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usecure
usecure
Revolutionize security with tailored training and proactive partnerships.
Assessing, reducing, and monitoring the cyber threat posed by employees can be revolutionized through an innovative strategy called automated Human Risk Management (HRM), which focuses on user-centered security. By identifying specific gaps in individual users' security knowledge, tailored training initiatives can be developed to effectively target their weaknesses. The seamless integration into a fully cloud-based system, along with a straightforward onboarding process, makes it incredibly easy for users to start utilizing usecure. As your organization grows, our offerings evolve in tandem, with a partner program that places your goals above our own, emphasizing a cooperative and MSP-friendly approach to foster successful outcomes from the very beginning. This collaborative spirit is the foundation of our partnership. Eliminate the frustrations of slow service agreements, tedious email exchanges, and ineffective live chat support; usecure guarantees swift assistance that focuses on delivering timely solutions rather than just superficial responses, reinforcing our dedication to enhancing your team's security position consistently. Such a proactive strategy not only fortifies defenses but also cultivates a culture of continuous improvement in security awareness within your organization.
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AdaptiveCloud
AdaptiveCloud
Empower your business with adaptable, comprehensive cloud solutions.
AdaptiveCloud™ represents a groundbreaking cloud solution crafted by IP Pathways, a leading IT services provider in North America. We recognize the difficulties that managed service providers face in guiding their clients through the complexities of cloud integration and utilization for business expansion, and we are dedicated to assisting you in overcoming these hurdles. By becoming a channel partner, you not only access vital tools but also gain extensive support and resources that enable you to offer a well-rounded cloud solution to your clients. Given the rapid increase in cloud migration experienced in 2022, along with the existing shortage of IT talent and hardware, this is a prime time to partner with us and elevate your service capabilities. With AdaptiveCloud™, you can deliver a thorough solution that includes cloud infrastructure management, robust data protection measures, and comprehensive oversight of your clients' IT assets. The platform ensures everything functions harmoniously within its ecosystem. You have the flexibility to manage resources as needed or opt to collaborate with us for management assistance, allowing you to focus on your core business objectives. This level of adaptability and control that AdaptiveCloud™ provides is crucial for fostering growth and meeting the evolving demands of your clients. As the cloud landscape continues to shift, having such a dynamic tool at your disposal will be invaluable for maintaining a competitive edge.
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Evo Security
Evo Security
Transforming security measures for seamless, trusted access management.
Eliminate the sharing of credentials, establish strong administrative permissions, enhance comprehensive login security for your clients, and meet insurance and compliance requirements with Evo Security.
EPIC signifies a groundbreaking evolution for Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), Network Operations Centers (NOCs), and Security Operations Centers (SOCs) looking to reduce the dangers associated with credential sharing while guaranteeing secure logins across endpoints, network devices, and web applications in a cohesive manner.
A vital yet frequently neglected element of managed services is the requirement for MSP administrators to internally exchange customer passwords and multi-factor authentication (MFA) codes. Although Password Managers and various Password Rotation tools offer a degree of convenience and improvement, they ultimately sustain the same security issues. As cybercriminals increasingly target MSPs and regulatory pressures demand improved solutions, this undesirable practice has reached its breaking point.
The Evo Privileged Access Manager facilitates effortless access management in situations where technicians and administrators must engage with the Evo platform, whether in a fully managed or co-managed customer setting. This adaptability guarantees that security protocols are upheld while still allowing for the necessary access to maintain operational efficiency. Ultimately, adopting such robust measures not only protects sensitive information but also enhances trust between service providers and their clients.
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Hatz AI
Hatz AI
Transforming MSPs with tailored AI solutions for success.
Hatz AI provides Managed Service Providers (MSPs) with the tools to create an AI-as-a-service framework through customized large language models (LLMs). At the core of this advanced platform is an LLM operations engine called Mido, complemented by a multi-tenant management system that can be accessed through an MSP admin dashboard. By collaborating with Hatz, MSPs can effortlessly integrate AI into their offerings, allowing them to craft specific AI applications and workflows tailored to meet the unique needs of their clients, along with delivering organizationally managed AI assistants. Additionally, Hatz AI supports the development of an extensive record-keeping system for small businesses through bespoke LLMs and vector storage, all effectively managed by the Hatz AI infrastructure. Implementing our secure, organizationally managed AI chat assistant enables businesses to significantly lower operational expenses while enhancing employee efficiency substantially. Furthermore, the intuitive interface empowers MSPs to create custom applications and leverage pre-existing prompts for their clients, which can then be shared across various tenants, improving the overall user experience. This functionality not only optimizes processes but also elevates MSPs to a prominent position in the realm of AI-powered solutions, making them indispensable partners in digital transformation. Ultimately, Hatz AI stands as a transformative force for MSPs, driving innovation and efficiency in their service delivery.
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Barracuda MSP
Barracuda MSP
Empower your security strategy with comprehensive, adaptive protection.
Our diverse array of solutions empowers you to create comprehensive security services that address prevention, detection, and response across multiple attack vectors, such as email, endpoints, networks, and beyond, thereby constructing layered defenses around your clients' data, users, and brand reputation. Partnering with us means you can depend on a single point of contact for security-related incidents, although we might proactively communicate with you beforehand. Our committed team employs a progressive approach that enables swift responses, thereby reducing the potential repercussions an incident may impose on your clients. Discover exceptional email security services crafted to protect customer mailboxes, internet activities, files, and data against all 13 categories of email threats, which include ransomware, account takeover, and spear phishing. To fortify your defenses in the contemporary IT environment, our sophisticated multi-tenant SASE firewall merges network security, web content filtering, SD-WAN, and additional features. Provide a thorough managed security service that guarantees your customers constant protection, regardless of their location, while simultaneously adapting to new threats in real-time. This all-encompassing strategy not only bolsters security but also cultivates trust among your clients, ultimately enhancing their loyalty, which is crucial in today's market. By prioritizing comprehensive protection, you ensure that your clients feel secure and valued in an ever-evolving threat landscape.
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Asigra Tigris provides comprehensive protection for your backups against emerging cyber threats, significantly improving the chances of successful data recovery and streamlining management compared to traditional backup options. By employing a unique network-based security architecture, Asigra integrates cutting-edge features such as inline antimalware, encryption, authentication, and obfuscation, which exceed the functionalities of standard backup software. With robust safeguards against relentless attackers, you can avoid costly ransom payments. The swift deployment of Asigra within your network removes the necessity for endpoint agents, making updates simpler, reducing administrative workload, and minimizing the impact on security. Whether you need to retrieve a single file from last night or restore an entire data center, you can rely on the strong recovery capabilities that Asigra provides. Its incremental forever approach allows for the restoration of backups from any point in time, while autonomic healing automatically corrects any corrupted backups, ensuring the preservation of your data. This all-encompassing solution not only secures your information but also fosters trust in your recovery capabilities and promotes a sense of security for your data management strategy. Ultimately, Asigra Tigris empowers organizations to navigate the complexities of data protection with confidence.
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Kaseya IT Complete
Kaseya
Empower your IT team with streamlined efficiency and innovation.
Kaseya’s IT Complete is the pioneering platform designed exclusively for the diverse requirements of IT professionals who are striving to manage multiple responsibilities effectively. This comprehensive solution from a single provider consolidates all essential tools, facilitating improved efficiency while remaining cost-effective. With the implementation of automation, significant improvements in technician productivity can be realized by reducing the frequency of repetitive duties, resulting in more efficient workflows. In addition, these automated processes not only decrease the reliance on manual efforts but also bolster productivity and enhance security and data protection strategies, thereby refining IT management across the board. Consequently, IT teams can redirect their focus towards strategic goals rather than being overwhelmed by everyday tasks, ultimately fostering a more innovative and proactive work environment. This shift allows professionals to invest their time and resources into initiatives that drive organizational growth.
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Rewst
Rewst
Streamline your MSP operations with effortless automation solutions.
Discover automation solutions customized for Managed Service Providers (MSPs) through Rewst, a Robotic Process Automation (RPA) platform that integrates effortlessly with your existing tools, eliminating the need for coding or agents. Its intuitive visual canvases empower you to construct flows that connect various tools, boosting efficiency while minimizing the necessity for extra staff. As a structured MSP, you probably have well-defined IT processes and documentation, yet you might feel ensnared in a loop of monotonous manual monitoring. Instead of spending countless hours overseeing these tasks, allow Rewst to manage and automate them on your behalf. The Robotic Operations Center (ROC) is available to assist you in crafting tailored workflows and addressing any obstacles you may encounter throughout your automation process. Whether you need help with platform usage, feature integration, or initiating your workflows, the ROC is dedicated to supporting you in achieving your automation objectives. Each subscription comes with ROC assistance, ensuring that your automation is efficient and seamlessly interconnected, allowing you to concentrate on higher-level strategic initiatives. With Rewst, you can finally reclaim valuable time and enhance your operational effectiveness to unprecedented levels, paving the way for innovative growth and success.
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Meter
Meter
Elevate your enterprise networks with seamless performance and security.
Utilize robust enterprise-level hardware, intuitive software solutions, and optimized operational processes to efficiently implement and scale across multiple networks.
Focusing on strategic priorities instead of immediate concerns allows for better conservation of time and financial resources. With Meter, you can elevate your enterprise networks’ performance, security, and reliability to new heights.
Experience the benefits of Meter's cloud-based platform, which provides outstanding performance, enhanced visibility, and rigorous security for monitoring, managing, and enforcing network policies. This method not only boosts operational efficiency but also encourages a more anticipatory management approach, ultimately leading to greater organizational success. Additionally, adopting such comprehensive solutions can significantly improve overall network resilience and adaptability in the face of changing demands.
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ContraForce
ContraForce
Optimize investigations and automate security with seamless efficiency.
Leverage ContraForce to optimize investigation processes across diverse tenants, automate the handling of security incidents, and deliver exceptional managed security services. Attain cost efficiency through scalable pricing models while maintaining high performance customized to your operational needs. By enhancing the speed and scope of your existing Microsoft security infrastructure with robust workflows and integrated security engineering tools, you can take full advantage of advanced multi-tenancy features. Experience the benefits of automated responses that adapt to your business's context, ensuring comprehensive protection for your clients from endpoints to the cloud, all achieved without the complexities of scripting, agents, or coding. Manage multiple Microsoft Defender and Sentinel customer accounts, along with incidents and cases from other XDR, SIEM, and ticketing platforms, from a centralized location. Enjoy a streamlined investigation hub where all security alerts and data can be accessed in one cohesive platform. With ContraForce, you can effectively conduct threat detection, investigations, and response workflows within a unified framework, significantly improving the efficiency and effectiveness of your security operations while keeping pace with evolving threats. This consolidated approach not only enhances response times but also fortifies the overall security posture of your organization.
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Palisade
Palisade Technologies
Streamline email security management, boost efficiency, and profits.
Palisade stands out as the sole DMARC automation tool tailored specifically for managed service providers (MSPs).
Our solution streamlines the management of email security and compliance, empowering MSPs to effortlessly handle numerous domains, simplify the authentication process, and convert complex DMARC reports into effective strategies—all from a unified interface.
Enhance your operational efficiency, reduce costs, and create new revenue streams, all while guaranteeing top-notch email security for your clientele.
With Palisade, MSPs can focus on providing superior service while we take care of the intricacies of email security management.
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Spot by NetApp
NetApp
Transform your cloud operations with advanced automation and savings.
Spot by NetApp delivers an all-encompassing array of solutions tailored for cloud operations, focusing on the enhancement and automation of cloud infrastructure to guarantee that applications consistently access the necessary resources for optimal performance, availability, and cost-effectiveness. By leveraging advanced analytics and machine learning, Spot empowers organizations to potentially reduce their cloud computing expenses by as much as 90% through the strategic allocation of spot, reserved, and on-demand instances. The platform boasts a rich set of tools for managing cloud finances (FinOps), optimizing Kubernetes environments, and monitoring cloud commitments, thus providing complete visibility into cloud infrastructures and streamlining operations for improved efficiency. With Spot by NetApp, businesses not only accelerate their cloud adoption journeys but also enhance their operational flexibility while ensuring robust security protocols are upheld across both multi-cloud and hybrid environments. This innovative methodology fosters a more intelligent and budget-friendly approach to cloud resource management in a swiftly changing digital landscape, ultimately setting the stage for sustained growth and innovation. As organizations increasingly rely on cloud technologies, solutions like Spot become essential for navigating the complexities of modern IT demands.
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Opsview
Opsview
Comprehensive monitoring solutions for efficient, resilient IT management.
Opsview excels in delivering thorough monitoring solutions across diverse systems such as operating systems, networks, cloud platforms, virtual machines, containers, databases, and applications. By utilizing Business Service Monitoring (BSM), users can achieve a more holistic view of their IT infrastructure, shifting away from the conventional Host by Host methodology. This sophisticated monitoring tool effectively assesses aspects like resiliency and service availability metrics (SLA/OLA). With support for over 200 Opspacks and access to more than 4,500 plugins via the Nagios Exchange, Opsview allows organizations to manage their IT resources, which encompass both public and private cloud services, virtual machines, and applications, with great efficiency. Additionally, for companies that have existing ticketing, notification, and analytics frameworks in place, the Opsview API enhances operational efficiency by enabling seamless two-way communication and workflow integration. Exceptional customer support is a vital component of effective monitoring solutions, and the Opsview Customer Success Team is unwaveringly committed to maximizing customer value through their deep expertise and assistance in monitoring. This dedication ensures that clients are empowered to fully utilize the potential of their monitoring solutions, resulting in a more resilient and responsive IT environment.
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CloudBlue PSA
CloudBlue PSA
Transform your workflow with seamless automation and adaptability.
Envision an all-encompassing platform that eradicates handoffs, eliminates the need for data re-entry, and mitigates the risk of using outdated information, ensuring that every detail is accounted for. This professional services automation (PSA) software emphasizes process automation, requiring user engagement solely for activities that add value rather than for administrative tasks. By providing the essential data for insightful business systems analysis, it enhances your decision-making capabilities. The cloud-based PSA solution is crafted to be adaptable, meeting your specific needs seamlessly. With our free mobile applications available for both Android and Apple devices, you can conveniently access CloudBlue PSA anytime and anywhere. Improve your customer service experience with a high-quality service desk that empowers your services organization to reach its utmost potential. CloudBlue PSA boasts fully customizable Kanban boards that extend across the entire system, encompassing everything from Sales to Finance. Core business processes can be visualized quickly, whether for sharing with teams or keeping confidential, based on your discretion. With updates aligned with process changes, you can confidently rely on the information being accurate and current, which fosters a more productive working atmosphere. This innovative solution not only revolutionizes the management of your professional services but also simplifies and enhances efficiency like never before, ensuring that you stay ahead in a competitive landscape.
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Centricity
Cloudhesive
Empowering businesses with simplified AWS solutions and automation.
Centricity is a robust platform that harnesses the power of AWS services to deliver its solutions. It focuses on three primary AWS offerings: Amazon Workspaces, Amazon AppStream, and Amazon Elemental/Media Services, alongside Amazon Connect. Through Centricity, users can access the functionalities of Amazon Web Services without requiring extensive technical expertise in complex cloud infrastructures. The platform simplifies these services for business professionals, enabling them to significantly enhance their operations without the need for a specialized engineering team to create and oversee advanced solutions. Built on the core services of Amazon Web Services, the Centricity framework empowers end users with cutting-edge technology. Moreover, the Orchestrator component automates crucial yet often overlooked manual tasks, improving operational efficiency. Its scheduling and workflow engine is essential for streamlining repetitive processes, which ultimately boosts productivity. This automation facilitates better time management and allows businesses to concentrate on more strategic initiatives rather than getting overwhelmed by routine responsibilities, thereby transforming the way work is conducted. As a result, companies can achieve their goals with greater agility and effectiveness.
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Uncover a robust solution for managing endpoints, enhancing security, and gaining real-time insights with Endpoint Central MSP Cloud. This all-encompassing platform empowers you to improve operational efficiency while delivering outstanding service to your clients. Simplify the onboarding process by deploying agents that facilitate rapid administration of endpoints. Optimize patch management to ensure adherence to SLA requirements, thereby driving client satisfaction. Manage a wide variety of endpoints, such as laptops, desktops, and mobile devices, seamlessly. Implement stringent security measures, including geo-fencing and the capability to perform complete wipes, ensuring maximum safety. Protect client data privacy through meticulous data segregation and tailored technician logins for each customer. Furthermore, address issues on remote client endpoints swiftly to maintain an uninterrupted user experience. This holistic strategy not only enhances productivity but also cultivates stronger and more trusting client relationships, ensuring long-term success.
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Barracuda Intronis Backup – MSP is a purely software-driven BDR solution designed to deliver considerable benefits to your customers by protecting vital information, while also creating fresh opportunities for profit increase and business development.
The integration of Intronis Backup with the ECHOplatform offers a software-exclusive strategy that goes beyond conventional file-and-folder backup by delivering secure hybrid options for both local and cloud storage, ensuring thorough and adaptable data security, all backed by a clear pricing structure and a unified management dashboard.
Intronis Backup, with its fixed pricing per SMB site, allows MSPs to anticipate costs, making it easier to build margins and positioning data protection as a key driver for growth. It also includes vital management and reporting features essential for efficiently serving small to medium enterprises. By leveraging our seamless connections with key MSP operational tools, you can enhance your productivity and streamline service delivery, ultimately improving your overall business performance. This software solution not only simplifies the management of backups but also empowers MSPs to focus on innovation and client satisfaction.
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Cynomi
Cynomi
Empowering partners with scalable, automated cybersecurity solutions effortlessly.
Cynomi's AI-based automated vCISO platform is utilized by managed security service providers, managed service providers, and consulting firms to regularly assess their clients' cybersecurity protocols, develop strategic remediation plans, and execute them effectively to reduce potential risks. With the increasing need for proactive cyber resilience and continuous vCISO services among small to medium-sized businesses and mid-market organizations seeking to evaluate their security postures and enhance compliance readiness, the demand for these services is on the rise. Nevertheless, many managed service providers and consulting firms encounter difficulties stemming from their limited resources and expertise in delivering comprehensive virtual CISO services. To bridge this gap, Cynomi empowers its partners to provide scalable vCISO services without necessitating an expansion of their existing resources. The platform, which draws from the insights of elite CISOs, allows users to conduct automated risk and compliance assessments, generate customized policies, and access actionable remediation plans that include prioritized tasks, task management features, progress tracking, and client-specific reports. This groundbreaking solution not only simplifies the delivery of security services but also enables firms to enhance their service offerings, thereby improving their ability to support their clients effectively. As a result, Cynomi is transforming the landscape of virtual CISO services, making them more accessible and efficient for a broader range of organizations.
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DeskDirector
DeskDirector
Streamline ticket management and elevate user service experience.
With DD Tech, you can effortlessly oversee your ConnectWise and Autotask tickets from virtually anywhere and on any device that suits your needs. The platform boasts a fully customizable Service Catalog and sophisticated Custom Forms, allowing you to deliver timely and relevant assistance to your users from the very first interaction. Keep communication channels open with your users and consistently provide excellent service through DD Chat. Moreover, you can take advantage of pre-designed email templates that enable users to add notes to their tickets or reach out to your technicians for assistance. From working collaboratively on tickets with clients to crafting engaging service experiences, DeskDirector is tailored to meet the various demands of your Managed Service Provider (MSP) environment. This all-encompassing strategy guarantees that every facet of user interaction and service provision is flawlessly interconnected, promoting efficiency and satisfaction. By leveraging these tools, you can enhance your overall service quality and streamline your operations effectively.
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SKOUT
SKOUT Cybersecurity
Empowering MSPs with affordable, comprehensive cybersecurity solutions today.
Cybersecurity as a Service specifically designed for Managed Service Providers (MSPs) addresses the intricate nature of cyber risks, which can often be difficult to express, challenging to identify, and expensive to manage. SKOUT simplifies the risk identification process, making cybersecurity solutions both attainable and budget-friendly, while enabling MSPs to deliver these services to their customers. Our platform is a cloud-based, real-time data analytics system focused on equipping small and medium-sized businesses (SMBs) with effective cybersecurity tools through their MSPs. Understanding that cyber threats are constant, the SKOUT Security Operations Center functions non-stop—24/7, every day of the year—to assist our MSP partners in protecting their clients. Clients can access a detailed overview of alerts and incidents through our Customer Security Dashboard, which enables the visualization of essential data. Additionally, SKOUT's flexible alerting system and support serve as an extension of your current team, working in harmony with your Network Operations Center (NOC), help desk, and technicians. With SKOUT, we unite various aspects of cybersecurity to form a unified strategy. By incorporating fully-managed security monitoring (SOC-as-a-Service), strong endpoint protection, and thorough email security, organizations can minimize unexpected expenses linked to setup and ongoing management. This method not only improves security but also simplifies operations for MSPs and their clients, providing a stronger defense against ever-changing cyber threats. Ultimately, SKOUT empowers MSPs to enhance their service offerings while ensuring comprehensive protection for their customer base.
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bvoip
bvoip
Empowering MSPs with innovative, seamless cloud communication solutions.
We offer MSPs flexible, reliable, and cutting-edge cloud communication solutions designed to help them grow their operations with accuracy and intent. BVoIP was created as a direct response to the real difficulties and frustrations encountered by genuine MSPs in the field. Having spent 17 years as an MSP ourselves before branching out, we gained critical insights into the industry's ineffective communication methods, which often depended on a chaotic assortment of unreliable products and services. This lack of cohesion frequently led to inflated operational costs and excessive pressure on customer support teams. Acknowledging the demand for simple and scalable communication options, we have developed a revolutionary approach that leverages cloud technology to enhance business communication, eradicate back-office redundancies, and ensure that confusing phrases like "can you hear me now" are eliminated entirely. With our all-inclusive and standardized communications platform, we are now positioned to deliver the vital solutions MSPs have been searching for to excel in an increasingly competitive environment. Our overarching mission is to redefine how MSPs handle communication, enabling them to concentrate on their primary business goals while delivering exceptional service to their clients. By fostering a seamless communication experience, we aim to empower MSPs to reach their fullest potential.
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RMM Central serves as an integrated platform enabling Managed Service Providers (MSPs) to oversee various client networks through a single interface. By offering a comprehensive strategy that streamlines the management of client networks, RMM Central facilitates remote access and performance tracking. This all-encompassing method not only minimizes the required effort but also enhances overall investment returns. Furthermore, it empowers MSPs to deliver more efficient services to their clients, ultimately leading to improved customer satisfaction.