List of the Top 4 SLA Management Software for Mac in 2025

Atera is a comprehensive IT management solution that integrates remote monitoring and management (RMM), helpdesk services, and ticketing, all enhanced by Action AI™ to significantly increase efficiency for organizations of any size. Experience the benefits of Atera with a free trial today!

ActiveBatch, developed by Redwood, serves as a comprehensive workload automation platform that effectively integrates and automates operations across essential systems such as Informatica, SAP, Oracle, and Microsoft. With features like a low-code Super REST API adapter, an intuitive drag-and-drop workflow designer, and over 100 pre-built job steps and connectors, it is suitable for on-premises, cloud, or hybrid environments. Users can easily oversee their processes and gain insights through real-time monitoring and tailored alerts sent via email or SMS, ensuring that service level agreements (SLAs) are consistently met. The platform offers exceptional scalability through Managed Smart Queues, which optimize resource allocation for high-volume workloads while minimizing overall process completion times. ActiveBatch is certified with ISO 27001 and SOC 2, Type II, employs encrypted connections, and is subject to regular evaluations by third-party testers. Additionally, users enjoy the advantages of continuous updates alongside dedicated support from our Customer Success team, who provide 24/7 assistance and on-demand training, thereby facilitating their journey to success and operational excellence. With such robust features and support, ActiveBatch significantly empowers organizations to enhance their automation capabilities.

Datadog serves as a comprehensive monitoring, security, and analytics platform tailored for developers, IT operations, security professionals, and business stakeholders in the cloud era. Our Software as a Service (SaaS) solution merges infrastructure monitoring, application performance tracking, and log management to deliver a cohesive and immediate view of our clients' entire technology environments. Organizations across various sectors and sizes leverage Datadog to facilitate digital transformation, streamline cloud migration, enhance collaboration among development, operations, and security teams, and expedite application deployment. Additionally, the platform significantly reduces problem resolution times, secures both applications and infrastructure, and provides insights into user behavior to effectively monitor essential business metrics. Ultimately, Datadog empowers businesses to thrive in an increasingly digital landscape.

Ceeview is an advanced IT Service and Infrastructure Management platform that effectively oversees hybrid cloud settings to avert service interruptions. Additionally, it evaluates both cloud and on-premises expenses, aiming to lower the total IT expenditure for its clients. By providing a comprehensive view of intricate IT landscapes, Ceeview integrates information from various systems into a Single Point Of Truth, fostering clarity and ensuring a unified status for all stakeholders involved. Utilizing its unique Service Modeling technology, Ceeview adeptly handles the interconnections among IT infrastructure elements, enhancing the digital user experience. This allows IT Operations to fulfill their responsibilities in a highly efficient way, aligning with the needs of both internal teams and external customers. Key features include Cloud Cost & Budget Monitoring, Service & Business Monitoring, SLA Monitoring & Reporting, Infrastructure Monitoring, and Application Monitoring. With these tools, organizations can optimize their IT strategies and improve overall performance.