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Birdeye
Birdeye
Transform your brand's reputation and elevate customer experiences effortlessly.
Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
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Innsoft
Innsoft
Streamline hotel operations with user-friendly, efficient software solutions.
Innsoft specializes in providing hotel management software that is designed to be user-friendly, efficient, and cost-effective. Our customizable software for motels and hotels is designed to enhance the efficiency of hotel operations, particularly catering to small and medium-sized establishments with up to 350 rooms.
Our Check-Inn software, which operates on Windows, is both flexible and easy to navigate, earning the trust of numerous hotels nationwide. With top-notch support from our U.S.-based experts, we ensure that training and operational tasks are handled quickly and effectively.
Additionally, our Connect-Inn Channel Manager enables you to oversee over a hundred travel sites from one platform, ensuring that reservations are processed instantly into your hotel system. By incorporating the Connect-Inn booking button, you can also facilitate direct reservations through your hotel's website, enhancing convenience for your guests. This integration not only simplifies the booking process but also significantly boosts your hotel's online presence.
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BrandWide
Soffront Corporation
Empowering franchise growth through seamless management and support.
BrandWide serves as a comprehensive Franchise Management platform that brings together various tools you might already be utilizing. This platform enables you to connect seamlessly with all your franchisees while monitoring their performance, compliance, and engagement directly from your dashboard. In addition, BrandWide provides essential local marketing services, a customer relationship management system, and operational modules designed to enhance the profitability of your franchisees. With a variety of services available, including mobile and desktop access, an API for integration, and round-the-clock customer support, BrandWide is committed to supporting your franchise growth effectively. This multifaceted approach ensures that franchisees have the resources they need to thrive in a competitive market.
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SeoSamba's Marketing Operating System (MOS) is a cloud-based marketing solution tailored for both small enterprises and larger, multi-location businesses.
This comprehensive system encompasses a variety of effective tools designed to establish a robust and straightforward online presence.
Users can take advantage of numerous functionalities, including SEO tools, platforms for Google and Facebook reviews, email marketing capabilities, and social media marketing resources, all complemented by a mobile application, VoIP services, call tracking features, and text messaging tools.
Additionally, SeoSamba MOS integrates flawlessly with SeoToaster Ultimate CRM, enhancing user experience.
It also provides two mobile companion applications, one for social media and another for managing leads and CRM, allowing for business oversight on the go.
Moreover, solution providers have the option to private-label the SeoSamba MOS, offering tailored solutions to their clients.
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Hootsuite
Hootsuite
Streamline your social media strategy for business success!
Navigating the world of social media business can be chaotic and unpredictable. This is why numerous brands turn to Hootsuite for their tools and expertise to streamline the process. With Hootsuite, you can create outstanding social campaigns, provide exceptional social commerce experiences, and efficiently handle all customer interactions from a single platform.
The platform allows you to schedule posts seamlessly across various social media channels such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube, while enabling you to manage both organic and paid content in conjunction. Additionally, it simplifies the tracking of customer dialogues, enhances collaboration within your organization by breaking down barriers, and offers real-time insights from social media to inform crucial business choices—all from one user-friendly dashboard.
Furthermore, Hootsuite equips you with expert certifications, training, and coaching tailored to social marketing, social listening, customer service, and social commerce, ensuring you maximize your social media potential. By leveraging Hootsuite, you can elevate your social media strategy and achieve greater business success.
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ReviewInc
ReviewInc
Empowering businesses to master their online reputation effortlessly.
ReviewInc stands out as a frontrunner in the realm of Business Reputation Management Services. Its expanding clientele features prominent global chains, automotive dealers, healthcare providers, travel and leisure businesses, property management firms, retail outlets, dining establishments, legal practitioners, country club proprietors, and a variety of others. Committed to raising awareness among business owners, ReviewInc emphasizes the critical nature of customer feedback and the significance of overseeing one’s online reputation effectively. By providing essential resources and insights, the company empowers businesses to navigate the digital landscape with confidence.
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Sprout Social
Sprout Social
Empower your brand with authentic connections and insights.
Cultivate and strengthen meaningful relationships on social media by effectively engaging with your audience and measuring results through a comprehensive platform tailored for connection-building. Sprout Social excels in crucial areas such as user experience, customer support, satisfaction ratings, return on investment, and ease of adoption. Discover the most thorough and integrated approach to social media management designed for growth and scalability. Analyze trends and actionable insights derived from social interactions to refine your marketing and branding efforts. Work collaboratively as a team to plan, organize, schedule, and distribute content effortlessly across multiple social platforms. Improve your social monitoring capabilities and enhance responsiveness with a centralized inbox that keeps all interactions in one place. Utilize detailed social analytics and dashboards to support informed strategic planning throughout your organization. Authentic connections between real people and genuine brands foster relationships that truly matter. Users consistently highlight their motivations for choosing Sprout's cutting-edge social media management tools and services, and the platform's dedication to excellence is evident through the success stories shared by its diverse clientele. Furthermore, this commitment to client success positions Sprout Social as a leader in the industry, making it an invaluable asset for businesses looking to thrive online.
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Podium
Podium
Empower your business with seamless customer engagement tools!
All the essential tools for local businesses to succeed are available in one place. Engage with customers through text messaging, increase your reviews, handle payments, launch text marketing campaigns, and streamline your communications—all from a single platform. This all-in-one solution simplifies the process, allowing businesses to focus on growth and customer satisfaction.
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SocialPilot
SocialPilot
Automate your marketing, enhance reputation, grow your business!
A social media scheduling and analytics platform tailored for small businesses, social media experts, and digital agencies, SocialPilot empowers users to automate their marketing strategies. With an extensive array of features categorized in each plan, SocialPilot aims to simplify the management of social media marketing efforts.
Additionally, SocialPilot Reviews is a robust tool designed to help businesses enhance their online reputation management. It enables users to consolidate customer feedback from various platforms, making review management more efficient. The tool supports bulk email and SMS capabilities for streamlined review requests, enhancing engagement. Teams can track, analyze, and respond to reviews in real-time, which fosters better communication with customers. Furthermore, SocialPilot Reviews integrates smoothly with CRM systems, facilitating improved customer interaction, elevating brand perception, and ultimately driving business growth. By leveraging these functionalities, businesses can cultivate a more positive online presence.
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Avochato
Avochato
Streamline customer engagement with seamless messaging and integrations.
Avochato is an easy-to-use text messaging platform tailored for support and sales teams. This software provides companies with an effective means to engage with their customers, resulting in increased response rates and improved conversion rates. Features include a chat widget, real-time messaging, broadcasting capabilities, automated surveys, and customizable APIs. Additionally, users can monitor customer interactions and track engagement levels. Avochato also seamlessly connects with popular business applications like Slack, Office 365, and Salesforce, enhancing team collaboration and productivity. By leveraging these integrations, businesses can streamline their communication processes and better serve their clients.
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Thryv
Thryv
Streamline your business operations, enhance customer satisfaction effortlessly.
Thryv is a comprehensive platform designed for small businesses, enhancing the client experience by simplifying job applications, management, and payment processes. With this innovative software, tasks are automated, ensuring that customers remain central to operations while maintaining security. ThryvPay stands out as a valuable tool that allows service-oriented businesses to accept and manage credit card and ACH payments, potentially saving thousands in transaction fees. Among its impressive features are next-day funding, automatic recurring billing, client-side convenience fees, integration with QuickBooks, and the ability to schedule payments automatically. Thryv is accessible across various devices, including tablets, desktops, and mobile apps, ensuring seamless business management and outstanding customer support. Additionally, it integrates effortlessly with existing digital tools, further optimizing the management of small businesses and enhancing overall efficiency. This powerful platform not only simplifies operations but also empowers business owners to focus on growth and customer satisfaction.
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Loyalty Reward Stamp
Loyalty Reward Stamp
Boost loyalty and engagement with innovative mobile solutions!
Our services include a Loyalty Reward Programme, a Loyalty App, and Mobile Loyalty solutions. You have the opportunity to convert your traditional paper punch cards into a convenient mobile application. Additionally, we provide tablet loyalty programs that are both user-friendly and visually appealing for your counter space. With mobile deals, businesses can effectively retain existing customers while also enticing new ones. Furthermore, customers can earn rewards for promoting your business's information and offers through their social media channels, enhancing your brand's visibility. This multifaceted approach not only boosts customer engagement but also strengthens your overall marketing strategy.
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SpotOn
SpotOn
Streamlined solutions for modern restaurants, hassle-free management awaits!
SpotOn Restaurant stands out as a highly integrated and all-encompassing solution in the market. It provides an array of services, including a cloud-based POS system, commission-free online ordering, reservation management, and labor management software, catering to the needs of contemporary restaurant owners. Unlike many larger POS providers, it eliminates common frustrations such as lengthy contracts, unexpected fees and price increases, and a lack of personalized support. This makes it an appealing choice for those seeking a hassle-free experience in managing their restaurant operations effectively.
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Chekkit
Chekkit
Boost visibility and client engagement with seamless interactions!
You can achieve outstanding reviews, become the preferred option, and attract more clients all from a single platform. In the 2020s, reviews have emerged as the most effective form of referrals. Websites showcasing numerous positive endorsements serve as a reliable source for potential customers to build trust in your services. It's essential to gather these reviews. Prospective clients can conveniently reach out to you through a text message on your site or any online platform, enhancing your lead generation potential. By promptly addressing their inquiries, arranging appointments, sharing product images, and maintaining regular communication, you can significantly boost customer satisfaction. Additionally, you have the option to request payments through text messaging. This seamless interaction starts with a web chat and culminates in a successful payment transaction.
1. Your stellar reviews will enhance your visibility.
2. Contacting us via Webchat is a breeze.
3. Maintain an ongoing dialogue with your customer throughout the sales process.
4. New customers bring fantastic reviews.
5. Don’t miss out on the opportunity to engage effectively with your clients.
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OpenTable
OpenTable
Revitalize your restaurant and connect with diners effortlessly.
Everything you require to resume operations and reconnect with your patrons is available now. The restaurant industry's future faces significant challenges, making it crucial for us to unite as a community. OpenTable is here to assist you in revitalizing your establishment, offering services that range from takeout orders to unique dining experiences. It stands out as the premier platform for promoting your restaurant and increasing your visibility. With OpenTable’s solutions, you can effectively manage and expand your business. You have the option to order online for takeout, along with access to robust marketing tools and unforgettable experiences. Our extensive network of millions of users can enhance your revenue potential. You'll find all the necessary tools and integrations to optimize your operations, including reservations, waitlists, shift planning, and actionable insights. Building meaningful connections with every guest is essential in the hospitality industry, no matter how they choose to dine. Additionally, leveraging technology can further enhance the guest experience, ensuring that each interaction is memorable and personal.
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Demandforce
Demandforce
Strengthen patient connections and ensure future practice success.
Foster strong relationships with your patients and prepare your practice for the future ahead. As the COVID-19 pandemic continues, effective and transparent communication with your clients becomes increasingly vital. Demandforce provides a thorough solution along with cutting-edge tools tailored for the challenges posed by COVID-19 to help you maintain engagement. The Demandforce mobile application allows you to manage your business conveniently from any location, offering easy access to important information. You can download the app at no cost from both the App Store and Google Play. With Demandforce Telemedicine, you can improve patient access, speed up care delivery, and enhance your revenue through features such as HIPAA-compliant video conferencing, secure messaging, online billing, and more. Our ready-to-use email templates for COVID-19 make it easier to keep in touch with clients and patients during these unprecedented times. You have the option to use our existing templates or personalize your own to effectively relay crucial updates to your client base, ensuring they feel informed and supported along the way. By embracing these tools, you will not only strengthen your connections but also position your practice for long-term success.
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SoTellUs
SoTellUs
Transform customer feedback into powerful testimonials effortlessly.
Our groundbreaking review platform provides immediate access to thousands of written, audio, and video testimonials. In today's market, where your business's success relies heavily on feedback, it is crucial to differentiate yourself among numerous competitors claiming superiority. SoTellUs not only facilitates the collection of reviews across various platforms like Google, Facebook, and Yelp, but it also stands out as the sole video review system globally. Utilizing our patent-pending technology, customers can create impactful video reviews that are shared instantly with a broad audience. Our unique app streamlines the process of gathering audio, written, and video feedback from customers at the peak of their satisfaction with your services. Clients appreciate the simplicity and speed of leaving a review, which enhances their overall experience. Additionally, our system is equipped to reach clients worldwide through text and messaging, ensuring that no customer is left out, regardless of their location. This comprehensive approach maximizes your business's visibility and credibility in a crowded marketplace.
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Elevatie
Elevatie
Transform reviews into opportunities for growth and trust.
It is widely recognized that dissatisfied customers are more inclined to post reviews compared to their satisfied counterparts. However, negative feedback can be managed effectively. The founder and CEO of Elevatie developed this innovative software to enhance his father's online presence. Remarkably, within just four months, his average star rating improved from 2.2 to 3.9, while the search engine traffic surged by 217%. Customers serve as the most reliable representation of your business in the digital realm. We offer a solution to establish a "review funnel," which essentially allows customers to select their preferred platform for leaving feedback and decide if they want to provide one or multiple reviews. Neglecting to address negative reviews can significantly tarnish your business's image. Engaging with all customer feedback, whether positive or negative, demonstrates a commitment to quality service and can ultimately foster trust and loyalty among your clientele.
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Angi
Angi
Transform your business with tailored tools for growth!
Utilize your Angi profile in conjunction with our tailored tools to establish a strong online presence for your enterprise. Motivate your clients to provide reviews and feedback, which will bolster your business's reputation. We streamline the process of formulating and dispatching job quotes to prospective customers. Make the most of the Angi Ads Lead Board to track quote requests and completed transactions from start to finish. With the analytical tools we provide, assess how well Angi Ads perform for your business, gaining valuable insights into customer behavior in the process. Furthermore, configure PUSH or SMS notifications on your smartphone to receive immediate alerts whenever a new lead comes in. By making the most of these available resources, you can greatly enhance customer interaction and drive substantial growth for your business. Additionally, consistently engaging with your audience will help build long-term relationships and foster loyalty.
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Emitrr
Emitrr
Transform customer interactions, boost conversions, and enhance satisfaction!
Emitrr serves as an intelligent, human-like receptionist designed specifically for small businesses, allowing owners to concentrate on expanding their operations without the concern of missing important customer calls. By efficiently managing customer inquiries such as appointment bookings, providing quotes, and addressing frequently asked questions, Emitrr enhances customer interactions. It seamlessly integrates with your EHR/CRM systems to deliver real-time conversion metrics, minimize screen pop-ups, and offer additional benefits. With its web chat feature, Emitrr facilitates ongoing customer conversations via text, ensuring that patients do not have to wait for web responses. While small businesses invest significantly in website development, advertising, SEO, and various marketing efforts to attract visitors, statistics show that over 25% of these potential customers fail to convert. Furthermore, customers are not limited to waiting for live chats on the internet, as Emitrr empowers businesses to convert visitors even if they navigate away from the webpage. This innovative approach not only maximizes conversion rates but also enhances overall customer satisfaction by providing timely responses and support.
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Brand24
Brand24
Empower your brand, monitor reputation, and drive success!
Brand24 is a cutting-edge social listening tool that empowers users to oversee their online reputation, avert potential PR disasters, and assess the effectiveness of social media campaigns to achieve remarkable marketing success. Its user-friendly platform not only enhances brand visibility but also enriches the overall experience for customers, making it an essential resource for businesses aiming to thrive in the digital landscape.
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OODA Pro
OODA Pro
Revolutionize your marketing with streamlined solutions for growth!
Introducing OODA Pro, a revolutionary all-inclusive marketing solution tailored to provide you with the critical tools, support, and resources necessary for your business's growth. OODA Pro allows you to simplify your operations by consolidating all your needs into a single platform, eliminating the complexity and expenses of managing multiple accounts. Boost your business's effectiveness with integrated texting features that facilitate quicker communication directly within the platform. Whether you’re using a desktop or our user-friendly mobile app, OODA Pro ensures that you remain connected effortlessly. While having an online presence is crucial, developing a personalized funnel page that aligns with your specific product or service can significantly enhance conversion rates and increase profits. Our easy-to-use funnel builder enables you to seamlessly accept payments, manage appointments, and handle various tasks, thereby optimizing your business workflow for maximum productivity. By adopting OODA Pro, you are not just investing in a marketing tool; you are stepping into the future of marketing, ready to see your business flourish like never before. Experience the transformation and unleash your business potential with OODA Pro today.
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RepuSure
Reputation.ca
Safeguard your reputation, enhance trust, empower your brand.
RepuSure® offers programs that enhance the value of benefits for both employees and employers, fostering stronger connections with clients and staff alike. Every five minutes, an individual's reputation suffers due to negative feedback on platforms like blogs, social media, or traditional media outlets. With RepuSure®'s online reputation management services, your customers receive vital protection. This customized service features proactive education available through our online portal, engaging videos, and continuous online learning options, along with 24/7 chat support, comprehensive reputation monitoring software, and expert crisis management for unforeseen challenges. Our innovative techniques allow us to effectively eliminate specific content from designated websites. If feasible, we aim to erase the content from the site and subsequently ensure its removal from Google within a few business days, thus safeguarding your reputation effectively. By investing in RepuSure®, you not only protect your brand but also enhance overall trust and loyalty among your clientele.
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RepuGen
RepuGen
Elevate your healthcare reputation and attract new patients!
RepuGen is a comprehensive software solution designed specifically for managing reputation and reviews in the medical field, catering to doctors, hospitals, medical practices, larger healthcare organizations, and dental offices. A negative reputation can lead to significant financial losses, as statistics show that 75% of patients are unlikely to choose a healthcare provider with a rating lower than 4 stars. To gather insights on patient satisfaction right after their visits, RepuGen facilitates a survey process, encouraging patients to share their feedback on review platforms. This approach enables healthcare providers to gain a deeper understanding of patient experiences, enhance service recovery efforts, and simultaneously strengthen their online reputation. Given the increasing reliance on the internet for healthcare decisions, maintaining a positive online presence has become crucial for attracting new patients to dental and medical practices. Furthermore, it is essential to recognize that dissatisfied patients often voice their grievances loudly, potentially casting a shadow over your healthcare practice's image. By leveraging RepuGen's features, healthcare providers can proactively manage feedback and foster a more favorable perception in the community.
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Howazit
Howazit
Elevate customer satisfaction through tailored insights and strategies.
Evaluate customer experience metrics like NPS, CSAT, and CES, then implement informed strategies based on the feedback gathered to enhance both customer satisfaction and overall business outcomes.
Strive to find an equilibrium between delivering an exceptional user experience and gathering pertinent data by soliciting insights from customers.
Throughout the complete customer journey, the Howazit business logic engine facilitates sophisticated customization options that cater to individual preferences.
This approach not only personalizes interactions but also ensures that businesses can adapt to the evolving needs of their clients.