOrange ecosystem. Together, these solutions empower organizations to maintain robust security while optimizing user experiences across all platforms.

Safeguard vital organizational information and improve employee productivity through OneLogin, a dependable identity and access management (IAM) platform designed specifically for modern enterprises. This solution is engineered to enhance security within organizations while simplifying the login experience, making it a perfect fit for businesses looking to adopt security protocols with ease. OneLogin offers an array of highly-rated features, such as single sign-on (SSO), a centralized user directory, user provisioning, adaptive authentication, mobile identity management, compliance reporting, and more. Utilizing these capabilities, organizations can achieve a balance of security and user accessibility. As the landscape of digital security continues to evolve, OneLogin emerges as a robust solution to address the growing demands and challenges faced by companies today. Furthermore, its user-friendly interface and comprehensive support further solidify its position as an essential tool for businesses striving for both protection and efficiency.

Access privileges and their corresponding credentials play a crucial role in safeguarding an organization's sensitive information. The nature of this sensitive data can differ widely depending on the sector; for instance, healthcare entities manage extensive patient records, while banks oversee financial and customer information. It is vital to secure access to these privileged accounts, as they are frequently unmanaged and scattered throughout the organization. A comprehensive Privileged Access Management solution, such as Securden Unified PAM, is essential for gathering all privileged identities and accounts into a centralized vault, simplifying management. By limiting access to these accounts and applying the Just-in-time access principle, organizations can enhance security. Users can initiate remote connections to authorized IT resources with a single click, while monitoring and managing these sessions for users, third-party vendors, and IT administrators through shadowing capabilities. Additionally, organizations should eliminate local admin rights on endpoints and implement application control policies to effectively uphold a Zero-Trust approach without hindering productivity. Furthermore, it is important to record and monitor all activities with thorough audit trails and actionable reports to maintain compliance with industry regulations, ultimately ensuring the protection of sensitive information.

Active Directory functions as a central hub for storing information about a variety of objects in a network, which simplifies management and access for both users and administrators. It utilizes a structured format for data storage, allowing for a logical and hierarchical organization of directory information. This central repository, known as the directory, contains information about different Active Directory entities, typically including shared assets like servers, volumes, printers, along with user and computer accounts within the network. To gain a more comprehensive understanding of the Active Directory data repository, one can consult the section dedicated to the Directory data store. Integrated security protocols within Active Directory ensure secure logon authentication and regulate access to directory objects. With a single network logon, administrators can efficiently manage directory information and organizational hierarchies across the entire network while authorized users can easily access resources from any point within that network. Furthermore, policy-based administration enhances the management process, increasing efficiency even in complex network configurations. This system not only fortifies security measures but also optimizes resource management, thereby improving overall network operation effectiveness. By centralizing these functions, Active Directory becomes a vital component in maintaining a well-organized and secure networking environment.