List of the Top 6 IT Service Software for Liongard in 2025

Oversee your clients' IT systems effectively by utilizing ConnectWise RMM, a comprehensive software solution designed to provide proactive management tools along with NOC services that will surpass client expectations. With the rising number of vulnerabilities each year, prioritizing smart patching has become crucial; our system automatically tests and deploys patches whenever feasible while minimizing the installation of harmful updates. This ensures that your clients remain secure, allowing you to focus less on endpoint management and dedicate more time to expanding your business. Finding, hiring, and keeping top-tier talent can be a significant challenge, with 81% of IT leaders affirming that securing the right professionals is tough. By incorporating ConnectWise RMM and NOC services, you can access the necessary expertise and problem-solving capabilities to fulfill your clients' needs without the burden of increasing your workforce. Ultimately, this strategic approach not only enhances client satisfaction but also positions your business for sustainable growth in a competitive market.

Enhance your IT service delivery with Auvik’s automation-centric network management strategy. Auvik provides your team with advanced tools for proactive monitoring and automated issue resolution, ensuring systems operate seamlessly. With real-time analytics, comprehensive reporting, and user-friendly dashboards, you can achieve quicker response rates and greater service dependability. Whether overseeing a single network or managing several clients, Auvik empowers IT teams to achieve superior results, minimize downtime, and surpass service expectations.

ConnectWise PSA, previously known as ConnectWise Manage, is a comprehensive business management solution tailored for organizations that provide technology support and services, and it is relied upon by over 100,000 users. This platform is packed with numerous features that enhance team accountability and boost operational efficiency, encompassing tools for help desk management, billing, time tracking, project oversight, agreement handling, sales and marketing, procurement, and reporting. By offering an integrated professional services automation (PSA) solution, ConnectWise PSA fosters a unified perspective of your entire operations through a singular data layer, allowing for improved clarity and streamlined business processes. This holistic approach not only helps organizations manage their resources effectively but also empowers teams to respond swiftly to client needs and market demands.

Around the globe, small and medium-sized enterprises (SMEs) can achieve unparalleled freedom of choice by collaborating with JumpCloud. By utilizing its cloud-based open directory platform, JumpCloud streamlines the management and security of identities, access, and devices, allowing IT teams and managed service providers (MSPs) to efficiently support a variety of operating systems including Windows, Mac, Linux, and Android. This innovative solution enables users to manage identities either directly or through their chosen HRIS or productivity tools, while also granting access to numerous on-premises and cloud applications with a single, secure set of credentials. To explore the full potential of this comprehensive platform, consider starting a free 30-day trial of JumpCloud today and experience the benefits firsthand. Embrace the future of IT management and watch your business thrive.

Adopt digital workflows and witness the growth of your team. By utilizing cutting-edge solutions, your organization can significantly improve efficiency and promote heightened employee involvement. ServiceNow transforms traditional manual processes into streamlined digital workflows, ensuring that employees and customers alike benefit from timely and efficient support. With ServiceNow, you not only access digital workflows that enhance user satisfaction but also amplify overall productivity for both employees and the organization. Our platform simplifies complex tasks through a cohesive cloud system known as the Now Platform, which is a smart and intuitive solution designed for contemporary work settings. You have the option to choose from our ready-made workflows or create bespoke applications tailored to your specific requirements. Built on the Now Platform, our extensive product lineup addresses vital IT, Employee, and Customer Workflows, offering the enterprise solutions essential for a comprehensive digital evolution. Elevate the experiences you provide and unlock the productivity you desire, now further enhanced with built-in mobile capabilities for daily tasks throughout your organization. Transitioning to digital workflows is not merely advantageous; it is crucial for remaining competitive in the rapidly evolving business environment, as it empowers teams to adapt and thrive in challenging conditions.

Watchman Monitoring provides a Software as a Service (SaaS) platform that focuses on the effective management of the health of computers operating on Mac, Linux, and Windows systems. The service delivers hourly updates on various health metrics, such as disk I/O errors, backup functionalities, and RAID setups, functioning through two key components: the monitoring agent and the monitoring server. Installation of the monitoring agent is straightforward, with several quick methods available for users. Once set up, the agent consistently operates on an hourly schedule, sending its findings back to the Watchman Monitoring Server. The server then compiles the incoming reports from the monitored devices and alerts users promptly when any issues are detected. Furthermore, the dashboard provided by the server allows subscribers to gain immediate insights into all monitored machines, featuring advanced search functionalities and detailed inventory information that empowers them to manage and address potential challenges efficiently. This holistic approach not only enhances users' ability to maintain system performance but also ensures that they are equipped with comprehensive resources for effective system management. By leveraging this service, users can significantly mitigate the risks associated with system downtime and operational inefficiencies.