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Vivantio
Empowering businesses with flexible, award-winning service management solutions.
Vivantio has earned accolades as a leading customer service management software solution available today. Our SaaS service management platform encompasses a variety of customer service functions, including customer support ticketing, help desk operations, service desk management, IT service management, asset oversight, and enterprise service management, all underpinned by established industry standards like ITIL. Additionally, Vivantio offers adaptable licensing solutions tailored to the diverse needs of rapidly expanding businesses worldwide. This flexibility ensures that organizations can find the perfect fit for their requirements.
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Hector
Hector
Streamline your asset management with comprehensive tracking solutions.
Hector serves as a comprehensive SaaS solution designed for the tracking and oversight of both your physical equipment and software assets.
This application facilitates various functionalities such as overseeing equipment loans, managing software licenses, tracking asset depreciation, and handling barcode inventory systems.
With features that accommodate an unlimited number of users, Hector provides an array of useful tools that assist in managing your entire inventory and keeping tabs on every piece of equipment no matter its location.
It is an ideal choice for sectors involving IT inventory, audiovisual gear, tools and machinery, medical devices, or any other assets requiring meticulous tracking and management.
In addition, Hector's user-friendly interface ensures that teams can easily adapt to the system, maximizing efficiency across all asset management tasks.
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ServoDesk
Simplisys Ltd
Streamline your support processes with adaptable Help Desk solutions.
Discover user-friendly, highly-rated Help Desk software designed for service teams aiming to maximize efficiency with limited resources. Simplisys Service Desk delivers adaptable solutions suitable for support teams of various sizes.
- Handle multiple communication channels through a single interface.
- Access to tickets is controlled based on roles.
- Automatic ticket creation and acknowledgment via email integration.
- Comprehensive reporting tools paired with interactive dashboards.
- A customer portal tailored to specific roles.
- Easy-to-implement business rules and workflows to facilitate automation.
- APIs available for seamless integration with external software.
We pride ourselves on exceptional support and industry-leading service. Instead of sifting through countless online resources, reach out to us directly for assistance. Our dedicated team is ready to help streamline your support processes further.
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Freshservice
Freshworks
Streamline IT service delivery with user-friendly efficiency.
If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.
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Managing all your operational asset records is straightforward and transparent with a single web-based application. Say goodbye to unwieldy spreadsheets, as this system guarantees both data integrity and high-quality information. With our object hierarchy, tracking assets within Alvao becomes a seamless process. It provides a clear view of the company's hierarchical structure and the geographical spread of locations for each site. ALVAO empowers you with comprehensive control over the items, properties, and attributes that you choose to log. You can monitor a vast range of assets, from computers and contracts to vehicles and submarines. The flexibility allows you to create any item and keep track of the necessary properties. Furthermore, the configuration database in ALVAO offers an organized perspective, minimizing the likelihood of facing an audit. Additionally, it allows you to manage all your installed software effectively while keeping your licenses in order. This streamlined approach not only enhances efficiency but also improves overall asset management practices.
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VIZOR
Vector Networks
Streamline IT asset management with customizable, comprehensive solutions.
VIZOR is an ITIL Certified solution designed for comprehensive IT Asset Management. It oversees every facet of managing IT assets, which encompasses network discovery, inventory information, procurement, warranty, and maintenance particulars. Simplifying the process of asset allocation to employees and various locations ensures that you are always aware of who possesses which asset. Moreover, VIZOR has the capability to conduct audits on your network and can seamlessly integrate with various tools such as LANSweeper, Microsoft SCCM, and Chromebook Admin. Customization options allow you to configure VIZOR to suit only the features you require, enhancing its usability. Start utilizing VIZOR today to streamline your IT asset management processes.
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Senturo
Senturo
Comprehensive device protection with precise tracking and alerts.
Senturo offers extensive protection for devices including Apple, Chromebook, Windows, and Android, ensuring security against theft, loss, and unauthorized access. Equipped with sophisticated location tracking, device oversight, and recovery capabilities, Senturo enhances the security of data and devices, enabling IT teams to implement remote management policies effectively.
With precision tracking of your IT inventory, Senturo's Google Maps-based interface grants a clear, real-time overview of all devices within your fleet. You can monitor their precise locations, keep track of movement history for an entire year, and maintain total visibility across your assets.
In addition to this, proactive monitoring and alert systems are in place to bolster device safety through features like geofencing and IP whitelisting. Instant alerts are sent whenever a device leaves designated areas or connects to unauthorized networks, allowing for swift responses to potential security breaches.
Moreover, the platform facilitates cross-platform communication, enabling you to send essential messages or updates to all devices in your fleet. This ensures that critical information is effectively shared and delivered promptly, regardless of the device's operating system. By streamlining communication and enhancing security measures, Senturo maximizes both device safety and operational efficiency.
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Reftab
Reftab
Streamline asset management for educational institutions and businesses.
Reftab is an innovative asset management platform designed to assist educational institutions and businesses in monitoring assets associated with students, employees, and clients. Established in 2013 by our team, we have evolved into a reputable and well-established entity within this sector, serving a diverse clientele that ranges from small marketing, design, and production firms to large universities and some of the most recognized technology companies in the nation. Additionally, Reftab has secured funding from TinySeed, further solidifying our presence in the market. Our primary objective is to enable organizations to save both time and money by enhancing their organizational capabilities. With features that provide timely information and alerts, Reftab ensures that you never overlook repairs, warranty expirations, or inventory shortages. Moreover, our mobile applications allow users to scan items on-the-go, eliminating the need to memorize details or return to a computer for updates or information retrieval, thus streamlining the asset management process even further. This commitment to efficiency and user-friendliness makes Reftab an essential tool for asset tracking.
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IT Glue
Kaseya
Transform your IT documentation for unparalleled business success.
The top-notch IT documentation software can significantly enhance your business growth. We proudly cater to the highest-performing managed service providers globally, boasting over 300,000 daily users across more than 70 countries, along with a plethora of awards for productivity and innovation. IT Glue stands out as a prominent documentation platform utilized by numerous MSPs, enabling you to systematically arrange your clients' information for optimal service delivery. There are no barriers to accessing connected information, as you can associate related items, ensuring you have everything at your fingertips. Fortify your operations with a robust, unalterable audit trail and a state-of-the-art password management system. With all your documentation seamlessly integrated, efficiency and security are at the forefront of your business strategy, allowing you to focus on what truly matters—serving your clients effectively.
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Setyl
Setyl
Streamline IT management for optimized operations and savings.
Achieve complete oversight and management of your IT assets, licenses, usage, and expenditures with Setyl — the all-encompassing IT management solution.
Setyl serves as a cloud-based platform for IT asset and license management (ITAM), seamlessly integrating with your current technology ecosystem through numerous ready-to-use integrations.
With Setyl, you can oversee every aspect of your hardware assets, software applications, SaaS subscriptions, licenses, vendors, administrators, users, and expenditures all in one centralized location, enabling you to:
1. Optimize and expand your IT operations, including processes for onboarding and offboarding employees.
2. Detect and eradicate unnecessary IT expenses.
3. Protect against compliance and audit challenges, including standards like ISO 27001 and SOC 2, among others.
The Setyl platform features an easy-to-navigate interface with a low barrier to entry, ensuring a smooth user experience that promotes teamwork across your organization.
Highlighted features include:
• Comprehensive asset and license registry
• Management of asset lifecycle
• Oversight of SaaS subscriptions, software applications, and license allocations
• Streamlined workflows for employee onboarding and offboarding
• Adherence to ISO 27001 and SOC 2 compliance standards
• Detection of shadow IT
• Vendor audits and thorough due diligence
• Management and analysis of IT expenditures
• Proactive and guided support for users
By consolidating all these functionalities, Setyl empowers organizations to make informed IT decisions and enhance operational efficiency.
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BlueTally
BlueTally
Streamline asset management with personalized, efficient, user-friendly solutions.
BlueTally serves as an easy-to-use and free asset management solution that emphasizes personalization, making it especially suitable for educational institutions monitoring laptops or various organizations managing their resources to safeguard against theft and damage. With BlueTally, users can bypass the hassle of navigating outdated spreadsheets or reaching out to others for the last known asset locations. Instead, they enjoy immediate access to detailed asset histories, encompassing warranty information, maintenance records, and audit trails. The platform offers a thorough view of an asset's checkout history, showcasing its condition and including photographs from both the checkout and return processes. Users can also invite an unlimited number of team members to collaborate, while a comprehensive changelog tracks modifications and asset transactions. Moreover, assets can be designated to specific employees or locations, accompanied by a scoring system and images reflecting their current condition. To further enhance communication and record-keeping, email notifications can be activated for employees during item checkouts or returns. This extensive functionality guarantees that asset management remains both effective and efficient, catering to the diverse needs of all users involved. Additionally, BlueTally's user-friendly interface ensures that even those with minimal technical experience can navigate the system with ease.
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Atomicwork
Atomicwork
Transform your workplace into a seamless, productive powerhouse.
Our AI-driven assistant can be tailored to fit the specific needs of your business. It ensures that your team has support available 24/7, enhancing accessibility for staff members. Atomicwork caters to various teams that interact with your employees and effectively dismantles organizational barriers. By automating up to 80% of manual workflows typically managed by your IT department, Atomicwork significantly minimizes workplace distractions for your employees. This innovative solution liberates your HR department from operational chaos, enabling them to become strategic allies in enhancing employee value throughout their journey, from onboarding to offboarding. Furthermore, Atomicwork empowers your finance teams to deliver consistent support to employees while keeping them aligned with best practices, compliance standards, and external obligations. It streamlines employee requests, directs them to the right expert, and fosters collaboration to ensure they are addressed efficiently. With Atomicwork, your organization can achieve a more cohesive and productive work environment.
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Alemba Service Manager is an IT Service Management Tool that aligns with ITIL standards and prioritizes the efficient handling of requests. With a legacy spanning 25 years, it enables organizations to swiftly address business needs by streamlining request fulfilment through automated workflows. Alemba's distinctive pricing model accommodates varying levels of involvement across different teams in your organization, ensuring accessibility for all user types. Furthermore, Alemba boasts a robust consulting framework and unparalleled expertise in the Service Management sector, emphasizing customer satisfaction. This comprehensive approach positions Alemba exceptionally well to implement a complete Service Management Project tailored to the specific needs of your organization. By leveraging its experience and customer-centric strategies, Alemba aims to enhance operational efficiency and improve overall service delivery.
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Sassafras AllSight
Sassafras Software
Effortless license management and insights for streamlined operations.
KeySight serves as our convenient "set-it-and-forget-it" solution for License Management, empowering you to dictate the conditions under which managed software operates, whether it's needed for concurrent license management by software vendors such as Sequencher or Ableton, while also enabling you to impose usage limitations on top of a license manager to avoid overages with products like Bentley. Additionally, LabSight provides real-time insights into the software and hardware inventory within computer labs, featuring seamless Active Directory integration and product normalization for enhanced automation, allowing you to gather extensive statistics about your entire IT setup with minimal configuration effort. Furthermore, our cloud-based product identification service aggregates a wealth of program data into a comprehensive product inventory, ensuring that you have a well-rounded view of your assets. Lastly, Sassafras AllSight stands out as our complete IT Asset Management and license management suite, designed to streamline your IT operations efficiently.
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Juriba Enterprise
Juriba
Transform your Digital Workplace with innovative management solutions.
Revolutionize the management of your Digital Workplace with the Juriba Platform, an innovative Digital Platform Conductor (DPC) crafted specifically for the evolving demands of enterprise-level Digital Workplace executives.
Take advantage of a wide array of functionalities, including comprehensive management of Digital Workplace processes, application testing, packaging, and steering intricate IT transformations alongside Evergreen IT management initiatives.
The Juriba Platform effortlessly integrates with top-tier Hybrid Digital Infrastructure Management tools such as Microsoft Endpoint Manager, Microsoft Intune, ServiceNow, NexThink, and Workspace ONE, ensuring that your entire Digital Workplace maintains seamless data synchronization while offering unmatched visibility and control.
With the power of intelligent workplace automation and orchestration, routine tasks can be automated, which not only saves precious time but also minimizes the likelihood of human mistakes.
Discover the full potential of your IT landscape through intuitive dashboards and reports that provide detailed insights, enabling you to make informed, data-driven decisions that enhance your infrastructure investments and fuel business expansion.
By utilizing these advanced features, you can create a more efficient and responsive Digital Workplace that meets the challenges of modern enterprises head-on.
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Adaptiva OneSite Anywhere empowers IT administrators with comprehensive oversight and control over all endpoints, no matter their physical location—be it at home, the office, or a café. The challenge of delivering content has intensified as a larger number of employees work remotely, particularly when it comes to distributing patches, operating systems, and updates to endpoints without disrupting production traffic, compromising bandwidth, or affecting the success rates of software delivery. This innovative platform facilitates secure endpoint management at an unparalleled scale and speed, accommodating devices that are either connected via VPN or accessing the internet without a VPN. By merging an exceptional software distribution engine with a groundbreaking cloud architecture, OneSite Anywhere effectively broadens the reach of the enterprise network across the internet, ensuring seamless operations and enhanced efficiency in endpoint management. This advancement not only simplifies remote management but also optimizes resource usage and minimizes downtime.
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Panaseer
Panaseer
Elevate your security posture with automated, continuous insights.
Panaseer's continuous control monitoring platform serves as a robust solution for overseeing every facet of your organization. It delivers reliable, automated insights regarding the organization's security and risk posture. By establishing a comprehensive inventory of all organizational elements—such as devices, applications, personnel, accounts, and databases—the platform pinpoints assets that may be absent from various sources and highlights potential security vulnerabilities. Furthermore, it offers valuable metrics and assessments to help you comprehend your compliance and security standing at all levels. The platform is capable of processing data from any source, whether it's cloud-based or on-premises, allowing for flexibility in data integration. Users can easily access this information across security, IT, and business domains through readily available data connectors. By employing entity resolution techniques, the platform effectively cleans, normalizes, aggregates, and de-duplicates the data, resulting in a continuous stream of insights regarding unified assets and controls across devices, applications, personnel, databases, and accounts. This ensures that organizations can maintain a proactive approach to their security and compliance needs.
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Scrut Automation
Scrut
Streamline compliance and security with real-time risk management.
Scrut simplifies the risk assessment and oversight processes, enabling you to develop a customized, risk-centric information security program while easily handling various compliance audits and building trust with customers, all through a unified platform. Discover your cyber assets, set up your information security measures, and keep a constant check on your compliance controls, managing multiple audits seamlessly from Scrut's centralized interface. Monitor risks across your entire infrastructure and application landscape in real-time, ensuring you comply with more than 20 different standards without any disruptions. Enhance teamwork among your staff, auditors, and penetration testers with automated workflows that streamline documentation sharing. Effectively organize, assign, and supervise tasks to ensure daily compliance is maintained, backed by timely notifications and reminders. With over 70 integrations with popular applications, achieving ongoing security compliance transforms into a straightforward process. Scrut’s intuitive dashboards provide immediate access to vital insights and performance metrics, making your security management both effective and efficient. This all-encompassing solution not only enables organizations to meet their compliance objectives but also empowers them to surpass these goals with ease. By adopting Scrut, companies can significantly enhance their overall information security posture while fostering a culture of compliance and trust.
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SymphonyAI Apex
SymphonyAI
Empower your organization with intelligent, streamlined service management solutions.
Revolutionize your IT and enterprise workflows with AI-powered solutions that facilitate quick service deployments, boost productivity, and offer outstanding user experiences by redefining IT Service Management (ITSM) and Enterprise Service Management (ESM) through the use of predictive and generative AI. By simplifying operations and reducing complexity, you can promote collaboration across your entire organization while accelerating business results. Utilizing the advantages of predictive and generative AI, combined with automation and low-code/no-code platforms, you can greatly enhance organizational efficiency. Create an engaging, omnichannel experience that meets the needs of employees, partners, and customers alike. With a unified, lightweight platform driven by cutting-edge AI technology, service request resolutions can be achieved up to 50% faster through agile ITSM/ESM functionalities. Streamline service management and deployment with user-friendly low-code and no-code options, enabling teams to quickly adjust to evolving demands. Automate your service needs and eliminate manual processes with scalable solutions that cater to teams of any size, thus paving the way for a more efficient future. The integration of AI not only refines your workflows but also empowers your workforce to dedicate their efforts to more strategic initiatives, ultimately fostering a culture of innovation within your organization. This approach ensures that all stakeholders benefit from improved operational effectiveness and a more responsive service delivery model.
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Oomnitza
Oomnitza
Transform your IT management with seamless automation and efficiency.
Oomnitza stands out as the most adaptable platform for Enterprise Technology Management available today. It streamlines essential IT business processes through automation. Our software-as-a-service offering includes agentless integrations, optimal workflow practices, and low-code options. By utilizing their current endpoints, applications, network infrastructure, and cloud systems, businesses can quickly attain efficiency in operations, security, and finances. We partner with renowned and forward-thinking companies to improve resource utilization, minimize cyber threats, accelerate audit processes, and enrich the digital experience for users. Discover more about our services at Oomnitza.com, where innovation meets operational excellence.