List of the Top 25 Review Management Software for X (Twitter) in 2025

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Rannkly is an advanced software solution powered by AI that streamlines the management and enhancement of a business's online reputation and social media presence from a centralized dashboard. It enables users to track, engage, and generate ratings and reviews, which ultimately aids in brand development. By utilizing efficient technology, it automates the process of responding to customer inquiries. Additionally, users can effortlessly schedule and publish social media posts across various platforms with just one click. One of its standout features is the all-inclusive QR Code, which fosters interaction between customers and organizations through enhanced technological tools. This allows customers to conveniently explore the organization’s services while enabling businesses to effectively gather and organize customer data. Customers can access menus, promotional offers, and coupons easily. Furthermore, organizations can maintain their customer database with a simple scan on WhatsApp, accept payments via QR codes, and foster greater public engagement, all contributing to a more connected and efficient business environment. With these capabilities, Rannkly not only simplifies processes but also enhances customer experience and satisfaction.

A social media scheduling and analytics platform tailored for small businesses, social media experts, and digital agencies, SocialPilot empowers users to automate their marketing strategies. With an extensive array of features categorized in each plan, SocialPilot aims to simplify the management of social media marketing efforts. Additionally, SocialPilot Reviews is a robust tool designed to help businesses enhance their online reputation management. It enables users to consolidate customer feedback from various platforms, making review management more efficient. The tool supports bulk email and SMS capabilities for streamlined review requests, enhancing engagement. Teams can track, analyze, and respond to reviews in real-time, which fosters better communication with customers. Furthermore, SocialPilot Reviews integrates smoothly with CRM systems, facilitating improved customer interaction, elevating brand perception, and ultimately driving business growth. By leveraging these functionalities, businesses can cultivate a more positive online presence.

Strengthen your brand's credibility by proactively showcasing it. Trustpilot reviews foster a closer connection with your customers and propel your business expansion. Built on the ideals of honesty and transparency, Trustpilot has emerged as the go-to platform for consumer feedback. With over 400,000 businesses assessed and 1.1 trillion ratings and reviews displayed on Google annually, organizations utilize Trustpilot to enhance their credibility and bolster their reputations. To attract favorable reviews, simplify the process for customers to provide their insights. Take advantage of your customers' eagerness to share their experiences in order to increase your brand's visibility. Elevate conversion rates by tapping into the collective feedback of your customers. Highlight your most positive reviews across all channels where prospective customers are looking. Transform customer insights into greater influence and higher sales figures. Trustpilot distinguishes itself as the premier review platform globally. Each authentic review not only contributes to the improvement of experiences for consumers and businesses but also cultivates a community built on trust and satisfaction, ultimately leading to a more engaged customer base. By leveraging the power of these reviews, businesses can create a cycle of positive reinforcement that encourages further customer interaction and loyalty.

Sitejabber, an AI-driven platform, serves as a hub for reviews, where countless consumers and businesses connect globally. We empower users to make informed buying choices by enabling them to share their experiences regarding various brands and products. Companies leverage our Jabio platform to enhance their outreach, build their brand reputation, and boost their revenue through the effective gathering and sharing of reviews across diverse websites and channels. This fosters online transparency, fostering relationships grounded in trust and reliability. Jabio functions as an AI-enhanced tool that gathers, tracks, and disseminates reviews across numerous platforms. The potential for business success is limitless, and Jabio's platform is designed to propel your growth while equipping you with essential tools and strategies. Expect to see improvements in your reviews and reputation management, regardless of whether you operate a small start-up or a large corporation. Each review contributes to shaping a more informed marketplace, ultimately benefiting both consumers and businesses alike.

Rize is a comprehensive service designed to help you garner positive reviews and draw in more customers effortlessly. It offers tailored review response writing services that enable businesses to conserve valuable time and resources. With Rize, you can effortlessly request feedback from customers through various channels like email, text messages, or even in-store kiosks. Additionally, you have the option to print out "review us" cards to further encourage customer engagement. This tool integrates flawlessly with all major review platforms, concentrating on the sites that matter most to your specific business and industry. In today's digital landscape, online reviews play a pivotal role in shaping your business's online reputation, whether the feedback is favorable or unfavorable. Rize Review's service empowers you to demonstrate to search engines and potential customers your dedication to customer satisfaction, all managed by experienced professionals specializing in online reputation management. When the process is streamlined and user-friendly, customers are more likely to place their trust in your brand. Are you ready to take the lead in your sector? Sign up today for a risk-free trial to take charge of your online reputation and watch your business thrive. Embrace the opportunity for growth and positive transformation.

iReview Reputation Management is a cutting-edge tool designed to shape and steer your online presence. By employing sophisticated sentiment analysis and continuous tracking, iReview enables you to improve and oversee your digital reputation effectively. Every interaction on the internet adds a layer to your brand's distinct narrative. iReview meticulously evaluates user-generated content and transforms it into valuable insights that can be acted upon. By consolidating reviews, comments, and mentions, it crafts a unified story, allowing you to take complete control of your online image. Utilize iReview's personalized strategies to identify potential public relations challenges, seize opportunities for brand enhancement, and build authentic relationships with your audience through timely alerts. The intuitive dashboard showcases sentiment patterns and reveals deeper trends, granting you an edge over competitors. Use public perception to sharpen your tactics, develop compelling messages, and innovate with accuracy. With iReview, you enter a space where your reputation can flourish, all tailored by your own efforts, ensuring that your digital identity reflects your true values and goals.

Judge.me delivers vital product review capabilities for your e-commerce website. You have the option to select your desired email template, enabling Judge.me to effortlessly solicit reviews from both former and current customers on your behalf. Gather feedback through various contemporary marketing channels, including web, email, SMS, and push notifications. Showcase your reviews prominently on your website with features such as the Judge.me review widget, a carousel for reviews, a dedicated page for customer feedback, and much more. Expand the visibility of your reviews by creating a personalized reviews tab on your Facebook page. Furthermore, you can share individual reviews across widely used social media platforms like Facebook, Twitter, Pinterest, and Tumblr. With our user-friendly post editor, you can seamlessly integrate review images and text. You have the choice to either share through our reviews dashboard manually or set up automation rules for added convenience. Rest assured as we automatically embed rich snippets into your review content, boosting your organic search visibility. Integrate reviews across your entire marketing ecosystem, utilizing platforms such as Google Shopping, Klaviyo for email marketing, FOMO, PushOwl Notifications, and Shoelace Facebook Ads for optimal effectiveness. By making use of Judge.me, you can simplify the review collection process, thereby making it easier than ever to cultivate trust and elevate your brand's reputation while engaging effectively with your audience. This streamlined approach not only enhances customer interaction but also contributes to long-term business growth.

Collecting reviews is straightforward and our mission is to assist you in gathering videos, photographs, and written testimonials from your clientele. These authentic reviews are showcased on your website, Google, and across your social media channels. Many of our customers see a notable boost in conversions shortly after displaying real feedback. Last year, we introduced four innovative features—such as SMS collection, video reviews, and options for social proof and influencer marketing—all at no cost to our clients. This allows your customers to easily share their thoughts through a fully tailored and branded email collection process. You can provide various methods for customers to submit reviews, including SMS, Facebook, live chat, and in-person collection. Well-crafted and visually appealing emails lead to improved conversion rates. Additionally, you can personalize your customer emails with our user-friendly WYSIWYG editor or delve into the code for deeper customization. With these tools at your disposal, enhancing customer engagement has never been easier.

Our groundbreaking review platform provides immediate access to thousands of written, audio, and video testimonials. In today's market, where your business's success relies heavily on feedback, it is crucial to differentiate yourself among numerous competitors claiming superiority. SoTellUs not only facilitates the collection of reviews across various platforms like Google, Facebook, and Yelp, but it also stands out as the sole video review system globally. Utilizing our patent-pending technology, customers can create impactful video reviews that are shared instantly with a broad audience. Our unique app streamlines the process of gathering audio, written, and video feedback from customers at the peak of their satisfaction with your services. Clients appreciate the simplicity and speed of leaving a review, which enhances their overall experience. Additionally, our system is equipped to reach clients worldwide through text and messaging, ensuring that no customer is left out, regardless of their location. This comprehensive approach maximizes your business's visibility and credibility in a crowded marketplace.

AreTheyHappy offers a comprehensive online solution designed to streamline various tools that hospitality brands focused on growth utilize for enhancing their digital presence. * Management of Reviews * Administration of Social Media * Collaboration among Teams and automated task updates * Intelligent ticketing surveys * Reporting that is automated The adaptable AreTheyHappy dashboard employs hospitality-specific artificial intelligence to discern vital trends, track influencer engagement, gather customer feedback, and conduct thorough sentiment analysis. Review tagging is meticulously tailored to specific elements such as food, ambiance, and service quality. With a single, powerful, and user-friendly toolkit, you can effectively manage all your teams, whether they are in the office or on-site. This integration fosters alignment among marketing, operations, and frontline staff. Your team can craft exceptional customer experiences through the seamless integration of platforms like Facebook, Instagram, and Twitter, ensuring a cohesive online presence. Begin your journey with a complimentary 14-day trial to explore the features and benefits firsthand.

Bid farewell to the pursuit of approval through compliments with automated customer testimonials. In a mere 10 minutes, you can implement a system that streamlines the acquisition of high-quality testimonials, a crucial component for any business. Historically, this task has required laborious communication and extensive coordination. Endorsal revolutionizes this process by fully automating the workflow, enabling companies to conserve both time and resources. By improving your conversion rates, nurturing customer loyalty, and strengthening your brand's image, this service offers substantial advantages. You can choose the specific information you want to collect from your clients and tailor the form to fit your brand’s style. Once set up, you can easily dispatch automated review requests via email and SMS. With an array of stylish, responsive templates for customization, or the opportunity to design your own using our REST API, incorporating testimonials can be done swiftly, even without technical expertise. Furthermore, customers have the ease of sharing their feedback on widely-used review platforms like Google My Business, Facebook Pages, and Yelp, further boosting your online visibility. This efficient method not only simplifies the testimonial collection process but also encourages a greater number of customers to share their positive experiences. Ultimately, this enhanced engagement can lead to a more robust community around your brand.

Grade.us is an online platform designed for managing reputation that caters to SEOs, digital marketing agencies, and various brands. Among its key features are monitoring reviews, generating new ones, and promoting online feedback. Users can gather customer reviews through email drip campaigns and an array of tools, receiving notifications for new reviews across Google, Facebook, and over 100 specialized review platforms. Additionally, the platform provides a WordPress plugin and a floating carousel widget to display top reviews on your website, alongside the ability to automatically share these outstanding reviews on social media. Furthermore, Grade.us equips agencies with a comprehensive suite of tools for resellers, allowing for white-labeling of services, lead generation, and an expansion of their reputation management offerings. With these capabilities, businesses can enhance their online presence and engage more effectively with their customers.

With just a few clicks, content from Google Drive and Google Workspace can be seamlessly transformed into web pages, allowing you to establish a website in mere minutes. Whether you need a straightforward site or a more sophisticated platform for educational or business purposes, Overdrive has you covered. It integrates effortlessly with Drive, enabling you to specify the desired content, after which Overdrive will generate the site layout, navigation, and individual pages at the push of a button. This innovative solution streamlines the website creation process, making it accessible for everyone.

Streamlining the process of gathering and showcasing product and company reviews across your website and social media can significantly boost your sales figures. All essential marketing resources, including customer testimonials, product reviews, visual promotional tools, and discount codes, are conveniently available in one place. By incorporating genuine photos and videos from your customers, you can bring your website to life, creating a more engaging experience for visitors. Offering coupons is another effective strategy to promote repeat purchases and foster customer loyalty. Enhance your review collection efforts by utilizing SMS messaging to connect with your customers directly. By featuring customer testimonials prominently on your website and social media, you can establish trust and encourage potential buyers. Utilizing on-site displays or social media content to highlight reviews throughout the customer journey can effectively enhance the buying experience. Additionally, sharing your star ratings on search engine results pages, like Google, along with user-generated content across social media, can further amplify your reach. Leveraging content created by your customers is a powerful way to stimulate new sales through your various marketing channels; thus, it is vital to prioritize this strategy for growth. With these approaches, you can create a more interactive and trustworthy online presence that resonates with your audience.

An individual is currently active online, expressing opinions in various ways. Is your brand prepared to engage with them? Research shows that consumers place greater trust in reviews compared to personal recommendations. Favorable reviews can significantly motivate potential customers to reach out to a business, whether by visiting the website, making a phone call, or stopping by in person. You have the flexibility to select which review ratings and platforms to showcase. Tailored notifications can be set up for managers, clients, and brands alike. Additionally, our API enables you to prominently feature testimonials and customer feedback on your website, enhancing credibility and engagement. This integration can help foster a more interactive relationship between your brand and its audience.

Your prompt engagement with the demands of the mobile industry is crucial for success. Centralize the monitoring of app performance, including ratings, reviews, and organic growth metrics. Utilize a comprehensive review management system that streamlines your processes and conserves valuable time. This all-encompassing ASO (App Store Optimization) solution facilitates the organic user acquisition journey. Every stakeholder in the mobile app development process can reap the benefits of a unified workspace designed for collaboration. By minimizing the time dedicated to managing reviews, you can enhance the efficiency of your customer support operations. The Ratings & Reviews Dashboard allows for responses to all app feedback from a single location. With features such as automated translations, tagging, and replies, your workflow becomes even more efficient. Essential KPIs and SLA tracking are available for customer support, ensuring that you meet your service-level agreements. Seamless integration with platforms like Helpshift, Salesforce, and Zendesk enhances your support capabilities. Boost your organic installs and achieve a competitive edge in app rankings. The ASO Dashboard provides critical KPIs and metrics to assess your ASO effectiveness. Stay informed about trends in keyword popularity and utilize keyword research automation that leverages real-time data, along with a difficulty score and additional keyword metrics. Gain valuable marketing insights that enhance your app's visibility and utilize app page optimization tools that can significantly improve your app's performance in the marketplace. By taking advantage of these resources, you can ensure sustained growth and visibility in the ever-evolving mobile app landscape.

Boost your collection of top-rated reviews and watch your sales increase dramatically. Our top-notch, all-in-one reputation management solution is specifically crafted to efficiently monitor, manage, and enhance your online reviews. With just a few clicks, you can encourage your clients to share their experiences with your business. Before any reviews are published, you can assess customer sentiment to guarantee high-quality feedback. By gathering a wealth of 5-star ratings, you can greatly enhance your revenue. In addition, you can effortlessly share your 4 or 5-star reviews on well-known social media platforms like Facebook and Twitter, making sure your online image is enriched with positive feedback. Simply link your social media accounts, set your posting preferences, and allow our software to manage everything seamlessly! This empowers you to concentrate on what truly matters: expanding your business and providing excellent service to your customers. Additionally, the simplicity of our tool means you can save time while still enjoying effective reputation management.

Obtain a thorough understanding of customer feedback regarding your products and services. Make the most of your public reviews to effectively highlight all customer insights on your website or e-commerce platform! By gathering consumer experiences from multiple sources, you can significantly improve both site traffic and sales conversions for your business. Present all feedback and experiences in a unified badge, which you can tailor to meet your specific needs. By merging reviews from different channels and showcasing them on your site, you foster increased trustworthiness in your online brand. Moreover, featuring review stars in Google search results can greatly enhance your website's visibility and organic traffic. We compile all relevant reviews about your business from diverse platforms, synthesizing this data into a single reliable badge. Additionally, we relay your business reviews to Google, enabling the display of Google stars in search results for improved presence. This strategy not only highlights your reputation but also encourages potential customers to explore your products and services further, ultimately leading to greater engagement. By leveraging these tools, you can create a compelling online presence that resonates with consumers.

Elevate your product assessments by integrating authentic video and text feedback from real customers. Begin by outlining the metadata for your survey, clarifying the type of questionnaire you will use and whether you will solicit video or text responses. After providing a thorough description of the product you want to evaluate, you can extend invitations to your entire user base as many times as necessary. Upon gathering the desired feedback, you have the option to create individual videos for each reviewer or to consolidate their responses into a single, cohesive video, based on what suits your needs best. Utilizing video surveys significantly enriches your comprehension of customer emotions, offering insights that exceed those obtained from conventional text surveys. We categorize feedback into positive and negative segments using sentiment analysis, giving you a clear perspective on customer viewpoints. Participants can conveniently share their thoughts through our user-friendly app or website, both designed to ensure smooth functionality. Our commitment to security is paramount, effectively safeguarding your data from any unauthorized access right from the beginning. This innovative method not only strengthens your connection with customers but also provides invaluable insights into their experiences, fostering a deeper understanding of their needs and preferences. By adapting to this approach, you position your brand to thrive in a competitive landscape.

Modern social media management tools cater to users of all levels, providing a well-crafted suite of functionalities that allow you to exceed your goals effortlessly. These innovative resources enable you to explore, collaborate, and schedule your content effortlessly across various social media platforms. By offering a visual layout and preview function for your posts, you can strengthen your engagement with your audience while managing interactions such as messages, comments, and reviews all from one centralized dashboard. Furthermore, you can analyze and report the effectiveness of your social media campaigns, generating customized and actionable reports that highlight successful strategies as well as areas needing improvement. Brands can benefit from Vista Social Listening capabilities, which facilitate the monitoring of pertinent conversations through timely alerts and sophisticated filtering options. Additionally, bolster your online reputation through extensive review management tools that encompass reporting, notifications, and response features. With a strategic approach to planning and posting on your social media accounts, you can utilize specific platform features and techniques that yield measurable outcomes. As an exciting enhancement, you can now harness the power of ChatGPT to further refine and boost your social media strategy! This integration allows for even greater creativity and efficiency in your online presence.

Easily create and manage schedules while distributing content that connects with every segment of your target audience from a single, user-friendly dashboard. Simplify the oversight of incoming messages from multiple social media channels effortlessly. Respond quickly to reviews on platforms like Google Business and TripAdvisor without any complications. Save valuable time as you craft captivating content that truly engages your audience. With just a few clicks, you can schedule posts across all your social networks and design customized templates for appropriate replies. Monitor incoming messages and comments effortlessly to ensure that the right team member addresses each interaction. Furthermore, assess your performance across all social media platforms and generate tailored reports that showcase the impact on your brand and financial performance. This all-encompassing strategy not only boosts engagement but also propels quantifiable results for your business, ultimately leading to sustained growth and success. By leveraging these tools, organizations can refine their outreach and maintain a dynamic presence across digital channels.

Effortlessly collect double the number of video and text testimonials. Picture starting your day with an influx of alerts in your inbox, each representing a new testimonial ready to be shared in no time. This surge in engagement can lead to more website traffic, improved conversion rates, and ultimately, increased successful deals. By utilizing Senja, the entire testimonial collection process becomes both streamlined and user-friendly. Create powerful testimonial collection forms that can be shared across multiple platforms. Motivate your customers to participate by offering incentives and expressing appreciation through personalized thank-you notes. With Senja, you will effortlessly gather twice the number of testimonials compared to traditional methods. All testimonials can be neatly organized in a single, centralized location, simplifying the management process. You also have the option to import testimonials from various online sources, allowing you to consolidate your collection seamlessly. Bid farewell to chaos and confusion in your testimonial management. Whether you're overseeing one product or managing a hundred, you can track every testimonial from a single dashboard. Furthermore, collaboration with your entire team is made easy, as they can add, edit, and distribute testimonials as necessary, significantly boosting your outreach efforts. This comprehensive approach not only enhances efficiency but also fosters a sense of teamwork in your testimonial collection strategy.

Shapo is an all-encompassing platform aimed at easing the process of collecting, managing, and displaying customer testimonials for various businesses. It provides users with the ability to design personalized forms for collecting both text and video testimonials, which can be easily disseminated across multiple platforms without requiring any technical expertise. The platform features an array of customizable widgets, such as review grids, carousels, and marquees, enabling companies to present testimonials in formats that align perfectly with their website aesthetics. Additionally, users have the option to import existing testimonials from popular third-party platforms like Google, Facebook, and LinkedIn, which helps in gathering all customer feedback in one unified space for more efficient management. By utilizing genuine customer testimonials, businesses can significantly bolster brand credibility and potentially boost sales, as social proof has been demonstrated to positively affect purchasing decisions. Furthermore, Shapo's user-friendly interface ensures that even those with minimal technical skills can effectively harness the power of customer feedback.

ReputationStacker is an innovative automated platform aimed at boosting customer interaction by increasing the quantity of reviews and feedback, which in turn supports your business's growth. By simply entering your customer information into the intuitive dashboard, the tool will send out an email or text containing a short survey to collect their opinions. It cleverly identifies happy customers and guides them to your chosen online review sites to share their positive feedback, while also offering a private communication channel for less satisfied customers to voice their concerns, which allows you to tackle problems head-on. With its feature for monitoring reviews, you will be notified whenever new reviews appear on different platforms, all of which can be efficiently managed through your dashboard for easier reputation oversight. Moreover, the Review Stream widget allows you to showcase your best reviews on your website, significantly improving your online visibility. The system can also be set up to automatically share positive reviews on your social media profiles, further enhancing your brand's exposure and reliability. This all-encompassing strategy not only helps you maintain but also boosts your business's online reputation, setting you up for long-term success. By leveraging these tools, you can foster a strong relationship with your customers and cultivate a positive brand image in the digital landscape.