List of the Top Patient Intake Software in 2026 - Page 3

WinMed™ EHR is distinguished as an ONC 2015 Certified electronic health record system, providing healthcare practitioners with vital resources that facilitate accurate documentation and adherence to regulations, all while maintaining a focus on exemplary patient care. The incorporation of the Analytics Dashboard allows users to effortlessly connect throughout their entire practice, enabling data collection that yields critical insights for both healthcare professionals and administrative staff. By leveraging automated system recommendations, clinicians can improve compliance levels and enhance care standards, simplifying the documentation process significantly. Our Family Practice module is dedicated to offering comprehensive healthcare solutions for individuals across all age groups, effectively managing both acute and chronic care. Concurrently, the Internal Medicine module emphasizes preventive care and includes Clinical Decision Support and Population Management tools that are essential for improving patient outcomes. Furthermore, the Patient Check-In feature streamlines the tracking of patient arrivals at the clinic, thereby supporting effective workflow management. Overall, this extensive array of functionalities establishes WinMed™ EHR as an indispensable resource for contemporary medical practices that aim for superior patient care. The integration of cutting-edge technology and user-friendly features ensures that healthcare providers can focus more on their patients and less on administrative burdens.

Elevate your clinic's appointment coordination by obtaining enhanced insights into scheduling and provider availability. Effortlessly manage and schedule appointments across various providers, rooms, and locations to ensure a steady patient flow. Patients will benefit from receiving automatic invitations to complete their intake forms online, with customizable digital documents that can be accessed via smartphones or personal devices. This data is seamlessly integrated into their patient charts, simplifying the entire experience. Mitigate the chances of no-shows by sending timely reminders through both email and text messages. The communication process is streamlined for both patients and staff, allowing for easy confirmations or rescheduling through two-way text messaging. Generate claims directly from patient notes along with recommended ICD-10 codes, and submit them electronically after automatic checks. A full range of services is available to manage the entire billing cycle, ensuring that submissions and payment collections proceed smoothly. Furthermore, you can quickly produce clear and defensible clinical notes using documentation templates, assessment reports, and pre-filled patient information, thereby enhancing your workflow efficiency. This comprehensive strategy not only organizes operations better but also significantly boosts patient engagement and overall satisfaction. By implementing these systems, your clinic can create a more proactive and responsive healthcare environment.

Enhance your value and reduce expenses with a powerful, cloud-based technology solution specifically designed to address the clinical documentation and management needs of your Ambulatory Surgery Center (ASC), thereby improving engagement for both patients and physicians. This solution ensures that all users involved in the surgical process have uninterrupted access to essential information, covering everything from inventory management and patient pre-surgical assessments to real-time tracking in waiting rooms and harnessing business intelligence. By eliminating extensive learning periods, you can equip your staff with concise training sessions, lasting only a few hours, as a result of an intuitive user interface that prioritizes simplicity. With effective workflow trackers, well-organized worklists, and clear visual cues at your disposal, you are empowered to navigate each phase of the surgical process confidently and without error. Our cloud-driven platform not only safeguards your data and offers dependable disaster recovery solutions but also allows for quick deployment, ensuring a fast return on your investment. This comprehensive ASC solution guarantees that every critical piece of information is accurately available to the relevant personnel throughout the surgical workflow, thereby boosting both operational efficiency and patient care. Ultimately, embracing this technology will streamline your operations and significantly enhance the level of service you deliver, leading to improved patient satisfaction and outcomes. This innovative approach positions your ASC to thrive in a competitive healthcare landscape while maintaining a commitment to excellence.

Siva Forms revolutionizes dental practice management by eliminating the tedious and time-intensive task of handling paper documents. By shifting to a digital format, it guarantees that all patient information is secure and centralized, thereby doing away with the cumbersome nature of physical filing systems. Dentists can easily retrieve patient records through a secure online portal, making access straightforward and efficient. Moreover, the innovative Smart Search feature allows dental professionals and their staff to systematically organize and manage records by various criteria such as form type, date, name, and contact number. Siva Forms simplifies the process for both patients and staff, enabling patients to fill out necessary forms online from any device at their convenience. In addition, dental professionals can quickly sort, organize, and filter patient information from anywhere, enhancing productivity. A notable aspect of Siva Forms is its integration of digital signatures, which further streamlines documentation processes. This all-encompassing solution not only saves valuable time but also significantly improves the overall patient experience within dental practices. Ultimately, Siva Forms represents a transformative step towards modernizing dental operations and fostering better patient engagement.

Solo™ utilizes a cloud-based network to offer a comprehensive and scalable virtual care solution designed for diverse use cases, care environments, and budgetary needs. By effectively connecting individuals, healthcare systems, health information technologies, devices, and third-party applications into a single cohesive platform, healthcare providers are empowered to deliver outstanding care at any time and from any location. The user dashboard is meticulously crafted to meet the specific preferences of each user, role, and clinical process, ensuring that all essential components for managing virtual care practices or programs are available through a single interface. This flexible software allows clinicians to monitor the ongoing trajectory of patient care instead of merely concentrating on isolated episodes, all facilitated by an efficient interface. Moreover, by resolving workflow challenges related to patient intake, scheduling, documentation, image access, and analytics, we create a tailored solution that perfectly matches your unique needs, significantly boosting the overall care experience's efficiency. In this manner, we equip healthcare professionals with a robust tool that enhances patient outcomes while simultaneously fostering provider satisfaction and engagement. Ultimately, the integration of these features leads to a more streamlined and effective healthcare delivery system.

At the outset of patient interactions with OTech, an innovative digital engagement platform, individuals can effortlessly navigate the self-registration process, which significantly alleviates administrative burdens and prevents unnecessary duplications. Meanwhile, MedRelease, a sophisticated system, facilitates the delegation of administrative responsibilities tied to patient requests, ensuring that medical records are managed securely and accurately. By utilizing integrated solutions, healthcare providers can efficiently handle patient data while also alleviating administrative strain, maintaining compliance, safeguarding sensitive information, and optimizing both time and financial resources. Patients enjoy the convenience of selecting their preferred providers, locations, and appointment types that align with their clinic's configurations, simplifying the task of finding suitable appointment times. Furthermore, OTech enhances the check-in process by seamlessly managing co-pays, outstanding balances, budget plans, sliding fee scales, and bad debt during self-check-in through an integrated credit card reader, significantly improving the overall experience for patients. This all-encompassing strategy not only streamlines operations for healthcare providers but also empowers patients, offering them increased control over their healthcare decisions and enhancing their overall engagement in the process. Ultimately, OTech’s comprehensive digital solutions represent a transformative shift in patient care and administrative efficiency.

Streamlining workflow processes through real-time transactions that are integrated with modern technology platforms significantly enhances efficiency. This innovative method allows both providers and payers to reduce the time and effort associated with benefits and utilization management by up to 90%. By removing the confusion inherent in the current benefits and utilization management system, clarity is greatly improved for patients, providers, and payers. With the implementation of self-learning automation and a reduction in the number of clicks needed, healthcare professionals can allocate more time to patient care, thereby focusing on their primary responsibilities. Myndshft simplifies the intricacies of utilizing multiple point solutions by providing a comprehensive, end-to-end platform that fosters immediate communication among payers, providers, and patients. In addition, the platform continuously enhances its automated workflows and rules engines through real-time feedback from interactions between providers and payers. It also intelligently adjusts to the specific regulations employed by different payers. As the platform is utilized more frequently, its intelligence grows, utilizing an extensive repository of thousands of up-to-date rules specifically designed for national, state, and regional payers, which leads to greater efficiency and effectiveness in the healthcare sector. Ultimately, with the ongoing evolution of such technology, an optimized care delivery environment is created, yielding benefits for all parties involved, including improved patient outcomes and streamlined administrative processes.

Epion’s platform for patient engagement incorporates various solutions for patient access, check-in, and telehealth, fostering smooth interactions with patients throughout every stage of their healthcare experience—before, during, and after their medical appointments. Patients now expect to receive care that actively connects with and involves them in their daily lives. To fulfill this expectation, healthcare organizations must adopt the right tools and automation strategies to improve engagement, boost satisfaction, and maximize return on investment. With a strong commitment to revolutionizing healthcare, Epion concentrates solely on developing cutting-edge digital access solutions that yield better clinical outcomes and financial performance. Acting as a trusted partner for healthcare providers, we support the advancement of your value-based care goals while delivering outstanding customer service and a wide array of resources. This unwavering devotion to quality is one of the driving factors behind the growing popularity of our platform among medical practices across the nation, including everything from small, individual offices to expansive health systems. By prioritizing enhancements to patient experiences and outcomes, Epion not only strengthens its role in the healthcare technology arena but also contributes to the overall improvement of health services and patient satisfaction globally.

The patient access process is crucial for establishing the entire revenue cycle management within the healthcare sector. By ensuring the accuracy of patient information from the beginning, healthcare providers can significantly reduce errors that frequently result in increased workload for administrative teams. Notably, a substantial 10 to 20 percent of a healthcare system's income is allocated to resolving denied claims, with an alarming 30 to 50 percent of these denials arising from the initial patient access stage. Shifting towards an automated, data-driven workflow not only reduces the likelihood of claim denials but also improves access to patient care, facilitated by capabilities like 24/7 online scheduling. Additionally, refining patient access can be achieved by optimizing billing procedures through real-time eligibility verification, which equips patients with accurate cost estimates during the registration process. Moreover, enhancing the precision of registration not only boosts staff productivity but also allows for the quick correction of discrepancies, thus averting costly claim denials and the necessity for further administrative adjustments. In the end, concentrating on these aspects not only protects revenue but also significantly enriches the overall experience for patients, making healthcare more effective and accessible for everyone involved.

Having prompt access to crucial alerts allows for the efficient handling of significant daily responsibilities, such as compiling monthly reports, monitoring vital signs, and addressing pending requests, ultimately improving the overall workflow and productivity. You can conveniently save and access up-to-date resident records, which encompass facesheets, notes, vital statistics, incidents, forms, attachments, transfers, and much more. Effortlessly share information with other facilities to enhance collaboration and teamwork. You can fill out, transmit, receive, and electronically sign state forms and various documents securely, eliminating the reliance on traditional printing and faxing methods. Quickly obtain patient information from the facesheet to simplify the documentation process. It is essential to track and log all necessary details to provide effective support for residents during emergencies or crises. Furthermore, you can oversee and document the progress of transfers while sending communications, instructions, and documents via email or e-fax before a transfer takes place, ensuring that everyone involved is informed and adequately prepared. This comprehensive strategy not only bolsters communication but also cultivates a more unified approach to resident care, leading to improved outcomes for all. Enhanced coordination in managing the diverse needs of residents is key to successful healthcare provision.

The BuddyCare application includes an engaging timeline that provides patients with relevant instructions at crucial moments in their care. By organizing events in a sequential manner, it enables patients to effectively manage all necessary activities during their healthcare journey. Users have the convenience of filling out vital documents, such as the pre-operative assessment and anesthesia pre-questionnaire, directly within the app, ensuring secure transmission to their clinic. Notifications are sent to care team members regarding any responses that need their attention, while patients are kept updated on the status of their submissions. Additionally, the BuddyCare app is designed to adhere to Enhanced Recovery After Surgery (ERAS) guidelines, which facilitates faster recovery and mobilization post-surgery. This functionality ensures that BuddyCare is integral in helping patients maintain a sense of normalcy around their treatments. Moreover, the app's seamless blend of technology and patient care fosters an overall improved healthcare experience. Ultimately, BuddyCare not only enhances communication but also empowers patients throughout their medical procedures.

Transforming patient-reported data into actionable insights is made possible through cliexa's innovative RPM solutions. By harnessing robust, real-time information, cliexa significantly improves the effectiveness of care delivery while also managing to lower expenses. The seamless integration with EMR systems streamlines documentation, ensuring audit protection and compliance are maintained. With features such as automated billing code qualification and efficient documentation processes, cliexa promotes immediate savings in both time and costs. Additionally, cliexa-OPTIONS offers a distinctive multi-metric screening assessment tailored for adolescents, which examines a broad range of risk factors like depression, anxiety, sexual behaviors, substance use, and alcohol consumption. Healthcare providers are supplied with a user-friendly risk report that incorporates national guidelines and recommendations, aiding them in identifying the most suitable next steps. The platform further includes a specialized resiliency screening tool, which provides critical insights into patients' protective factors, thus facilitating informed follow-up conversations and the customization of treatment plans. This holistic strategy guarantees that healthcare providers are thoroughly equipped to meet the varied needs of their patients effectively, ensuring a more personalized approach to healthcare delivery. Ultimately, cliexa not only enhances the quality of care but also fosters a proactive environment where patient well-being is prioritized.

Benchmark PM revolutionizes patient engagement by addressing every phase from the initial intake process to the final appointment. Its standout features encompass efficient patient onboarding, easy appointment scheduling, tailored reminders, detailed reporting, and intuitive dashboards. On the billing front, Benchmark PM facilitates integrated claims management, a seamless connection to a clearinghouse, electronic billing, verification of insurance, and a flexible payment portal, which altogether streamlines the billing process. Benchmark Solutions provides an all-encompassing management system for healthcare practices, combining Benchmark EHR software, Benchmark PM software, and Benchmark RCM services. This comprehensive electronic toolkit enhances daily operations, increases revenue, and improves the overall patient experience. Each part of the Benchmark Solutions suite is modular, allowing for straightforward integration with your current systems. By utilizing Benchmark Solutions, healthcare providers can concentrate on delivering exceptional care while we manage the operational and administrative tasks, thereby ensuring that your practice operates efficiently and effectively. Moreover, this approach not only improves workflow but also fosters a better environment for both patients and staff.

The Saviance Patient Intake Tablet is a revolutionary development in the digital transformation of the patient onboarding process. By automating the intake procedure completely, it significantly reduces the likelihood of errors when gathering crucial insurance information and detailed patient histories. This innovative mobile solution caters to a wide range of healthcare environments, such as integrated delivery networks (IDNs), hospitals, doctor’s offices, and retail health facilities. Utilizing a secure cloud-based platform, it offers customized online forms that enable clients to maximize benefits while keeping costs low. The Saviance Patient Intake Tablet serves as an integrated system of hardware and software that not only enhances return on investment but also increases efficiency by promoting patient interaction through automated processes. Furthermore, the comprehensive onsite training equips clients with the necessary expertise to effectively operate the system, ensuring they can seamlessly incorporate it into their daily activities. In essence, this tablet stands out as an essential resource that revolutionizes the patient intake experience and contributes to greater efficiency in healthcare delivery. By embracing this technology, healthcare providers can transform their workflows and enhance the quality of care they offer to patients.

Zebra Doctor enables convenient online appointment booking while enhancing patient intake processes and managing digital reputations to ensure a superior patient experience. Our services span the entire healthcare sector, encompassing everything from Primary and Dental Care to Medical Spas and more. We specialize in various key areas, including telemedicine, patient acquisition, mobile applications, digital reputation management, the digital front door, EHR systems, and customized QR code forms. Our commitment lies with Practices, Patients, and Processes as we serve as a comprehensive healthcare solution provider dedicated to ongoing improvement. By fostering closer connections between doctors and patients, we have transformed the overall patient experience. With features such as effortless and instant communication, seamless televisits, real-time online scheduling, secure chat, and timely reminders via email and text, we aim to make healthcare more accessible and efficient for everyone involved. This innovative approach not only enhances service delivery but also prioritizes patient satisfaction.

NextPatient acts as an automation tool tailored for the front offices of healthcare facilities, effectively integrating with leading electronic health record and practice management systems to improve scheduling, patient communication, and administrative tasks. The platform grants patients round-the-clock access to self-scheduling features, enabling them to conveniently book, adjust, or cancel appointments online from any device, while ensuring that healthcare providers retain full control over appointment types and availability. In addition, it incorporates an automated waitlist that quickly notifies patients of any cancellations or openings, allowing providers to efficiently fill last-minute slots. With its digital check-in functionality, patients can complete their paperwork, consent forms, and insurance submissions online before their appointments, greatly reducing waiting times and eliminating the inconvenience of illegible paper documents. Moreover, NextPatient oversees payment processing, which includes deposits, secure card-on-file storage, and the automated retrieval of outstanding balances through secure links, thereby streamlining financial transactions for both patients and healthcare practices. This all-encompassing strategy not only enhances the overall patient journey but also boosts operational efficiency for medical offices, ultimately leading to improved service delivery and satisfaction.

Lobbie offers a robust healthcare SaaS platform aimed at streamlining the processes of patient intake, appointment management, electronic health records, and overseeing labs, prescriptions, billing, and payments, with the primary objective of modernizing medical practice administration. By substituting outdated paper forms with user-friendly, HIPAA-compliant digital intake forms that include over 2,000 pre-designed templates and options for personalization, patients can fill out essential information from their smartphones, desktops, or tablets before their appointments, all without needing to create an account. The platform enables dynamic consent and electronic signatures, automates data pre-filling, and boasts remarkable pre-visit form completion rates, with some clients achieving approximately 91% of forms completed prior to patient arrival. Following the shift to a digital intake approach, Lobbie further boosts operational effectiveness by automating appointment scheduling, allowing patients to book their own appointments while also offering staff scheduling capabilities for healthcare providers, complemented by reminder notifications via email or SMS. Furthermore, Lobbie accommodates telehealth services and integrates smoothly with various calendars and external systems, promoting a seamless and intuitive experience for both patients and healthcare practitioners. This all-encompassing platform fundamentally changes how clinics operate, allowing them to dedicate more time to patient care instead of being bogged down by administrative duties. With its innovative features, Lobbie not only enhances efficiency but also improves patient satisfaction by simplifying their interaction with the healthcare system.

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

We are excited to present a web-based platform specifically designed for streamlining patient appointment scheduling, which automatically sends confirmation and reminder notifications via text, email, or voice. With TrueTexttm, patients can easily reach out to the office through text messages instead of needing to make phone calls. Our comprehensive recall system ensures that every patient is accounted for and none are overlooked. Patients also enjoy the convenience of booking appointments at any time using our online scheduling tool. Elevate your practice with targeted promotions, efficient marketing plans, encouraging reviews, and active engagement on social media. Our dedicated customer success team will leverage their expertise to assist you in fully utilizing this powerful system. Every aspect is crafted with both you and your patients in mind, ensuring a seamless experience. There are absolutely no obligations, commitments, or hidden charges involved. We wholeheartedly believe that the best way to appreciate the benefits of Patient Communicator for your practice is to try it out for yourself. For an entire month, you'll have complimentary access to all system features, including unlimited training and support, at no cost. Discover the transformative impact today and take your practice to the next level!

Transform your patients' care experiences with a cutting-edge, intuitive solution that they will eagerly embrace. In today's world, patients expect their healthcare interactions to reflect the ease and convenience found in other aspects of their daily lives, seeking both accessibility and affordability in their care. By delivering a delightful and memorable experience, you can fulfill their desires for healthcare engagement on their own terms, utilizing features such as online scheduling, virtual consultations, flexible payment options, and loyalty rewards. We have long provided a robust patient portal designed for health systems, medical practices, and EHR vendors, and we have now taken this offering to new heights by integrating our award-winning patient engagement platform with a focus on consumer needs and enhanced functionalities. Witnessing its full potential firsthand is essential for true appreciation. Effective patient engagement acknowledges the unique preferences of each individual, recognizing that everyone has their own preferred methods of involvement in their healthcare journey. Your engagement portal acts as a digital entry point, inviting patients and ensuring they receive the tailored care they rightfully deserve. This elevated level of interaction not only enhances patient satisfaction but also cultivates enduring relationships, ultimately enriching their entire healthcare experience while fostering a sense of community among patients.

Improve the patient registration process by adopting Savance's electronic self check-in system, which operates in real-time and adheres to HIPAA regulations, resulting in quicker registration, shorter wait times, and enhanced patient satisfaction. By analyzing data regarding patient movement, healthcare facilities can identify and address delays, thus boosting overall operational efficiency and effectiveness. Additionally, incorporating HIPAA-compliant display boards in waiting areas enhances communication and maintains patient confidentiality. This strategy not only reduces wait times but also streamlines communication between departments, enabling healthcare teams to easily track the status of patients. Furthermore, the potential integration of optional RTLS technology can significantly refine these workflows, creating an even more integrated experience for both patients and healthcare professionals. Ultimately, these innovations can reshape the healthcare landscape into one that genuinely emphasizes patient care and satisfaction, fostering an environment where patients feel valued and attended to. Such enhancements promise to create a more efficient and responsive healthcare system.

Let's design a captivating and highly functional professional website specially crafted for your needs. Your platform will embrace cutting-edge technology while ensuring top-notch functionality. We can either improve your existing website or create a brand-new one tailored to your unique requirements. In addition, MedForward provides a range of services including search engine optimization, online advertising acquisition, and content creation and management, all aimed at maximizing your online visibility. Our dedicated team will leverage their expertise to promote the growth of your practice through a strategic online marketing approach. Since 2007, we have concentrated on delivering websites, digital marketing solutions, and secure online forms specifically for healthcare providers, earning the trust of countless physicians across the United States. Let us enhance your online patient experience and broaden your digital presence with HIPAA-compliant forms, website tools, email marketing campaigns, pay-per-click advertising, social media tactics, and comprehensive SEO services. Our unwavering commitment to excellence guarantees that you will receive tailored support throughout the entire process, ensuring your practice thrives in the digital landscape. With our help, you can confidently navigate the complexities of online marketing and focus on what truly matters—providing exceptional care to your patients.

Cut back administrative hours by 20% for your practice while instantly confirming patient insurance eligibility and improving the check-in experience with our advanced kiosks, tablets, and software solutions. Facilitate a smoother check-in process by allowing patients to register remotely at their convenience before their appointments. This streamlined registration makes the intake process more efficient and user-friendly. With our adaptable workflow, you can significantly speed up the check-in time to an average of just 3 minutes for new patients and under a minute for those returning. This improvement not only enhances patient processing but also positively affects successful payments and cash flow in your practice. Many medical facilities have reported increases in their point-of-sale collections ranging from 25% to 65%, demonstrating the effectiveness of our solutions. Clearwave effectively tackles the challenge of patient impatience by offering a digital front door that is always available, ensuring smooth scheduling, automated eligibility checks, efficient patient check-in, and financial transparency for all parties involved. This innovative strategy not only revolutionizes the patient experience but also contributes to higher satisfaction rates and overall improvements in practice efficiency. Additionally, embracing this technology positions your practice for future growth and success in an increasingly digital healthcare landscape.

Make sure to collect all essential information by using required fields, as patients can only submit their forms once every mandatory section has been completed, thereby avoiding any incomplete medical submissions. By integrating various documents into a single online form packet, you can now simplify the process, allowing patients to submit their medical history, treatment consent, and demographic details all in one comprehensive new patient intake form. Furthermore, you can collect electronic signatures from patients prior to their appointments, making it convenient for them to sign using their mobile devices, tablets, or computers. Designing HIPAA-compliant online forms is straightforward and requires no coding knowledge, ensuring that secure forms for patient intake are easy to create. All data submissions are encrypted both during transmission and while stored, and your service includes a business associate agreement for enhanced security. Patients will only need to enter their information a single time, as the system will automatically fill in their details across the medical forms online, efficiently populating protected health information into relevant fields and consent documents. With this streamlined system, patients will enjoy a smoother experience, and healthcare providers will benefit from a more organized and efficient intake process. Additionally, this approach fosters improved communication between patients and providers, ultimately leading to better care outcomes.

CheckinAsyst offers a digital solution that enables patients to view their medical records, make payments, and connect with one another. By enhancing the patient experience and streamlining processes, CheckinAsyst allows healthcare providers to dedicate more time to delivering quality care to their patients. This innovative platform ultimately fosters better communication and engagement within the healthcare community.