List of the Top Patient Engagement Software in New Zealand in 2025 - Page 5

Founded in Chicago, Illinois, PatientIQ offers a comprehensive platform that empowers healthcare providers, medical device manufacturers, life sciences firms, and payers to optimize their operations through the use of data-driven medicine. It stands out as the largest collaborative platform dedicated to healthcare professionals, with the primary goal of enhancing patient outcomes. By providing state-of-the-art technology, PatientIQ cultivates an environment that prioritizes data-driven practices in medicine. As competition intensifies in the U.S. healthcare sector, stakeholders are increasingly pressured to effectively showcase their value. A crucial component in assessing this "value" is the accurate measurement of patient outcomes. Nevertheless, the process of quantifying these outcomes is often complicated, expensive, and beset with technological challenges. Despite these hurdles, patient outcomes are emerging as the most vital metric in the future landscape of value-based healthcare. Therefore, the development of a straightforward and dependable method for systematically measuring, analyzing, and benchmarking outcomes across different stakeholders is a noteworthy opportunity for expansion within the digital health industry. As the healthcare sector continues to progress, the demand for such transformative solutions is expected to escalate even further. This ongoing evolution underscores the critical importance of embracing innovative approaches to healthcare delivery and outcome measurement.

Greenway is dedicated to revolutionizing healthcare by delivering exceptional solutions tailored for practices, patients, and communities. Their all-encompassing, interoperable software platform caters to the varied needs of ambulatory care specialties while ensuring an outstanding client service experience. A dedicated team of clinical, financial, and technological specialists is focused on providing solutions that empower clients to succeed in the ever-evolving healthcare landscape. By emphasizing the importance of emerging client needs and incorporating direct feedback, they are able to consistently improve provider experiences through innovative products and services. Their medical software designed for ambulatory practices stands out for its reliability and user-friendliness, promoting operational efficiency and ease of navigation. With a client-centric approach, they offer a flexible suite of data-driven EHR, practice management, and revenue cycle solutions, enabling practices to effectively maneuver through industry transitions. Greenway's steadfast commitment to integrating comprehensive EHR, practice management, and medical billing systems further cements their position as a frontrunner in the healthcare technology field. This comprehensive strategy guarantees that practices not only adapt to changes but also thrive in delivering high-quality care, ultimately benefiting patients and communities. By continuously refining their offerings, Greenway remains at the forefront of healthcare innovation.

The Patient Experience Platform functions as a specialized survey instrument designed for particular healthcare fields, allowing practices to collect direct feedback from patients while providing reliable insights into their experiences. Its user-friendly dashboard enables practices to gain a well-rounded perspective on their operations from the patients' angle. This essential information empowers practices to improve their effectiveness, cultivate patient loyalty, and ultimately drive higher revenue. Serving as a five-star reputation management resource, it fosters transparency about the care quality offered by the healthcare team, helping to convert website visitors into actual patients. Furthermore, the platform includes free-text comments that enrich the feedback, adding deeper context and nuances to patient perspectives. With real-time, actionable metrics, practices can promptly enact changes based on the insights derived. The platform also facilitates benchmarking across locations and physicians, assessing the performance of both physicians and administrative staff. Overall, it significantly bolsters your value proposition, which can be crucial during negotiations with insurers while nurturing a culture of ongoing improvement. In this way, it not only enhances patient satisfaction but also uplifts the overall quality of care provided, ultimately benefiting both patients and healthcare providers alike. By integrating such a comprehensive tool, practices position themselves to thrive in a competitive healthcare landscape.

Elevate consumer expectations in healthcare by driving significant growth and loyalty. Press Ganey's innovative Consumer Experience technology is poised to revolutionize how healthcare organizations approach patient acquisition, retention, and reputation management. The recent integration of SPH Analytics (SPH), a leader in enhancing member experiences within the health insurance industry, represents a transformative step for Press Ganey. By merging its top-tier patient experience data with SPH's extensive member insights, Press Ganey is dedicated to fostering a comprehensive understanding of the interactions between providers and payers, ultimately enhancing healthcare results. You will have the unwavering support of your dedicated Press Ganey success team throughout every step of this journey. Our steadfast commitment to investing in cutting-edge technology and exceptional talent guarantees that our clients will continue to excel in the healthcare sector, ready to tackle upcoming challenges with confidence. As we collaborate, we can create a more cohesive and responsive healthcare landscape that benefits everyone involved. Together, we will shape the future of healthcare for the better.

Minimize the chances of missed appointments caused by a busy office or unexpected closures by enabling your patients to schedule their own appointments anytime, whether it's day or night, using a user-friendly online system accessible from any device. Protect your revenue from the effects of no-shows by sending digital reminders via phone, text, or email to keep patients updated about their scheduled visits. Additionally, showcase your positive patient feedback to improve your online visibility, elevate your search rankings, and attract new clientele. Our solutions integrate smoothly with your existing EHR or PMS systems, ensuring that there are no disruptive transitions required. With real-time updates, your front desk team will always have precise information aligned with your healthcare providers. Each solution is customizable to fit the specific needs of your practice or hospital, ensuring that your brand identity is effectively represented in every patient interaction. This holistic strategy not only streamlines your operations but also cultivates stronger relationships with your patients, significantly enhancing their overall experience and satisfaction. By providing such a responsive and tailored service, you'll foster loyalty and trust among your patient base.

As the demand for online services continues to rise, the healthcare sector is compelled to evolve accordingly. The Napier Patient Portal distinguishes itself by offering a holistic and intuitive technological solution that gathers a patient's entire medical history in one easily accessible interface, while also boosting user engagement with strategic online promotions. This portal is designed to function autonomously from any Health Information System (HIS) or Electronic Medical Record (EMR), ensuring effortless compatibility with existing software ecosystems. Furthermore, it has been effectively integrated with the Napier product suite, utilizing the distinct features of each tool to enhance functionality. Patients can conveniently schedule appointments online, check their past and future bookings, and handle payments for both deposits and outstanding balances with ease. In addition, the portal provides users with the ability to track the progress of their medical tests and download or email reports as soon as they become available, thereby making healthcare management significantly more efficient. This forward-thinking solution not only simplifies patient interactions but also cultivates a more cohesive and informed healthcare journey. By leveraging technology in this way, Napier is setting a new standard for patient engagement and care.

Syllable integrates empathy, transparency, and intelligence into every interaction with patients outside of traditional hospital environments. In 2020, the platform connected with 45 million individuals across the United States through text and chat, addressing questions about appointments, primary care, specialty care, and the COVID-19 pandemic. By utilizing voice automation, Syllable facilitated 4 million patient engagements and linked users to a network of 21,645 physicians. This top-tier solution for healthcare call centers not only empowers patients but also eases operational burdens for providers. By removing communication barriers, Syllable guarantees that patients receive timely care when they need it most. In today's world, patients expect a swift and frictionless healthcare experience that meets their needs efficiently. Sadly, they often encounter a confusing maze of call transfers, lengthy wait times, and difficult-to-navigate websites just to access the services they require. Syllable partners with many of the country's leading healthcare organizations to improve this situation, striving to transform how patients access healthcare services. Ultimately, the platform's mission is to create a more accessible and patient-friendly healthcare landscape for all stakeholders involved.

The relationship between patients and healthcare providers is experiencing a notable transformation, driven by consumers who increasingly seek more flexible methods for obtaining care. In response to the rising demand for virtual services and to create a seamless consumer experience, healthcare organizations need to build a robust digital care infrastructure. Mytonomy, a leader in video-based patient engagement, partners with esteemed institutions to improve the patient experience, promote continuous engagement throughout the care process, and enhance access to essential services for diverse populations. By offering our celebrated short-form video content through an enterprise platform that incorporates smart surveys and interactive communications, we have effectively engaged and empowered patients, leading to high satisfaction rates. Furthermore, Mytonomy Studios provides the capability to develop customized content for your organization, showcasing your experts and aligning with your brand’s identity. We manage all aspects of content creation, allowing for easy updates to keep information fresh and pertinent. This adaptability not only enhances patient engagement but also fortifies the entire healthcare delivery system. As healthcare evolves, the need for innovative solutions like ours becomes ever more crucial in meeting patient expectations and improving overall outcomes.

Having a structured and efficient scheduling system is vital for the success of your dental or orthodontic practice, as it enables you to cater to the individual needs of your patients. Our automated appointment reminders allow patients to select their desired communication method—whether it's through email, text, or voicemail—ensuring they are promptly notified about their upcoming dental visits. Moreover, patients have the convenience of adding reminders to their digital calendars, which significantly reduces the likelihood of missed appointments. In cases where appointments are overlooked, you can easily send a follow-up reminder to assist with rescheduling. All Sesame specialty websites for dental and orthodontic practices are crafted to be responsive, delivering a comprehensive solution that functions effortlessly on various devices, including desktops, tablets, and smartphones. This cohesive design not only enhances the user experience but also strengthens your brand identity, fostering greater engagement with prospective patients. Additionally, a strong online presence can play a crucial role in the advancement and reputation of your practice amidst the competitive landscape of healthcare. Ultimately, investing in a robust scheduling and communication system can lead to increased patient satisfaction and loyalty over time.

Reduce instances of missed appointments and improve compliance with care plans by utilizing in-app forms, sending timely reminders, providing transportation support, facilitating supply orders, and monitoring care plans. Encourage teamwork in decision-making by ensuring secure communication and information sharing among patients, caregivers, and a range of healthcare professionals. Leverage insights from detailed patient profiles to create personalized patient journeys that engage individuals in their own healthcare processes. Empower patients with the resources necessary to take charge of their health effectively. MazikCare provides a comprehensive suite of healthcare solutions designed to enhance business operations across the care continuum, allowing healthcare teams to focus more on patient treatment. By integrating and simplifying each patient record, MazikCare minimizes vendor complexity, enabling care providers to save both time and resources. Contact us today to arrange a demonstration and see how MazikCare’s healthcare cloud platform can significantly improve your organization's operational efficiency. Our committed team is enthusiastic about helping you enhance your patient care experience and achieve better health outcomes. We look forward to partnering with you on this transformative journey.

Addressing the issue of surprise billing while improving cash flow can be accomplished through a financial strategy that genuinely reflects the needs of patients. By transforming patient interaction with the aid of artificial intelligence, the system customizes the payment experience, utilizing specific billing information, grasping patient preferences, and evaluating their payment tendencies. This targeted approach enables staff to focus their attention on those patients who are more likely to fulfill their financial obligations. Recognizing that every patient's circumstances differ, the billing process is also adapted to fit their unique situations. It swiftly verifies existing insurance coverage and investigates tailored financing options for each individual. In addition, it offers a range of financial assistance resources to alleviate the burden of medical expenses. Personalized recommendations regarding the ideal number of billing statements are based on each patient’s behavior and preferences. As a result, this method reduces the resources dedicated to follow-ups, as adaptive statements modify the timing, frequency, and mode of communication—whether through traditional mail, email, or SMS—to effectively meet the specific needs of each patient. Ultimately, this forward-thinking approach fosters a more streamlined and patient-centric billing experience, promoting financial clarity and support for those navigating healthcare costs.

WellAI for Healthcare Providers: A Leader in Integrated AI Solutions for Patient Engagement and Digital Front Door Efficiency with Improved Front Office Operations. Positioned as a top-tier platform leveraging AI and Natural Language Processing for patient interaction and access points, WellAI offers customizable, tech-driven services that integrate smoothly with front office functions, enhancing efficiency and enabling ongoing patient care in real-time. Reasons to Select WellAI’s Solutions: 1. The Digital Health Virtual Triage Assistant achieves an outstanding 83% accuracy rate, surpassing the performance of competitors’ symptom checkers, which generally fall between 50% and 77%. 2. Our offering incorporates built-in telehealth capabilities and seamlessly connects with current telehealth services, resulting in reduced costs and increased patient engagement. 3. WellAI not only provides configurable technology-driven services for patients but also automates various processes within healthcare front office operations, optimizing workflow. 4. The system is fully customizable to cater to the diverse needs of healthcare providers. 5. Compatibility with a broad array of EMR systems ensures flexibility in integration. 6. Healthcare professionals gain from real-time communication through text and email, enhancing the interactions between patients and providers. 7. This all-encompassing approach significantly boosts operational efficiency while simultaneously enhancing the overall patient experience, making it a compelling choice for providers aiming to improve their services. 8. By adopting WellAI’s solutions, healthcare providers can stay ahead in the rapidly evolving digital health landscape, positioning themselves as innovators in patient care.

We deliver cutting-edge digital solutions specifically designed for healthcare professionals, empowering them to grow their practices while prioritizing outstanding patient care. Practices that incorporate DearDoc are thriving, with an average of over 330 new patients each year, all while effectively decreasing administrative tasks and expenses. Boost your patient acquisition efforts and propel your practice's growth by embracing a modern strategy that aligns with patient expectations. By reducing repetitive tasks and minimizing unnecessary phone calls, you can establish a streamlined online presence that fosters trust and credibility. Elevate the growth potential of your entire network with our innovative tools, which are revolutionizing the way patients engage with healthcare providers. Our comprehensive suite of resources is crafted to modernize and improve interactions between physicians and both new and returning patients. Customize your digital patient experience to meet your specific business objectives, ensuring that your office staff can concentrate on their essential duties. By leveraging technology, you can better support your team and achieve your practice's goals with greater efficiency. This approach not only enhances operational effectiveness but also leads to improved patient satisfaction and loyalty.

SPARK® elevates your service capabilities by offering complimentary WiFi, entertainment, and engagement solutions designed to create an outstanding customer experience. Our comprehensive suite of solutions is specifically tailored to meet the needs of the healthcare sector. Whether you aim to enhance patient satisfaction and wellbeing, enable patients to manage their healthcare journeys more effectively, or improve operational efficiencies, we invite you to utilize our Healthcare Solution Finder. The managed service from WiFi SPARK helps organizations develop a customized user experience while optimizing the customer journey. You have the freedom to modify the user experience, from the initial registration and login processes to fine-tuning the journey with various content filtering and reporting capabilities. Moreover, this service is backed by a robust infrastructure and equipment, providing you with numerous options to suit your requirements. By implementing these innovative solutions, your organization can greatly enhance the overall experience for both patients and staff, fostering a more positive environment for all involved. Ultimately, SPARK® is dedicated to transforming the healthcare experience through technology and personalized service.

Boost the effectiveness of payment processing, immunization documentation, and demographic information by establishing a seamless integration of health services and operational functions within university campus systems. Specifically designed for the wellness sectors of colleges and universities, our approach addresses your immediate needs while also facilitating future advancements. By merging all elements of campus wellness, we provide tailored content for individual departments and enforce rigorous security protocols for health services, counseling, athletic training, and accessibility. Our implementation strategy ensures a smooth transition, equipping your systems with pre-loaded materials and a framework that lessens the burden on our clients. PyraMED ANYwhere enhances time management, making patient care data readily available. With a solution that efficiently consolidates information, providers can achieve optimal productivity. For more than 25 years, we have been committed to delivering software and services to a loyal clientele across diverse campuses. We place a high premium on customer feedback, which is actively incorporated into every new software version, guaranteeing that our offerings continuously adapt to user requirements. This dedication to heeding our clients' voices strengthens our mission to enrich the overall health experience on campus, while also fostering long-term partnerships that benefit both parties.

PatientPal creates a streamlined and standardized contactless experience for healthcare providers and patients alike, facilitating everything from booking appointments to processing final payments. Our innovative Robotic Process Automation works alongside your EMR, emulating human actions to enable effective automation at the front desk without necessitating alterations to your existing systems. The integration process for PatientPal is remarkably swift, taking only a few days as opposed to the prolonged timelines often seen with other solutions. By addressing the most challenging elements of running a healthcare practice, PatientPal helps eliminate collections lists, minimize errors, and foster a contemporary experience for both patients and staff. Staff can quickly adapt to using PatientPal, as it eliminates the need for extensive training sessions. Unlike other systems that can disrupt your current workflows and create confusion for both staff and patients, PatientPal prioritizes simplicity and clarity. Patient dissatisfaction can result in frustration and hinder the overall effectiveness of your practice. Developed by individuals who have personally faced the challenge of forgetting their insurance cards during medical visits, PatientPal is committed to streamlining the healthcare experience. We recognize the significance of an efficient process and are dedicated to improving the overall experience for all parties involved, ensuring everyone leaves satisfied.

Ocean by CognisantMD™ establishes a fluid link between patients, healthcare providers, and researchers via secure patient forms, screening tools, and surveys that integrate seamlessly with electronic medical records (EMR). By implementing tablets in waiting areas and enabling online patient registration, Ocean markedly improves the quality of care, efficiency, and overall satisfaction experienced by patients. Patients enjoy the convenience of checking in at kiosks, completing forms, updating their contact information, and providing detailed health histories through secure tablets that automatically sync with the EMR system. In addition, web-based forms facilitate the organization of tasks such as scheduling appointments, registering new patients, and processing prescription refills directly on the clinic's existing website. Secure messaging capabilities further enable patients to register, share their medical histories, and update health records from their smartphones or home computers ahead of their appointments. Beyond these features, the platform allows for easy identification of specialists, secure transmission and reception of patient referrals, tracking of referral statuses, timely electronic updates to patients, and efficient management of central intake processes. In this manner, Ocean not only enhances operational efficiency but also fosters a more patient-centered approach to healthcare, ultimately leading to better health outcomes and increased patient trust. This innovative system reflects a significant step forward in bridging the communication gap in healthcare.

You can conduct searches using demographic identifiers such as surnames, given names, and phone numbers, or by specific clinic details including internal file numbers and health insurance information, as well as identifiers from other healthcare facilities like hospital identification cards or CLSC documentation. This module enhances record management by eliminating duplicates and facilitating the easy archiving, merging, and deactivation of patient files. Furthermore, the introduction of online appointment scheduling and electronic confirmations saves precious time for both staff and patients. With a few simple clicks, scheduling an appointment that suits the availability of the patient and healthcare provider becomes a seamless process. MYLE gives clinic administrators the freedom to independently manage the MYLE platform, ensuring they have complete control over their operations. As a holistic solution, MYLE offers a comprehensive toolkit that aids in managing appointments, user accounts, access logs, template creation, and the generation of detailed reports. In addition to these features, this system significantly improves the efficiency of both patient care and administrative workflows, ultimately contributing to a more organized healthcare environment. As such, MYLE stands as a pivotal resource for enhancing overall clinic productivity and patient satisfaction.

Our platform is equipped with modules tailored to meet the needs of your clients, covering all administrative and medical information concerning your patients. Additionally, it features an extensive section dedicated to supply management, allowing you to oversee stock levels and monitor sales activity within your business. It further enhances your ability to build strong relationships with suppliers while facilitating the sale of a variety of products and services. Our slogan reflects our dedication to delivering these essential functions, ensuring they align with our commitment to excellence. The streamlined management of sales, inventory, and supplier interactions is achieved through advanced tools and comprehensive reporting. Gvet seamlessly merges commercial activities with strong business support, enhancing operational efficiency. By leveraging Gvet's mobile management system, you have all the tools at your disposal to manage daily operations effectively within your veterinary practice. This mobile functionality not only boosts productivity but also allows you to handle your veterinary responsibilities from virtually anywhere. Ultimately, our solution is meticulously designed to provide unparalleled service to your clients while optimizing supplier management to ensure smooth operations. With Gvet, you can confidently elevate your practice to new heights.

LexisNexis' Health Intelligence EHR solution combines advanced data analytics with Electronic Health Record systems to help healthcare providers deliver enhanced care and improve operational efficiency. The platform enables real-time access to patient data, offering actionable insights that support informed decision-making and optimize clinical workflows. It also ensures compliance with regulatory requirements, while helping healthcare organizations reduce costs and improve overall patient outcomes. With its ability to integrate with existing EHR systems, this solution is ideal for organizations looking to enhance both their clinical and administrative capabilities.

Datos Health offers an open platform that combines monitoring, care, and engagement to provide hybrid care solutions tailored to various acuity levels and scenarios. Clinicians have the flexibility to swiftly implement and personalize programs, select compatible devices for their workflows, and seamlessly connect with any electronic medical record system. In our Design Studio, workflows can be modified to align with specific protocols, enabling the creation of remote care programs from the ground up or utilizing established protocols from reputable healthcare organizations. These tailored workflows are transformed into patient CareApps that gather biometrics and patient-reported outcome measures, deliver self-care recommendations and curated information, trigger alert notifications for the care team, and support virtual consultations. This advancement in workflow automation simplifies processes for both patients and healthcare professionals, enhancing the overall care experience. Ultimately, the platform empowers clinicians to focus more on patient care while minimizing administrative burdens.

Steer Health uniquely serves as the only platform that manages the complete spectrum of patient experiences, starting from their initial acquisition and extending to long-term loyalty. It provides customized communication tailored to individual patient needs, all the while optimizing your operational workflow. Every patient interaction is crafted to deliver a warm, personalized experience, ensuring comfort around the clock. You can effortlessly merge marketing initiatives, growth strategies, accessibility, operational efficiency, clinical care, and financial systems to effectively draw in, assist, and retain your patient base. Utilizing always-on conversational AI, which includes features like voice recognition, chatbots, smart triages, referral automation, and synchronized workflows across emergency, outpatient, and hospital environments, you can boost your bookings by two to three times. Steer significantly reduces the workload for your team by assuming critical responsibilities for your practice. Our AI-powered platform not only improves patient experiences but also automates routine tasks such as eligibility checks, referrals, payment processing, and intake procedures. With integrated shared inboxes, collaboration becomes hassle-free, enabling seamless teamwork even for remote staff members. This holistic strategy not only enhances operational efficiency but also cultivates a more engaged and connected patient community, ultimately leading to better health outcomes. By integrating every aspect of patient care, Steer Health ensures that each experience is not only efficient but also meaningful.

Providertech offers a text messaging solution that is designed with built-in HIPAA compliance, significantly boosting operational efficiency while enhancing the overall patient care experience. This secure platform enables two-way messaging, facilitating instantaneous communication between healthcare providers and their patients. By adopting this system, healthcare organizations can minimize incoming call volumes, thereby improving operational workflows and patient care outcomes. Continuous communication via secure text messaging helps to fill gaps in patient care and guarantees clear information exchange between visits. This solution plays a crucial role in navigating patients through the complexities of the healthcare landscape and supports discussions centered on population health management. Routine questions can be efficiently handled without requiring phone calls, as patients receive your messages or notifications straight to their mobile devices. The option to send secure photos, videos, and documents allows for more effective dissemination of vital information. Additionally, patients can access this service without needing to download any specific applications, ensuring a seamless user experience. In summary, this progressive approach not only strengthens connections within the healthcare ecosystem but also significantly enhances the experiences of both providers and patients. Moreover, it encourages proactive engagement, ultimately leading to better health outcomes and increased patient satisfaction.

Buzz has been thoughtfully created to cater to the specific requirements of healthcare practitioners. The Buzz Medical Messenger is equipped with a diverse range of features designed to greatly improve communication effectiveness. Users can create a secure and dependable network of healthcare personnel and staff essential to their daily functions. It facilitates the formation of groups and teams that mirror existing workflows, promoting a smooth and efficient information exchange. Additionally, Buzz integrates contextual communication within discussions, allowing users to obtain Lightning™ fast answers from Skyscape's vast array of trusted medical resources, relied upon by over a million healthcare experts. With a solid track record in various settings, including medical clinics, hospitals, home health, and physical therapy, Buzz is particularly adept at assisting agencies during care transitions. Feedback from users emphasizes enhancements in patient experiences and provider satisfaction, coupled with a marked reduction in hospital readmission rates. By significantly streamlining communication and encouraging collaboration among healthcare professionals, this groundbreaking tool ultimately enhances the quality of patient care. Its ability to connect disparate healthcare entities further solidifies its role as an indispensable resource in modern medical environments.

Telmediq’s Healthcare Communications Hub (HCH) creates a fluid interface among clinical, IT, and telecom platforms within hospitals, thereby improving communication and fostering enhanced care coordination. This development significantly boosts patient safety and satisfaction while simultaneously cutting costs for both healthcare providers and their support teams. The Telmediq HCH accommodates various integrations that tackle the problem of clinicians dedicating too much time to mundane EHR tasks, including finding open workstations, accessing EHR systems, checking test results, identifying care team members, and documenting clinical notes. Many of these processes can now be streamlined using mobile devices, which negates the need for full EHR system logins. Healthcare professionals receive timely updates, test results, and order notifications directly as they are inputted into the EHR, guaranteeing that they remain well-informed at all times. This forward-thinking strategy not only conserves valuable time but also cultivates a more agile and responsive healthcare ecosystem. By enhancing the efficiency of communication and workflow, the HCH ultimately contributes to a higher standard of patient care.