List of the Top 8 SMS Survey Software for X (Twitter) in 2025

Sogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.

An all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.

Mass texting is a straightforward process, enabling you to communicate with customers on a personal level or broadcast messages to thousands simultaneously. SimpleTexting facilitates audience engagement through SMS, serving both Fortune 500 companies and smaller enterprises alike. This user-friendly platform democratizes text marketing, making it available to all. With SimpleTexting, you can send bulk messages, run surveys, offer customer support, and set up automated drip campaigns effortlessly. The service boasts flexible pricing options and robust features that support your growth. Additionally, SimpleTexting provides a mobile app for both Android and iOS, ensuring that you can oversee your marketing efforts from virtually anywhere, enhancing your ability to connect with your audience on the go. The combination of these tools makes it an invaluable asset for businesses of any size.

QuestionPro stands out as a frontrunner in the online survey software market, enjoying approval from more than 96% of reviewers across the internet. This platform empowers users to design, distribute, and evaluate online surveys, forms, quizzes, and polls with ease. Its additional features provide opportunities for enhanced customization of the survey experience, alongside facilitating advanced analytical capabilities. Whenever assistance is needed, QuestionPro offers exceptional support through its industry-leading 24/7 LiveChat service, accessible to all users. The platform boasts four distinct product editions: Essentials (a free version for unlimited use), Advanced (tailored for individual users), Team (optimized for collaborative efforts), and Research (which includes all premium functionalities). Moreover, there are additional QuestionPro offerings designed for customer experience (CX), workforce management, and various other applications. With hundreds of ready-to-use surveys and over 38 question types at your disposal, crafting the ideal questionnaire becomes a straightforward task. Once your survey is ready, you can share it through various channels, including email, integrated pop-ups, SMS, and social media platforms. With a vast user base of more than 10 million individuals spanning 100 countries, QuestionPro has been the preferred survey solution for Fortune 100 companies, educational institutions, small enterprises, and independent researchers for more than 17 years, showcasing its reliability and effectiveness in the field. Additionally, its commitment to innovation ensures that users always have access to the latest tools and features to meet their surveying needs.

Alchemer is the perfect solution for businesses seeking customer, market, and employee feedback, particularly for those that have moved beyond SurveyMonkey or wish to avoid the high costs and complexities associated with Qualtrics. With the Alchemer Platform, you can efficiently and effectively close the feedback loop with both customers and employees, making it the fastest and simplest choice available. By utilizing Alchemer Survey and Alchemer Mobile to gather valuable insights, you can seamlessly integrate these responses into your operations through Alchemer Workflow, ensuring that no feedback goes unaddressed. This comprehensive approach not only enhances engagement but also drives meaningful improvements across your organization.

Zonka Feedback provides a platform for gathering customer opinions across various channels. This versatile survey application enables businesses and marketers to effectively capture client feedback, get immediate notifications, and extract meaningful insights. Additionally, Zonka is designed to be user-friendly and simple to set up, making it accessible for individuals without technical expertise. With its intuitive interface, even those who are not tech-savvy can navigate the system effortlessly.

SurveyOL is a streamlined and effective platform that offers state-of-the-art feedback and communication tools previously accessible only to large enterprises. Users can select from a diverse array of question formats, such as multiple choice, image selection, dropdowns, textboxes, comment boxes, NPS, star ratings, sliders, grids, rankings, uploads, and more. Additionally, it provides over 100 downloadable survey templates to help kickstart your custom surveys. The platform offers extensive customization options, allowing you to adjust color themes and select various fonts and styles to fit your needs. By distributing your surveys through the web, QR codes, and social media, you can significantly boost your response rates. Its powerful analytical features and ability to gather real-time responses ensure that you can adhere to both budgetary and scheduling constraints. Furthermore, SurveyOL makes it simple to export your survey data to multiple formats, including Excel, Word, PowerPoint, or PDF, for easy sharing and analysis. Ultimately, SurveyOL empowers users to make informed decisions based on quality feedback.

When it comes to reaching out to customers or team members, mass texting stands out as an exceptionally effective method. Nonetheless, not every texting service offers the same quality. Trumpia sets itself apart by delivering advanced features that take your outreach efforts beyond simple mass messages, enabling precision targeting and streamlined task automation. This capability allows you to automatically dispatch the right message to the appropriate audience. Our cloud-based platform is designed to be user-friendly, equipped with an array of tools tailored for end-users. With Trumpia, you can effortlessly schedule personalized messages for optimal delivery times, all thanks to automation. Improve your operations and minimize the risk of mistakes with our responsive and rule-based text automation systems. You can communicate via text using your existing phone number, which helps maintain the privacy of your personal number. Trumpia is committed to maximizing your return on investment across the entirety of your interactions with clients and staff. By catering to your subscribers' preferred channels of communication, you can ensure that you effectively engage your entire audience, achieving thorough outreach and connection. This high level of engagement not only cultivates customer loyalty but also significantly amplifies the efficiency of your communication strategy. Ultimately, investing in such a comprehensive platform leads to improved relationships and successful outcomes for your organization.