List of the Top 13 IT Project Management Software for Harvest in 2025

1) Effortlessly enhance customer satisfaction Coordinate interactions across various platforms Provide prompt and reliable customer support through email, phone, chat, WhatsApp Business, and additional social media channels all from a unified interface. 2) Enhance your support staff's efficiency Minimize time spent on tedious and repetitive tasks by utilizing sophisticated automation rules, allowing for quicker resolution of customer inquiries without the need to expand your team. 3) Facilitate smooth self-service options Empower customers to find solutions independently by creating a branded knowledge hub and providing immediate answers through AI-driven chatbots. 4) Monitor your customer satisfaction goals closely Leverage customizable analytics and reports to assess your team's performance, pinpoint issues before they escalate, and ensure you are aligned with your customer satisfaction targets. Support your team's ability to work remotely without interruptions 1) A user-friendly platform that simplifies the onboarding experience, making it accessible for all users 2) A cloud-based solution that allows support agents to work comfortably from their laptops or mobile devices, ensuring flexibility 3) Over 650 innovative applications available for seamless integration, enabling you to establish comprehensive support workflows that cater to your needs. Additionally, this versatility allows for continuous improvement and adaptation of your customer service strategies.

Asana empowers teams to manage their workflows efficiently, ranging from everyday tasks to overarching strategic projects. By utilizing Asana, teams experience enhanced confidence, increased speed, and improved productivity, regardless of their geographical locations or the number of departments involved. Over 119,000 paying customers, along with millions of free users in 190 countries, depend on Asana to oversee everything from corporate objectives to digital transformations, product launches, and marketing efforts. Rather than relying on fragmented spreadsheets and emails, it is essential to enable teams to work collaboratively and communicate seamlessly in a unified platform. Asana facilitates this by allowing various teams and departments involved in a project to share context and delegate responsibilities through tasks, link related work, exchange files, receive immediate updates, and establish efficient cross-departmental workflows. Furthermore, Asana simplifies the tracking of project statuses, offering a clear perspective on progress towards objectives. Users can generate reports on project advancements in just minutes, providing transparency for both teams and stakeholders. Experience the benefits of streamlined work management by joining millions of users and starting with a free trial to maximize your team's potential.

monday.com Work OS serves as a no-code platform for work management, enabling teams to enhance their project and workflow management processes. This versatile software offers customizable solutions tailored for diverse applications, including marketing, sales, operations, IT, and HR. Users can efficiently plan, oversee, and monitor all their projects from a single interface, utilizing convenient features like automation, time tracking, and document sharing to save time. The platform's multiple visual board options, such as Gantt, Kanban, and Cards, allow teams to prioritize and organize tasks in a way that aligns with their preferences, while dashboards provide a comprehensive view of progress to support data-driven decision-making. Furthermore, seamless integrations with popular applications like Outlook, Microsoft Teams, Gmail, and Excel enable users to work within their preferred tools without interruption. Additionally, monday.com features specialized solutions like monday dev and monday sales CRM, which cater specifically to the unique requirements of various industries, thereby enhancing overall productivity and efficiency. With its extensive capabilities, monday.com empowers teams to achieve their objectives while ensuring a streamlined workflow.

Wrike is an exceptional work management solution that provides cross-functional teams with comprehensive insight into intricate projects. This cloud-based collaboration tool is relied upon by over 20,000 prominent organizations globally, including renowned companies like Fitbit and Siemens. With an array of award-winning functionalities, Wrike includes features such as dynamic request forms, automated workflows, cross-tagging, custom item types, and integrations with more than 400 applications. Enhance your productivity with Work Intelligence™: our sophisticated communication tool that facilitates voice commands, smart replies, and document processing. Additionally, we provide customized templates designed to help teams initiate Agile projects efficiently while ensuring compliance. In addition to guaranteeing 99.9% uptime, our enterprise-grade security encompasses single sign-on, role-based access control, and continuous data backup. For added assurance, users can utilize the Wrike Lock add-on to maintain complete ownership of their master encryption key. Research shows that Wrike can enhance organizational processes by 40%, streamlining administrative tasks and lowering costs across various sectors. Experience the transformative impact on your team — begin your free two-week trial now and see the difference for yourself.

Jira serves as a project management platform that enables comprehensive planning and tracking for your entire team’s efforts. Atlassian’s Jira stands out as the premier choice for software development teams aiming to effectively plan and create outstanding products, earning the trust of countless teams. It provides a variety of features designed to assist in the planning, tracking, and launching of top-notch software. In addition, Jira facilitates the organization and management of issues, task assignments, and the monitoring of team progress. The tool seamlessly integrates with leading development software, ensuring complete traceability from start to finish. Whether tackling minor tasks or extensive cross-department initiatives, Jira empowers you to decompose substantial ideas into actionable steps. It allows for effective organization of workloads, milestone creation, and dependency management. By linking tasks to overarching goals, team members can easily understand how their individual contributions align with the broader company objectives, ensuring everyone stays focused on what truly matters. Furthermore, with the aid of AI, Atlassian Intelligence proactively recommends tasks, streamlining the process of bringing your ambitious ideas to fruition. This not only enhances productivity but also fosters a collaborative environment among team members.

Smartsheet stands out as a prominent provider of work management and collaborative solutions aimed at turning team interactions into successful results. By equipping organizations with a comprehensive set of tools, this platform encourages innovation, draws in new customers, and facilitates revenue expansion. Featuring a user-friendly, spreadsheet-inspired interface, Smartsheet offers an array of functionalities such as file sharing, Gantt charts, automated workflows, easy-to-navigate portals, and interactive dashboards, among many others, establishing itself as a vital asset for proficient project management. In conclusion, Smartsheet not only simplifies workflows but also significantly boosts team collaboration and productivity, ensuring that teams can achieve their goals more efficiently.

ProjectManager is a renowned SaaS company that is revolutionizing the way organizations operate in today's hybrid environment. Our software solutions for project and work management facilitate exceptional collaboration among thousands of customers worldwide, offering tools for project planning, workflow organization, resource allocation, and time tracking throughout the entire work lifecycle. Designed to be user-friendly for all, ProjectManager also provides the robust features that managers need to make informed, data-driven choices while accommodating projects of varying complexities. Esteemed organizations like Nestle, Avis, and Lubrizol depend on our platform to effectively lead their teams and accomplish remarkable results together. Headquartered in Austin, ProjectManager has established offices in cities such as Auckland and Seattle, demonstrating our commitment to a global presence. By continually evolving our features, we strive to meet the ever-changing demands of modern businesses everywhere.

If you're seeking a straightforward IT service desk solution, Freshservice stands out as an excellent option. This user-friendly ITIL service desk offered by Freshworks enables organizations to modernize their IT operations and other business processes without the burden of complexity or excessive costs. Freshservice encompasses all the essential tools teams require to efficiently manage proactive IT services, featuring capabilities such as asset management, ticketing, configuration management, and improved impact analysis, along with powerful incident management features. By adopting Freshservice, businesses can streamline their IT service delivery and enhance overall productivity.

Zoho Sprints serves as a streamlined agile planning and tracking solution designed to facilitate adaptability while ensuring timely product delivery. This tool empowers teams to embrace change and efficiently break down tasks into user stories, enabling them to generate incremental value. By gathering early feedback, teams can ensure that their products align with customer desires. Rapid shipping of products is emphasized, with features like release reports to assist in planning and monitoring progress. The integration with Jenkins and the release management module guarantees that no details fall through the cracks. Users can visualize their progress through various boards, including the Scrum Board and Sprint Dashboard, with the added option to tailor workflows according to team requirements and access detailed swimlane views. Effective collaboration among cross-functional teams is critical within agile methodologies, and the status timeline feature helps pinpoint bottlenecks, promoting a culture of ongoing improvement and efficiency. Ultimately, Zoho Sprints not only enhances workflow management but also nurtures a dynamic environment conducive to innovation and responsiveness.

Manage your entire business operations seamlessly from a single platform. Oversee the full project lifecycle, from generating quotes to processing invoices, ensuring that sales, delivery, and financial data are integrated for a comprehensive view of your performance and progress in real time. Optimize your resource planning and forecasting effectively. Anticipate when to take on additional work and identify potential resource shortages before they arise, enabling you to make informed decisions about outsourcing or expanding your team. This approach ensures workloads are balanced, preventing burnout for some team members while others remain underutilized. Ensure that your business remains profitable. While completing projects is essential, understanding your profitability is crucial. Gain insights into which clients, projects, services, or teams contribute positively to your margins and which are detracting from them. This knowledge empowers you to make timely decisions about improving efficiency, adjusting pricing, or reducing expenses. Facilitate collaboration in the context of your work environment. With easy access to all files and discussions related to customers, projects, or tasks, you can eliminate the inefficiencies of constant status checks and document retrieval. All necessary information is available with just a single click, enhancing productivity and communication across your organization. By streamlining these processes, your team can focus more on delivering value and less on administrative tasks.

Forecast serves as an all-encompassing project and resource management platform that can be customized to incorporate a variety of exceptional features. This tool seamlessly merges project oversight, resource allocation, and team collaboration within a single interface, empowering users to harness AI for the automation of routine administrative duties. It stands out as a robust alternative to traditional point-based project management systems commonly used in professional services firms. This solution is particularly suited for organizations with over 50 employees, as it provides a cohesive view of the entire project portfolio and resource allocation within a single software environment. * Generate project proposals that are more accurate and reliable. * Enhance planning and analysis capabilities through comprehensive Insights and Reporting features. * Utilize AI to facilitate more informed business decisions. * Achieve flexible resource management with effective Task and Project Allocations. * Optimize efficiency through streamlined Time and Task Management processes. * Access real-time updates on project profitability, including cost, revenue, and profit metrics, allowing for immediate, actionable insights. With these features, Forecast can significantly elevate the way companies manage their projects and resources.

Breeze is an intuitive project management tool designed to help teams efficiently plan, monitor, and organize their tasks. With all tasks consolidated in a single workspace, it allows you to maintain a comprehensive view of your project's overall progress. While it appears straightforward at first glance, Breeze encompasses all the essential features required for effective project management. Users can easily track the advancement of their projects and identify any obstacles that may arise. By setting deadlines and tracking statuses, teams can gain a clear visual representation of their progress. Breeze streamlines project management by providing a centralized location for all pertinent information, making it both simple and effective. The project boards are user-friendly, allowing for easy visualization of workflows and tasks. It not only aids in visualizing what needs to be completed but also facilitates brainstorming and collaboration among team members. The platform includes an easy-to-use editor, options for task assignments and estimates, time tracking capabilities, and features such as due dates, status colors, calendars, and discussion threads. Furthermore, Breeze offers comprehensive reporting tools that allow users to analyze every facet of their work, including task completion, time tracking, user contributions, and workload distribution, ensuring that teams can continuously improve their productivity. This way, Breeze becomes an indispensable ally in managing projects effectively.

Plandek serves as a sophisticated analytics platform designed to enhance the efficiency and predictability of software engineering teams and their leaders. Recognized by industry authorities like Gartner and Forrester as a top global vendor, Plandek extracts valuable data from the tools utilized by delivery teams, enabling them to refine their delivery processes through insightful analytics and forward-looking predictions. By leveraging these capabilities, teams can significantly improve their operational performance and ensure they meet their project goals more effectively.