List of the Top 16 Market Research Software for Slack in 2025

With the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

A key player in the field of survey solutions, handling an impressive 20 million inquiries daily, can help you maintain a competitive edge by authentically understanding your customers' viewpoints. Engaging with customers through satisfaction surveys allows you to connect with them at various touchpoints, uncovering their wants, needs, and expectations. By utilizing employee feedback, you can directly measure the effectiveness of your strategies and identify areas for improvement. Whether you are assessing workforce satisfaction, conducting thorough evaluations, or distributing compliance surveys, insights from employee surveys are invaluable for anyone in HR or leadership roles. You can easily tap into global opinions, as market research surveys streamline the feedback collection process from both existing and prospective customers, while also enabling you to assess concepts and gauge brand awareness. Join the ranks of the 98% of Fortune 500 companies that rely on SurveyMonkey for insights driven by the collective voice of the people. With tools that allow you to analyze trends and preferences effectively, you can make well-informed decisions that propel your success even further. By leveraging these insights, organizations can better align their strategies with customer expectations and significantly enhance their overall performance.

SurveyLab is a web-based survey tool designed for various departments such as Customer Experience, Marketing, Human Resources, and Digital teams. With a user base exceeding 85,000 clients across 65 countries, it provides features like real-time feedback, multi-user and multi-language capabilities, in addition to sophisticated analytical tools, branding options, and seamless integration. The platform fully supports a range of survey types, including Customer Satisfaction Surveys (NPS, CES), Market Research, 360 Feedback, and Employee Satisfaction, making it a versatile choice for organizations looking to gather insights and improve their services. This comprehensive functionality enables teams to effectively analyze and act upon valuable feedback from their target audiences.

Business leaders and consultants can utilize specialized software to design and launch a wide variety of professional surveys. This tool fosters engagement among employees and teams, allowing them to share insights and feedback that can enhance overall performance. It's also essential for capturing customer opinions, which can then be disseminated to relevant stakeholders. The Net Promoter Score (NPS) serves as a valuable metric for gauging customer loyalty towards a brand, product, or service. Additionally, 360-degree feedback provides a comprehensive evaluation of how leaders are viewed, helping to pinpoint their strengths and areas for growth. By actively listening to others and facilitating brainstorming sessions, new ideas can flourish. To gain valuable insights into market dynamics and prospective customers, conducting thorough research is crucial. Furthermore, survey specialists are on hand around the clock to offer guidance and assistance, ensuring that users maximize the utility of the software. This comprehensive support system makes it easier for businesses to adapt and evolve in a competitive landscape.

Alchemer is the perfect solution for businesses seeking customer, market, and employee feedback, particularly for those that have moved beyond SurveyMonkey or wish to avoid the high costs and complexities associated with Qualtrics. With the Alchemer Platform, you can efficiently and effectively close the feedback loop with both customers and employees, making it the fastest and simplest choice available. By utilizing Alchemer Survey and Alchemer Mobile to gather valuable insights, you can seamlessly integrate these responses into your operations through Alchemer Workflow, ensuring that no feedback goes unaddressed. This comprehensive approach not only enhances engagement but also drives meaningful improvements across your organization.

The Qualtrics XM Platform™ serves as a comprehensive solution for teams, departments, and entire organizations to oversee four essential business experiences: customer, product, employee, and brand, all integrated into a single platform. More than 10,000 organizations globally, including a striking 75% of Fortune 100 companies and 99 of the top 100 U.S. Business Schools, utilize Qualtrics to design products that resonate with consumers, foster customer loyalty, cultivate an outstanding workplace culture, and establish memorable brands. By tuning into customer feedback, you can bridge experience gaps and boost both loyalty and sales. With the advanced capabilities of Qualtrics' Customer XM, you gain access to cutting-edge listening technologies, predictive analytics for business intelligence, and actionable insights to promptly address gaps in customer experience. This holistic approach enables organizations to comprehensively understand their customers, allowing for strategic actions that can lead to impactful results and long-term success. Ultimately, leveraging such robust capabilities can transform how businesses engage with their customers and enhance overall performance.

MarketChorus provides valuable insights derived from social media, enabling you to grasp your audience's interests and the effectiveness of your content. Keep track of the changing landscape of content trends to gain insights into what your customers, whether they are donors or readers, are engaging with. Delve into the content preferences of your buyers by identifying what they are reading, the accounts they follow, and the influencers prompting them to take action. Streamline your content discovery process through automation. Evaluate engagement metrics, spot emerging trends, and analyze your competition effectively. Discover who is interacting with relevant social media content through likes, comments, and shares, while also monitoring brand mentions to stay ahead of market developments. This comprehensive approach ensures that you remain informed about shifts in audience behavior and preferences.

Cronycle is a market intelligence and media monitoring tool designed to help users discover pertinent information, archive it, analyze its significance, and disseminate it across various publishing platforms. Every day, Cronycle uncovers fresh developments and rising trends from leading experts across more than 80,000 subjects, providing you with the reliable insights essential for staying informed. By utilizing Cronycle, your team can filter out distractions, address information gaps, concentrate on the most credible and relevant content, and ensure that both teams and audiences remain up-to-date with critical information. This not only enhances decision-making but also fosters a culture of knowledge-sharing within your organization.

Enterprise survey software is available in 150 nations, allowing you to gather valuable insights and obtain meaningful feedback. You can evaluate employee experience (EX), customer experience (CX), and overall engagement effectively. With shareable reports, dashboards, and alerts, you can ensure a comprehensive approach to closing the feedback loop. The initial phase involves data collection, but the true advantage comes from how efficiently you can report on this data. Our platform offers real-time reporting capabilities, enabling you to identify trends promptly and acquire profound insights that can enhance your organizational processes. After generating your report, you can easily distribute it to others. The platform allows you to create various share links with specific filters tailored to what information you want your audience to access, depending on your operational data, hierarchy, and structure. Integration options include Slack, Zendesk API, and several CRM systems, with no limit on the number of users. The software supports 49 languages, making it accessible to a wide range of users. Notable clients include L'Oreal, Toyota, Allegiance Bank, Sony, and the Government of Canada, showcasing the diverse sectors that benefit from this solution. This flexibility and accessibility make it an indispensable tool for organizations worldwide.

Midesk serves as a cutting-edge market intelligence platform that enhances your media workflows, organizes valuable market insights, and facilitates collaboration on research initiatives. With Midesk, you can effortlessly share and oversee your media and market knowledge all from a single, centralized location, making your research process more efficient and effective.

Gain a comprehensive understanding of the critical touchpoints throughout the customer journey, and take proactive measures to enhance overall customer satisfaction. To pinpoint potential obstacles and elevate customer service, it is essential to assess every interaction with clients. Additionally, gauge the likelihood of customers and employees endorsing your products or services. Focus on identifying the most urgent challenges and rank your responses accordingly. Evaluate how user-friendly your product or service experience is to uncover any friction points that need addressing. Recognize that customer sentiment varies at each stage of their journey, and it is crucial to gather feedback more frequently than just once a month. By collecting insights after each transaction, you can easily detect the touchpoints most in need of improvement. Employ text analysis to delve into the open-ended feedback from those interactions, enabling you to uncover the underlying causes of any friction experienced by customers and inform your strategy for enhancements. This ongoing process will help you create a more seamless experience for your clientele, ultimately fostering loyalty and satisfaction.

Displayr is an all-encompassing platform tailored for analyzing and reporting on survey data, positioning itself as the premier choice for uncovering and sharing data stories. This unified application brings together your survey data, analysis methods, visual representations, and reporting functionalities, enabling effortless automation and speeding up the generation of insights. By shifting from various complicated tools to Displayr, you can experience significant gains in productivity. Tasks such as data cleaning, analysis, and creating presentations can be completed in a much shorter duration. Displayr automates routine tasks while also simplifying the undertaking of complex analyses independently. Furthermore, it permits the sharing of dynamic, interactive reports that remain consistently connected to the original data sources and core analysis. Employing a single tool for all your analysis and reporting needs not only reduces the chance of mistakes but also makes it easier to identify, fix, and update any errors automatically. This capability significantly boosts accuracy and optimizes your workflow, resulting in a more integrated and efficient user experience. Overall, Displayr empowers users to focus on deriving insights rather than getting bogged down in technical processes.

Great Question serves as a valuable tool for researchers, designers, product managers, and marketers, enabling them to assemble panels, arrange interviews, disseminate insights, and distribute incentives efficiently. Users can effortlessly cultivate a network of customers willing to provide answers to their critical questions. To ensure the best fit, one can import, invite, and filter participants with ease. Our research calendar is designed to streamline the scheduling of interviews or facilitate data integration. Within minutes, prototype tests and surveys can be initiated, allowing for rapid feedback collection. By utilizing tags, clips, highlights, and results, you have the ability to convert survey outcomes and interviews into easily digestible reports. Sharing your findings with a broader audience becomes a simple task. To genuinely grasp the needs of your customers and obtain their feedback on your initiatives, it is crucial to create something extraordinary. Many companies today lack the necessary systems and processes to incorporate customer research into their core decision-making framework. Our team, though small, comprises a dynamic group of product managers, engineers, entrepreneurs, and designers dedicated to enhancing this experience. Together, we aim to bridge the gap between customer insights and impactful business strategies.

Businesses are increasingly aware of the importance of improving customer experiences to stay ahead in the market, yet many find it difficult to achieve substantial advancements. Even though customer satisfaction scores might improve, companies often experience a drop in revenue, creating a perplexing situation. The reliance on outdated techniques like simple feedback collection and traditional monitoring can lead to misplaced priorities that hinder progress. To tackle this challenge, we created InMoment, a platform designed to transform the Experience Improvement (XI) landscape by redefining how companies align their strategies with customer engagement. Our strategy combines cutting-edge technology with deep human insight, enabling organizations to craft effective and profitable initiatives that enhance experiences at the vital crossroads of customer, employee, and business needs. Given that experiences are deeply personal, emotionally driven, and constantly evolving, identifying where to focus efforts can be a daunting yet critical task for achieving success. By pinpointing and prioritizing the most significant emotional touchpoints, companies can cultivate stronger relationships with their key customers and stimulate long-term growth. Concentrating on these high-impact moments is crucial not only for boosting customer loyalty but also for enhancing overall organizational performance, ensuring that businesses thrive in an ever-changing competitive landscape. This holistic approach ultimately positions companies to adapt and flourish in response to evolving consumer expectations.

Tailored specifically for enterprises and designed with user experience in mind, our survey platform is a preferred solution among teams globally. Empower your workforce and ignite creativity with a dependable system that supports the entire organization. Protecting your confidential survey data is our highest priority; we employ strong security protocols such as encryption, Single Sign-On (SSO), and compliance with SSAE-16 SOC II standards, while also adhering to HIPAA and GDPR regulations to ensure the integrity of your information. Obtain valuable insights through customizable dashboards and settings that improve the visibility of user engagement. You retain control over how your gathered data is shared, ensuring both its accessibility and protection. With our flexible integrations and APIs, you can easily connect your survey data with existing systems. Effortlessly link SurveyMonkey to Salesforce, Marketo, Eloqua, Microsoft Power BI, and over 100 other applications, enabling you to unlock the full potential of your data. This holistic strategy not only simplifies your operational workflows but also enhances your strategic decision-making processes, ensuring your organization stays ahead in a competitive landscape. Moreover, our continuous support guarantees that your team can navigate and utilize the platform effectively for ongoing success.