List of the Top 17 Sales Enablement Software for Freshdesk in 2025

Pipedrive is an advanced customer relationship management (CRM) and sales pipeline management tool aimed at assisting companies in monitoring and enhancing their sales workflows. It features automation capabilities, AI-driven sales analytics, and up-to-the-minute reporting to enable businesses to finalize deals more quickly and efficiently. Additionally, with its adaptable workflows, compatibility with numerous applications, and user-friendly design, Pipedrive empowers sales teams of various scales to handle leads, streamline repetitive activities, and assess performance for more informed, data-oriented decisions. This comprehensive platform not only simplifies the sales process but also enhances collaboration among team members, ensuring that everyone is aligned towards achieving common goals.

Guru is an innovative AI-driven search and knowledge platform that provides reliable information from your organization's various documents, applications, and communication tools right when you need it, all within the existing apps you use. With Guru, there's no need to search endlessly for information; its tailored AI assistant offers you verified and pertinent answers instantly. Moreover, Guru's AI can transform these responses into a comprehensive knowledge platform, effectively replacing outdated wikis and intranets. This platform seamlessly integrates with a wide array of tools including Slack, Google, Microsoft SharePoint, OneDrive, Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, and Front, among others, making it a versatile solution for diverse workflows. By consolidating information across these platforms, Guru not only enhances productivity but also ensures that team members have immediate access to the knowledge they require to excel in their tasks.

Pipeliner has transformed the landscape of CRM with its distinct visual interface, a no-code workflow automation engine, real-time dynamic insights, and comprehensive reporting features. No other CRM platform provides sales professionals and managers with such a multitude of options for visualizing and interpreting sales data, along with intelligent insights generated by the system itself. The robust automation capabilities of Pipeliner, coupled with its seamless integration with various other systems such as email, ERP, and marketing platforms, significantly reduce the burden of routine manual tasks that often accompany traditional systems used by sales teams. What sets Pipeliner CRM apart from conventional CRM solutions is its unique approach, leading to high adoption rates, a low Total Cost of Ownership, and a swift Return on Investment. Users find the system intuitive and straightforward, requiring minimal training and causing little disruption to business operations during implementation. This combination of features not only enhances productivity but also fosters a more efficient sales process, ultimately benefiting the entire organization.

Kixie: Intelligent Calling and Texting Solutions for Revenue Teams Kixie serves as an AI-driven sales engagement platform designed to enable teams to connect more swiftly, secure additional deals, and grow seamlessly—all while maintaining a personal touch. 🔥 Outbound Sales: Elevate connection rates by as much as 400% through AI-enhanced Local Presence, Multi-Line PowerDialer, and Spam Risk Prevention. 🚀 Marketing: Streamline calls and texts for immediate follow-ups and impactful outreach—all without the hassle of manual processes. 📞 Inbound Sales & Customer Service: Manage a higher volume of calls with intelligent CRM-based routing, shared SMS inboxes, and instant auto-responses. 📊 Revenue Operations & Leadership: Access AI-generated insights, real-time coaching resources, and sophisticated analytics to enhance your team's performance. 💥 Transform your sales force today! Explore our website to begin your journey for free, with no credit card necessary, and discover the difference Kixie can make.

Salesforce enables sales teams to maximize their productivity and achieve their goals more effectively. As the premier CRM solution worldwide, Salesforce transcends basic capabilities. It provides teams with vital resources aimed at broadening their client bases, uncovering new opportunities, and closing deals rapidly from virtually anywhere. The platform features an impressive selection of tools, including contact management, opportunity tracking, lead oversight, email integration, report generation, sales forecasting, and file synchronization and sharing, to name just a few. This allows you to invest less time navigating through spreadsheets and more time concentrating on your core business activities. Without the need for any extra hardware or software, our intuitive setup guide empowers you to streamline sales workflows and resolve customer inquiries in just a few minutes. By connecting data across sales, service, and marketing, you can deliver seamless and tailored experiences to your customers. This holistic view of each client encompasses their accounts, interaction history, and connections. Additionally, incorporating social data can significantly enhance your understanding of customer behaviors and preferences, providing you with a competitive edge in the market. Ultimately, Salesforce not only boosts sales efficiency but also fosters stronger customer relationships through insightful data analytics.

Limecall is a lead generation tool designed to transform incoming leads into qualified sales meetings and calls, featuring functionalities such as Click-to-Call and Voice Automation. The software offers a variety of pre-built templates, which come with essential features like lead analytics to track engagement, safeguarding customer privacy, sending notifications and alerts, and providing a personalized IVR experience. Additionally, it supports personalized follow-ups, efficient lead generation, call recording, and seamless integration with call centers and inside sales teams, alongside automated calls and SMS, as well as call routing capabilities. This versatile platform is applicable across multiple industries including real estate, travel, software, IT and technology, finance and insurance, tourism and aviation, and SaaS, among others. By utilizing Limecall, businesses can significantly enhance their sales processes and improve customer interactions.

Compass by Giift is an innovative software that enhances sales incentives and commission management, fostering a motivated and engaged workforce through the gamification of incentives. This platform is ideal for boosting workforce engagement, facilitating rewards and recognition, and improving internal communication processes. With Compass by Giift, transforming traditional sales programs into engaging, interactive games is simplified through the use of Game Templates. It provides real-time tracking of team performance and enables users to access precise calculations and timely payments with just a click. Additionally, it supports multiple payment methods and offers transparency with detailed earning histories and transaction records, alongside dispute resolution assistance. The software also connects remote and distributed teams, creating a vibrant community through a centralized communication hub. Key features include calculation logic, pre-designed game templates, a real-time performance dashboard, an opportunity tracking tool, and a comprehensive log of earned, redeemable, and available values, ensuring that users have all the resources necessary to manage their sales incentives effectively. By utilizing all these capabilities, organizations can drive engagement and enhance overall productivity.

Gain a deeper understanding of your customers and grow your business with Insightly. This powerful and intuitive customer relationship management (CRM) solution is designed specifically for small and medium-sized enterprises, enabling teams to increase sales, nurture relationships, and deliver projects on time. It offers smooth integrations with widely used applications such as Gmail, Office 365, and MailChimp. Furthermore, Insightly equips organizations with crucial tools to manage contacts throughout the sales journey, oversee customer interactions, and monitor their sales pipeline, along with numerous other features. By utilizing Insightly, companies can streamline their operations and enhance customer satisfaction, ultimately leading to greater success in their endeavors. Embracing this platform opens up new avenues for growth and efficiency, allowing businesses to thrive in a competitive landscape.

You can enhance your business growth by producing videos specifically designed for each potential client. Distinguish your outreach efforts by creating unique content. Effortlessly generate customized videos using your front camera for added engagement. Incorporate calendar widgets right on your video page for convenience. Potion videos serve as an effective sales resource applicable throughout your sales process. Implementing personalized videos can greatly boost your response rates for cold outreach. By adding your own flair to these videos, you can accelerate sales, secure more agreements, maintain customer satisfaction, and facilitate a smoother purchasing experience. Additionally, utilizing Potion videos consistently can reinforce your sales strategies at various points in the sales cycle. Ultimately, the impact of personalized videos extends beyond mere engagement; they play a crucial role in driving your overall sales success.

Create a smooth and effective customer experience that effortlessly transitions across multiple channels. Our AI-powered, automation-centric solutions are tailored for everyday applications. Each year, we unveil a host of new features, solutions, and integrations to keep our platform ahead in the realm of customer experience technology and current trends. By prioritizing automation, we significantly improve essential customer service workflows utilizing the capabilities of Talkdesk AI. Yet, the proof lies in our clients’ successes; delve into diverse testimonials that highlight how they have effectively met their customers' needs. Revolutionize your customer service operations with CX Cloud, an all-encompassing suite of enterprise-level applications that seamlessly integrate for customer self-service, omnichannel communication, workforce engagement, employee collaboration, and analytics—all housed within a singular cloud-native system. Delight your agents with an intuitive interface while boosting the adaptability of your contact center by easily modifying every aspect of CX Cloud, from IVR routing settings to the agent dashboard. Additionally, these innovative tools empower you to deliver a consistently outstanding experience for both your team and your clientele, reinforcing the value of exceptional service at every touchpoint.

For more than ten years, Five9 has dedicated itself entirely to developing cloud-based contact center software. It has established itself as a leader in the execution category within the Gartner Contact Center as a Service Magic Quadrant Leaders Quadrant. As a result of this recognition, Five9 has become the go-to choice for enterprise contact centers that require a trustworthy, secure, and scalable solution to meet their needs. This unwavering commitment to excellence has solidified Five9’s reputation in the industry.

FullContact is a cutting-edge Identity Resolution company dedicated to fostering trust between individuals and brands in real-time while ensuring privacy is maintained. Our solutions empower businesses to craft personalized customer experiences, enhance advertising effectiveness, and strengthen identity verification and fraud prevention by aggregating data and leveraging insights at crucial moments. Additionally, FullContact equips your platforms with the necessary data and intelligence to reliably recognize individuals and refine experiences, all while prioritizing privacy and security above all else. By focusing on these critical aspects, we aim to revolutionize how brands connect with their customers.

Impartner enhances the capabilities of your partner ecosystem by enabling you to effectively Manage, Optimize, and Accelerate each phase of the partner experience. Our platform caters to top-tier global enterprises, featuring numerous CRN 5-Star Award-winning channel initiatives and appointed Chief Partner Officers. With Impartner, you can trust that our cutting-edge solutions are addressing your business requirements while connecting you with a network of distinguished partners. This commitment to excellence ensures that your organization is well-equipped to thrive in a competitive landscape.

Spinify stands out as the leading company in sales gamification! Are you frustrated with outdated whiteboards cluttering your office space? Do you have screens in your workplace that could be repurposed for enhancing sales competitions? With Spinify, you can choose from a vast array of templates to quickly design stunning leaderboards and competitive events. These enjoyable competitions not only motivate your team but also yield impressive results almost instantly. Plus, you can commemorate achievements with engaging YouTube music videos, making workplace success more enjoyable than ever. Setup is a breeze, and you can start with a free trial. Our platform seamlessly integrates with all major CRMs, including Salesforce, Google Sheets, and Excel. Are you prepared to transform your office into a gamified environment? We are here to assist you every step of the way! With Spinify, boosting motivation and performance has never been easier.

Fullcast enhances the capabilities of Go-to-Market teams to achieve exceptional results through its innovative AI-driven solutions. Our platform and strategic offerings assist numerous go-to-market professionals in streamlining their operations, engaging with customers proactively, and making informed decisions about their market strategies. Alignment and execution of plans can be a significant challenge for go-to-market teams. We simplify this process considerably. Navigating the complexities of go-to-market data can be daunting; however, Fullcast unlocks a wealth of possibilities for marketing, sales, strategy, operations, and customer success teams by establishing a solid foundation of precise data and immediate insights. Leveraging our specialized knowledge in go-to-market planning and execution, we empower B2B companies globally to unlock their full potential and thrive in a competitive landscape. Ultimately, our mission is to transform the way these teams operate and make strategic decisions.

Introducing the ultimate phone tailored specifically for sales professionals, designed to elevate cold calls through high-definition quality and AI-driven real-time coaching, because every sales rep benefits from a little assistance. This all-in-one device combines video conferencing, dialing, and SMS capabilities to ensure that essential data is readily accessible, alleviating any potential overwhelm for your team. With integrated speech coaching, representatives can easily recognize if they’re speaking too quickly, too slowly, using excessive filler words, or projecting their voices too loud. Call analytics and insightful dashboards provide valuable information and best practices to enhance performance. To safeguard against data loss, it also features automatic call logging, with transcripts and notes that can seamlessly integrate into your CRM system. Thanks to Voice Intelligence, reps can effortlessly communicate effectively during calls, while real-time battle cards empower them to make informed decisions on the spot. By analyzing call sentiment, assisting team members, preserving at-risk deals, and pinpointing optimal coaching moments, this phone transforms the sales process. Utilizing advanced Speech Recognition for precise transcription, Natural Language Processing for detailed analysis, and Machine Learning to deliver intelligent suggestions instantly, it redefines what a sales phone can achieve. Ultimately, this innovative tool not only streamlines communication but also enhances the overall effectiveness of your sales team, making it an indispensable asset in today's competitive market.

Sugar Connect seamlessly merges critical customer experience capabilities into the daily email and calendar applications used by Sales and Services teams. This cutting-edge tool guarantees that your CRM, email, and calendar systems remain in sync, eliminating the requirement for manual data input. By connecting your G Suite or Office 365 account with your Sugar platform, you gain immediate access to vital information while interacting with prospects and clients in real-time. Such integration is the most effective way to create genuinely personalized experiences that encourage enduring customer loyalty. With contextual insights about your correspondents readily available within your email platform, you can streamline your communication process. Forget the inconvenience of constantly switching between applications, as the automatic no-touch synchronization simplifies your workflow. Customize your messages using real-time insights that consider both the recipient and the timing of your emails. Moreover, you can easily monitor the status of your accounts, contacts, leads, and opportunities through G Suite or Office 365, thereby significantly boosting your operational efficiency. Ultimately, this integration not only enhances convenience but also empowers you to cultivate robust relationships with your clients, ensuring sustained success in your business endeavors.