List of the Top 25 Reputation Management Software for X (Twitter) in 2025

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Brandwatch stands out as a premier solution for Social Media Management and Consumer Intelligence, assisting more than 5,000 of the globe's most respected companies in swiftly connecting with and understanding their customers in the fast-paced social landscape. The platform is recognized for its cohesive approach to social media management, enabling users to discover, attract, and engage with customers while seamlessly integrating social data with existing knowledge across various departments and channels. Users will appreciate the intuitive interface, supported by a commitment to exceptional customer service. Additionally, its Consumer Intelligence feature utilizes AI-enhanced data sourced from over 100 million social and online platforms, empowering data-driven organizations to gain deeper insights into consumer sentiments regarding their brands, products, and prevailing industry trends. By leveraging these capabilities, businesses can make informed decisions that resonate with their audience.

Navigating the world of social media business can be chaotic and unpredictable. This is why numerous brands turn to Hootsuite for their tools and expertise to streamline the process. With Hootsuite, you can create outstanding social campaigns, provide exceptional social commerce experiences, and efficiently handle all customer interactions from a single platform. The platform allows you to schedule posts seamlessly across various social media channels such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube, while enabling you to manage both organic and paid content in conjunction. Additionally, it simplifies the tracking of customer dialogues, enhances collaboration within your organization by breaking down barriers, and offers real-time insights from social media to inform crucial business choices—all from one user-friendly dashboard. Furthermore, Hootsuite equips you with expert certifications, training, and coaching tailored to social marketing, social listening, customer service, and social commerce, ensuring you maximize your social media potential. By leveraging Hootsuite, you can elevate your social media strategy and achieve greater business success.

Rannkly is an advanced software solution powered by AI that streamlines the management and enhancement of a business's online reputation and social media presence from a centralized dashboard. It enables users to track, engage, and generate ratings and reviews, which ultimately aids in brand development. By utilizing efficient technology, it automates the process of responding to customer inquiries. Additionally, users can effortlessly schedule and publish social media posts across various platforms with just one click. One of its standout features is the all-inclusive QR Code, which fosters interaction between customers and organizations through enhanced technological tools. This allows customers to conveniently explore the organization’s services while enabling businesses to effectively gather and organize customer data. Customers can access menus, promotional offers, and coupons easily. Furthermore, organizations can maintain their customer database with a simple scan on WhatsApp, accept payments via QR codes, and foster greater public engagement, all contributing to a more connected and efficient business environment. With these capabilities, Rannkly not only simplifies processes but also enhances customer experience and satisfaction.

Cultivate and strengthen meaningful relationships on social media by effectively engaging with your audience and measuring results through a comprehensive platform tailored for connection-building. Sprout Social excels in crucial areas such as user experience, customer support, satisfaction ratings, return on investment, and ease of adoption. Discover the most thorough and integrated approach to social media management designed for growth and scalability. Analyze trends and actionable insights derived from social interactions to refine your marketing and branding efforts. Work collaboratively as a team to plan, organize, schedule, and distribute content effortlessly across multiple social platforms. Improve your social monitoring capabilities and enhance responsiveness with a centralized inbox that keeps all interactions in one place. Utilize detailed social analytics and dashboards to support informed strategic planning throughout your organization. Authentic connections between real people and genuine brands foster relationships that truly matter. Users consistently highlight their motivations for choosing Sprout's cutting-edge social media management tools and services, and the platform's dedication to excellence is evident through the success stories shared by its diverse clientele. Furthermore, this commitment to client success positions Sprout Social as a leader in the industry, making it an invaluable asset for businesses looking to thrive online.

A social media scheduling and analytics platform tailored for small businesses, social media experts, and digital agencies, SocialPilot empowers users to automate their marketing strategies. With an extensive array of features categorized in each plan, SocialPilot aims to simplify the management of social media marketing efforts. Additionally, SocialPilot Reviews is a robust tool designed to help businesses enhance their online reputation management. It enables users to consolidate customer feedback from various platforms, making review management more efficient. The tool supports bulk email and SMS capabilities for streamlined review requests, enhancing engagement. Teams can track, analyze, and respond to reviews in real-time, which fosters better communication with customers. Furthermore, SocialPilot Reviews integrates smoothly with CRM systems, facilitating improved customer interaction, elevating brand perception, and ultimately driving business growth. By leveraging these functionalities, businesses can cultivate a more positive online presence.

Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.

Thryv is a comprehensive platform designed for small businesses, enhancing the client experience by simplifying job applications, management, and payment processes. With this innovative software, tasks are automated, ensuring that customers remain central to operations while maintaining security. ThryvPay stands out as a valuable tool that allows service-oriented businesses to accept and manage credit card and ACH payments, potentially saving thousands in transaction fees. Among its impressive features are next-day funding, automatic recurring billing, client-side convenience fees, integration with QuickBooks, and the ability to schedule payments automatically. Thryv is accessible across various devices, including tablets, desktops, and mobile apps, ensuring seamless business management and outstanding customer support. Additionally, it integrates effortlessly with existing digital tools, further optimizing the management of small businesses and enhancing overall efficiency. This powerful platform not only simplifies operations but also empowers business owners to focus on growth and customer satisfaction.

TrustAnalytica provides an outstanding online interaction platform that aids businesses in expanding their reach and visibility on the internet. This robust toolkit equips companies with the necessary resources to enhance customer experiences and foster loyalty through cutting-edge technology. Businesses of all sizes utilize TrustAnalytica for various purposes, including internet marketing, managing reservations, engaging with potential clients, and conducting research surveys. Additionally, TrustAnalytica enables users to cultivate a positive online reputation by facilitating the automatic generation of customer reviews. Through its efficient reputation-management system, consumers receive a text message along with a link, allowing them to submit their feedback in mere seconds. Rather than waiting passively for reviews to accumulate, take proactive steps to secure valuable customer insights and enhance your online standing. Embracing TrustAnalytica can significantly transform how businesses interact with their audience and manage their reputation in the digital landscape.

Rize is a comprehensive service designed to help you garner positive reviews and draw in more customers effortlessly. It offers tailored review response writing services that enable businesses to conserve valuable time and resources. With Rize, you can effortlessly request feedback from customers through various channels like email, text messages, or even in-store kiosks. Additionally, you have the option to print out "review us" cards to further encourage customer engagement. This tool integrates flawlessly with all major review platforms, concentrating on the sites that matter most to your specific business and industry. In today's digital landscape, online reviews play a pivotal role in shaping your business's online reputation, whether the feedback is favorable or unfavorable. Rize Review's service empowers you to demonstrate to search engines and potential customers your dedication to customer satisfaction, all managed by experienced professionals specializing in online reputation management. When the process is streamlined and user-friendly, customers are more likely to place their trust in your brand. Are you ready to take the lead in your sector? Sign up today for a risk-free trial to take charge of your online reputation and watch your business thrive. Embrace the opportunity for growth and positive transformation.

iReview Reputation Management is a cutting-edge tool designed to shape and steer your online presence. By employing sophisticated sentiment analysis and continuous tracking, iReview enables you to improve and oversee your digital reputation effectively. Every interaction on the internet adds a layer to your brand's distinct narrative. iReview meticulously evaluates user-generated content and transforms it into valuable insights that can be acted upon. By consolidating reviews, comments, and mentions, it crafts a unified story, allowing you to take complete control of your online image. Utilize iReview's personalized strategies to identify potential public relations challenges, seize opportunities for brand enhancement, and build authentic relationships with your audience through timely alerts. The intuitive dashboard showcases sentiment patterns and reveals deeper trends, granting you an edge over competitors. Use public perception to sharpen your tactics, develop compelling messages, and innovate with accuracy. With iReview, you enter a space where your reputation can flourish, all tailored by your own efforts, ensuring that your digital identity reflects your true values and goals.

Streamlining the process of managing your reputation involves collecting genuine customer feedback and showcasing it prominently on your website. Repuso meticulously monitors reviews across all your social media channels, ensuring that you are always aware of your clients' opinions. Moreover, our customizable widgets allow you to easily gather and display reviews of your choice directly from our user-friendly dashboard. You will also receive real-time notifications through our app to keep you informed. By enhancing your website’s conversion rates with selected reviews in a floating widget or featured on key pages, you can create a more engaging experience for visitors. Utilizing Repuso to highlight authentic testimonials from satisfied customers will not only boost your site's performance but also foster greater trust and engagement among potential clients, ultimately driving more conversions. This approach not only elevates your online presence but also establishes a strong foundation for lasting customer relationships.

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

Our groundbreaking review platform provides immediate access to thousands of written, audio, and video testimonials. In today's market, where your business's success relies heavily on feedback, it is crucial to differentiate yourself among numerous competitors claiming superiority. SoTellUs not only facilitates the collection of reviews across various platforms like Google, Facebook, and Yelp, but it also stands out as the sole video review system globally. Utilizing our patent-pending technology, customers can create impactful video reviews that are shared instantly with a broad audience. Our unique app streamlines the process of gathering audio, written, and video feedback from customers at the peak of their satisfaction with your services. Clients appreciate the simplicity and speed of leaving a review, which enhances their overall experience. Additionally, our system is equipped to reach clients worldwide through text and messaging, ensuring that no customer is left out, regardless of their location. This comprehensive approach maximizes your business's visibility and credibility in a crowded marketplace.

Brand24 is a cutting-edge social listening tool that empowers users to oversee their online reputation, avert potential PR disasters, and assess the effectiveness of social media campaigns to achieve remarkable marketing success. Its user-friendly platform not only enhances brand visibility but also enriches the overall experience for customers, making it an essential resource for businesses aiming to thrive in the digital landscape.

This platform serves as the sole hub for overseeing all your listings and managing reviews efficiently. In addition to acquiring fresh reviews, you can share updates across your social media platforms, enhance your search rankings, establish social proof, engage with influencers, and track your performance while benchmarking against competitors. By optimizing your listings, you can boost both search performance and conversion rates effectively. Ensure that your listing is compelling across all online platforms where potential customers seek out businesses similar to yours. You have the capability to manage and respond to reviews across hundreds of review websites, allowing you to automate the collection of five-star feedback from your most satisfied customers. Engage with your audience on popular social media channels like Facebook, Instagram, Twitter, and LinkedIn. It's crucial to keep an eye on your business's ranking in search results and maps for key terms that matter most. Every insight you need regarding your online business performance is conveniently accessible in one centralized location. Additionally, by comparing your performance with that of your competitors, you can gain valuable insights into your standing in the market. This comprehensive approach allows for strategic decision-making that can drive your business growth.

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Bid farewell to the pursuit of approval through compliments with automated customer testimonials. In a mere 10 minutes, you can implement a system that streamlines the acquisition of high-quality testimonials, a crucial component for any business. Historically, this task has required laborious communication and extensive coordination. Endorsal revolutionizes this process by fully automating the workflow, enabling companies to conserve both time and resources. By improving your conversion rates, nurturing customer loyalty, and strengthening your brand's image, this service offers substantial advantages. You can choose the specific information you want to collect from your clients and tailor the form to fit your brand’s style. Once set up, you can easily dispatch automated review requests via email and SMS. With an array of stylish, responsive templates for customization, or the opportunity to design your own using our REST API, incorporating testimonials can be done swiftly, even without technical expertise. Furthermore, customers have the ease of sharing their feedback on widely-used review platforms like Google My Business, Facebook Pages, and Yelp, further boosting your online visibility. This efficient method not only simplifies the testimonial collection process but also encourages a greater number of customers to share their positive experiences. Ultimately, this enhanced engagement can lead to a more robust community around your brand.

Wonderflow stands out as a top provider of Generative AI focused on Voice of the Customer (VoC) insights. Our advanced AI-driven consumer intelligence software enables large enterprises to efficiently harness the complete value of their customer feedback, consolidating everything into a single platform. Esteemed global leaders and Fortune 500 organizations, including Haier, Philips, Purina, Lavazza, and Shiseido, rely on our solution to enhance customer experiences and foster intelligent innovation. By leveraging our platform, companies can not only respond to customer needs but also anticipate future trends.

"Utilizing Merchynt is akin to having an adept local SEO specialist as part of your team, yet at a remarkably reduced cost!" Merchynt empowers countless small local enterprises to enhance their online visibility and attract more local customers by fine-tuning their business profiles on prominent search platforms such as Google, Facebook, Siri, Yelp, TripAdvisor, Waze, Apple Maps, and over 40 others. This platform caters specifically to small businesses that often view traditional advertising as prohibitively expensive or ineffective. Unlike standard website SEO, Merchynt’s approach is designed to deliver results more swiftly and at a significantly lower price point. With thousands of small businesses benefiting from its services, Merchynt boasts an Excellent rating on Trustpilot. You can kickstart your journey with their complimentary trial today! Subscription plans commence at only $55 per month, and within a single business day of enrollment, a local marketing expert from Merchynt will collaborate with you to enhance your local visibility. Given that 87% of consumers choose local businesses based on reviews, Merchynt also equips you with essential tools to garner more 5-star reviews on Google and Yelp, which will elevate your business profile's ranking and convert more visitors into customers. By sending out the Merchynt Review Request Tool via email or text to your customers, you'll soon witness a surge in positive reviews and a remarkable boost in your sales. Moreover, the streamlined process ensures that every aspect of your local marketing is optimized efficiently, positioning your business for sustained growth.

Grade.us is an online platform designed for managing reputation that caters to SEOs, digital marketing agencies, and various brands. Among its key features are monitoring reviews, generating new ones, and promoting online feedback. Users can gather customer reviews through email drip campaigns and an array of tools, receiving notifications for new reviews across Google, Facebook, and over 100 specialized review platforms. Additionally, the platform provides a WordPress plugin and a floating carousel widget to display top reviews on your website, alongside the ability to automatically share these outstanding reviews on social media. Furthermore, Grade.us equips agencies with a comprehensive suite of tools for resellers, allowing for white-labeling of services, lead generation, and an expansion of their reputation management offerings. With these capabilities, businesses can enhance their online presence and engage more effectively with their customers.

Streamlining the process of gathering and showcasing product and company reviews across your website and social media can significantly boost your sales figures. All essential marketing resources, including customer testimonials, product reviews, visual promotional tools, and discount codes, are conveniently available in one place. By incorporating genuine photos and videos from your customers, you can bring your website to life, creating a more engaging experience for visitors. Offering coupons is another effective strategy to promote repeat purchases and foster customer loyalty. Enhance your review collection efforts by utilizing SMS messaging to connect with your customers directly. By featuring customer testimonials prominently on your website and social media, you can establish trust and encourage potential buyers. Utilizing on-site displays or social media content to highlight reviews throughout the customer journey can effectively enhance the buying experience. Additionally, sharing your star ratings on search engine results pages, like Google, along with user-generated content across social media, can further amplify your reach. Leveraging content created by your customers is a powerful way to stimulate new sales through your various marketing channels; thus, it is vital to prioritize this strategy for growth. With these approaches, you can create a more interactive and trustworthy online presence that resonates with your audience.

An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.

Elevate your market analysis capabilities with Auris, an innovative platform powered by AI that provides valuable consumer insights. By employing state-of-the-art deep learning methodologies, Auris analyzes real-time streaming data to reveal essential insights with an unmatched sample size and at a significantly lower cost. The platform effectively utilizes alternative data sources, tapping into a vast array of consumer discussions, feedback, and reviews that are readily accessible. Nonetheless, this unstructured data needs careful processing to filter out irrelevant information and enhance various characteristics, and Auris is particularly adept at this task. As a result, you receive actionable insights quickly and in a format tailored to your specific requirements. Rely on Auris to bolster not only your marketing strategy but also its execution, focusing on all aspects that are crucial to your success: your brand identity, product offerings, and key focal points. This broad scope of data collection includes insights from social media platforms, review sites, news articles, influential blogs, and even your competition! By harnessing the power of Artificial Intelligence and Neuro-Linguistic Programming, you can convert this raw information into structured, significant data that informs your decisions and strategies. With Auris, you're not merely collecting data; you're transforming it into a dynamic asset for growth and innovation, ensuring your business stays ahead of the curve. Embrace the future of market research with Auris as your guide.

Boost your collection of top-rated reviews and watch your sales increase dramatically. Our top-notch, all-in-one reputation management solution is specifically crafted to efficiently monitor, manage, and enhance your online reviews. With just a few clicks, you can encourage your clients to share their experiences with your business. Before any reviews are published, you can assess customer sentiment to guarantee high-quality feedback. By gathering a wealth of 5-star ratings, you can greatly enhance your revenue. In addition, you can effortlessly share your 4 or 5-star reviews on well-known social media platforms like Facebook and Twitter, making sure your online image is enriched with positive feedback. Simply link your social media accounts, set your posting preferences, and allow our software to manage everything seamlessly! This empowers you to concentrate on what truly matters: expanding your business and providing excellent service to your customers. Additionally, the simplicity of our tool means you can save time while still enjoying effective reputation management.