List of the Top 12 Incident Management Software for Splunk Enterprise in 2025

Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.

Kroll's top-tier security experts manage swift responses to more than 3,000 incidents annually. They possess the resources and knowledge necessary to handle every stage of the incident lifecycle, from legal obligations to breach notifications. Find reassurance during emergencies with their support.

Are you overwhelmed by managing various tools for monitoring your servers and websites? Introducing Xitoring, an innovative SaaS solution that simplifies your infrastructure management. With a single command in the CLI, you can effortlessly establish extensive monitoring for numerous servers and websites in just a few minutes—eliminating the need for complicated setups. At the heart of Xitoring lies Xitogent, a nimble agent that gathers essential performance metrics directly from your servers. This capability provides you with real-time visibility into system performance, allowing you to spot potential issues before they escalate. By automating everyday tasks, Xitoring frees up your time and energy, enabling you to concentrate on driving innovation. Our worldwide network of probing nodes ensures that your systems are monitored continuously. Whether it’s detecting network failures or pinpointing resource shortages, we identify irregularities immediately and send alerts to the appropriate personnel through customizable notifications. This proactive stance not only reduces downtime but also improves overall reliability and enhances customer satisfaction. As a result, you can maintain a robust infrastructure while focusing on growing your business.

Squadcast serves as an incident management solution tailored for Site Reliability Engineers (SREs). Its features, such as Squadcast Actions, promote a blameless culture by lessening the reliance on traditional physical war rooms during incident response. This not only streamlines communication but also fosters collaboration among teams, ultimately enhancing the overall efficiency of incident resolution.

This comprehensive solution is capable of conducting active, passive, and agent-driven evaluations. It provides considerable flexibility in assessing risks tailored to the unique needs of each organization. With its impressive, adaptable, and scalable scanning functionalities, SAINT distinguishes itself from competitors in the industry. Additionally, SAINT has collaborated with AWS to enhance the scanning experience for its users, leveraging AWS's effective scanning tools. Furthermore, SAINT provides Windows scanning agents to its subscribers, ensuring a wider reach. Security teams benefit from the ability to effortlessly schedule scans, customize them extensively, and adjust their configurations using sophisticated options to optimize performance. This level of detail allows organizations to maintain a robust security posture while adapting to evolving threats.

D3 Security stands at the forefront of Security Orchestration, Automation, and Response (SOAR), assisting prominent global organizations in refining their security operations through intelligent automation. With the rise of cyber threats, security teams frequently face the challenges of excessive alerts and fragmented tools. D3's Smart SOAR addresses these issues by providing streamlined automation, user-friendly playbooks without coding requirements, and limitless, vendor-supported integrations, all aimed at enhancing security effectiveness. One of the standout features of Smart SOAR is its Event Pipeline, which serves as a vital resource for both enterprises and Managed Security Service Providers (MSSPs) by simplifying the alert-handling process through automated data normalization, threat assessment, and the automatic dismissal of false alarms—ensuring that only authentic threats are escalated to security analysts. Upon the detection of a legitimate threat, Smart SOAR consolidates alerts alongside comprehensive contextual information to generate high-fidelity incidents, equipping analysts with a thorough understanding of the attack scenario. Clients utilizing this system have experienced reductions of up to 90% in both mean time to detect (MTTD) and mean time to respond (MTTR), enabling them to concentrate on preemptive strategies to thwart potential attacks. Furthermore, in 2023, more than 70% of our clientele transitioned from their previous SOAR solutions to D3, highlighting our effectiveness in the field. If you're discontented with your current SOAR, we offer a reliable program designed to realign your automation strategies effectively. This commitment to innovation ensures that organizations can stay ahead of emerging threats while optimizing their security operations.

Utilize Trusted Email Identity to protect both employees and customers from sophisticated threats posed by email attacks. These advanced tactics take advantage of critical security vulnerabilities that standard email protection systems often overlook. Agari builds trust among employees, customers, and partners by maintaining the integrity of their inboxes. Its unique AI technology, which receives over 300 million updates each day, proficiently differentiates between genuine communications and malicious ones. Furthermore, global intelligence extracted from trillions of email exchanges provides valuable insights into user behavior and connections. With extensive experience in setting email security standards, Agari has established a benchmark that Global 2000 companies rely on, ensuring they are well-defended against emerging threats. This thorough strategy not only strengthens security measures but also cultivates confidence in all email communications. As a result, organizations can focus on their core operations while knowing their email systems are in safe hands.

VMRay offers top-tier, scalable, and automated malware analysis and detection solutions to technology partners and businesses around the globe, effectively minimizing their susceptibility to malware threats and attacks. This innovative approach not only enhances security but also streamlines the process of threat identification.

Effortlessly retrieve information from various sources through one comprehensive search, encompassing both non-security data and unstructured data found in cloud storage. Manage your data storage options effectively, leading to decreased storage expenses and the avoidance of costly data churn initiatives. Enhance your security investigations by obtaining a unified perspective of enriched and normalized search results gathered from all your data sources, facilitating more informed decision-making. This streamlined approach not only saves time but also amplifies the efficiency of your investigative processes.

Swimlane stands out as a frontrunner in the realm of security orchestration, automation, and response (SOAR). By streamlining labor-intensive tasks and enhancing operational workflows, Swimlane offers robust analytics and real-time dashboards that integrate information from your entire security framework. This capability empowers organizations to enhance their incident response effectiveness, especially in environments where security teams are overwhelmed and under-resourced. Founded to address the challenges of alert fatigue, an excess of vendors, and limited personnel, Swimlane provides adaptive, innovative, and scalable security solutions. As a key player in the expanding market for security orchestration and automation technologies, Swimlane specializes in the automation and organization of security protocols in consistent manners, optimizing resources and accelerating incident response times. With its commitment to evolving security needs, Swimlane continues to redefine how organizations manage their security operations.

StackState’s observability platform, which is centered around topology and relationships, enhances the management of your ever-evolving IT landscape. By consolidating performance metrics from various monitoring solutions, it establishes a cohesive topology. This innovative platform provides the following benefits: 1. An 80% reduction in Mean Time to Repair (MTTR) by pinpointing the underlying issues and notifying the relevant teams with precise information. 2. A 65% decrease in outages through real-time integrated monitoring and improved strategic planning. 3. A threefold increase in the speed of software releases, allowing developers more time to focus on implementation. Discover the advantages for yourself by signing up for a free guided demo today: https://www.stackstate.com/schedule-a-demo, and take the first step toward transforming your IT operations.

HCL IntelliOps Event Management is a vital component of the Intelligent Full Stack Observability within the HCLSoftware Intelligent Operation ecosystem. This advanced AI-driven IT Event Management solution equips organizations with state-of-the-art features, including real-time topology-based alert correlation, machine learning-driven alert correlation, and effective noise reduction. Additionally, the product smoothly integrates with existing monitoring tools and IT service management software, facilitating prompt and effective issue resolution while enhancing overall operational efficiency.