Unified commerce platforms integrate all retail channels—online, in-store, mobile, and more—into a single, cohesive system. They provide a centralized view of customer data, inventory, and sales, enabling seamless experiences across every touchpoint. These platforms allow businesses to synchronize operations in real time, reducing errors and inefficiencies. Customers benefit from consistent interactions, such as accessing their purchase history or loyalty points regardless of how they shop. Unified commerce also empowers retailers with analytics and insights that inform better decision-making. Ultimately, it streamlines operations and enhances the customer journey from browsing to checkout and beyond.
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BigCommerce
BigCommerce
"Empower your business with limitless innovation and growth."You have the opportunity to establish a business that can adapt to any circumstance. This versatile, open SaaS platform is at the forefront of a transformative era in ecommerce. Uncover limitless opportunities to Innovate, Build, and Grow your venture. By starting with a robust ecommerce foundation, you can leverage unmatched design tools to unleash your creativity and craft stunning store experiences. The platform is user-friendly and secure, ensuring it's always accessible when you need it most, allowing you to navigate operational challenges effectively. With rapid commerce experiences, your customers are likely to return for more. Open SaaS empowers you to create extraordinary commerce experiences that were once deemed impossible. You can capitalize on market opportunities and introduce new experiences at an unprecedented pace. Additionally, you can generate content-rich experiences tailored to wherever your audience is located. It's straightforward to integrate your backend and enhance functionality with third-party applications, enabling you to scale and become more intelligent without the burden of complexity. This seamless integration not only streamlines operations but also enhances overall customer satisfaction. -
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Pepperi stands out as the premier unified B2B sales platform tailored for medium to large CPG/FMCG manufacturers and distributors. This comprehensive omnichannel commerce solution oversees every facet of your B2B sales operations and features a powerful trade promotions module. Offering a B2C-like interface, Pepperi encompasses a B2B eCommerce storefront, a mobile order-taking application for iOS and Android, Sales Force Automation, Trade Promotions, Retail Execution, Route Accounting/DSD, and Inside Sales—all within a single, integrated cloud platform that operates seamlessly both online and offline across all devices to enhance B2B sales efforts, whether digital or face-to-face. Moreover, the Pepperi IPaaS (Integration Platform as a Service) ensures your data remains in sync with existing software solutions, including ERPs, accounting systems, and payment and shipping gateways. With a trusted presence among over 1,000 companies across 65 countries, Pepperi also maintains offices in the United States, Europe, the Middle East, and Australia, solidifying its global reach and commitment to client success. This extensive support network enables businesses to maximize their sales potential while navigating the complexities of both online and in-person transactions.
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NetSuite SuiteCommerce
NetSuite
Revolutionize your business with seamless, unified commerce solutions.Transform your retail journey with the cutting-edge NetSuite SuiteCommerce platform. This comprehensive commerce solution caters to a diverse range of online enterprises globally, allowing both B2B and B2C businesses to effortlessly unify all facets of their multi-channel and multi-location operations. Its standout features include ecommerce, point of sale (POS) systems, order management, merchandising, marketing strategies, inventory oversight, ERP and financial solutions, as well as customer support, delivering an all-encompassing approach to managing business processes. With SuiteCommerce, companies can craft personalized and engaging experiences that truly connect with their clientele, ultimately driving customer satisfaction and loyalty to new heights. -
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Till Tech
Till Tech
Streamline restaurant operations while delighting your customers effortlessly.Till Tech offers a comprehensive solution for Restaurant Management that equips you with all the essential tools and features necessary to operate your establishment smoothly, while also allowing you to impress your patrons. By integrating various functionalities, we deliver numerous advantages, including automation and the ability to effortlessly update and adapt sales channels. Our services encompass a wide range of tools, including a website, a mobile app, online ordering and pre-ordering capabilities, live table booking, EPOS systems, tablet-based table management, and QR code order and pay options. Additionally, we provide kitchen management and driver management systems, as well as seamless portal integrations with popular platforms like Just Eat and Uber Eats. You can also manage ingredient and product stock control, implement loyalty points systems, and receive support for multi-location operations. Marketing tools such as email marketing, app notifications, and text messaging are included, along with full and centralized reporting. Our software operates on a SAAS/cloud-based system, allowing you access from anywhere while enabling real-time data viewing. With Till Tech, you can streamline your restaurant operations and enhance customer satisfaction. -
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Cegid Retail
Cegid
Elevate your retail experience with seamless omnichannel integration.Transform your digital landscape and enhance your omnichannel approach with Cegid Retail’s Unified Commerce and POS platform, designed specifically for specialty retailers across diverse sectors. This solution allows for the quick and seamless integration of omnichannel features like Click & Collect and Ship from Store. Revitalize your retail operations while empowering your sales associates to adapt to their changing responsibilities. Achieve a cohesive view of inventory management that provides clarity on stock across your entire organization. This streamlining promotes agile and informed decision-making, ultimately enhancing the customer experience. Innovate your fulfillment tactics and efficiently manage production, wholesale, and retail processes. Gain comprehensive control over your operations, spanning from product development to widespread omnichannel distribution. Cegid’s retail management tools combine swift implementation with remarkable adaptability, enabling you to design product offerings, manage suppliers, set competitive pricing, and oversee orders via mobile devices, while also managing logistics and stock distribution. By harnessing these powerful capabilities, retailers not only maintain competitiveness but also position themselves for sustained growth in a rapidly evolving market. Additionally, the platform fosters collaboration across departments, ensuring that all teams work in harmony to meet customer demands effectively. -
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WedgeCommerce
Webkul
Transform your business with seamless, unified commerce solutions.In today's market environment, the significance of brand recognition cannot be overstated, as it is essential for fostering business growth. Effectively navigating either a B2B or B2C model requires not only a solid inventory management system but also a dedicated approach to providing value to clients. To tackle the complexities of an effective platform, WedgeCommerce presents a unified commerce solution built on Salesforce, which boasts an appealing storefront and a highly efficient checkout process. This dynamic application merges data warehousing with Customer Relationship Management, allowing for the establishment of self-service portals that streamline inventory management, monitor related opportunities, implement targeted marketing strategies, and obtain a thorough 360-degree view that enhances productivity through fluid interactions across the platform. By capitalizing on these features, organizations can significantly improve their operational efficiency and elevate customer satisfaction levels, ultimately driving long-term success. Furthermore, this holistic approach ensures that businesses remain competitive in an ever-evolving market. -
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NTS Retail
NTS Retail KG
Empower your retail with seamless, integrated commerce solutions.NTS Retail delivers cutting-edge commerce and retail management solutions tailored specifically for telecom operators and niche retailers. Customers who adopt NTS Retail's sophisticated software enjoy significant benefits, particularly marked by a rapid return on investment. Our commerce platform, designed with an open API framework, empowers telecom operators and specialized retailers to personalize their business workflows to meet their unique needs. Equipped with ready-to-use front-end applications, this platform acts as the backbone of your retail operations. It effortlessly integrates with existing business support systems (BSS) and e-commerce frameworks, establishing a straightforward yet robust goal: to create a unified commerce ecosystem. Our deep-seated experience in the telecom and specialized retail industries equips us with insights that more generalized providers may overlook. Our solutions come with vital features designed specifically for telecom companies, and our consulting team is comprised of experienced professionals who possess extensive industry knowledge. NTS Retail merges all sales and service functions from both physical storefronts and digital channels into a singular, cohesive solution, guaranteeing a smooth user experience. This holistic strategy not only boosts operational efficiency but also nurtures stronger relationships with customers, ultimately paving the way for long-term success. By focusing on both technology and customer engagement, NTS Retail positions its clients for sustained growth in a competitive landscape. -
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PosBytz
Bytize
Streamline your retail operations with seamless omnichannel solutions.Posbytz is a comprehensive omnichannel ecommerce point-of-sale system tailored to enhance the efficiency of retail and food & beverage enterprises. Its features encompass inventory control, expiration tracking, multi-channel sales oversight, customer relationship management, and modules for discounts and loyalty programs, in addition to payment processing and insightful analytics. The platform's omnichannel selling capabilities empower merchants to operate across various platforms, such as branded ecommerce websites, iOS and Android applications with customizable themes, and delivery apps, ensuring a seamless shopping experience for customers. Furthermore, Posbytz enables staff to efficiently manage stock transfers, conduct inventory audits, create purchase orders, process goods received notes, oversee waste management, and engage in demand forecasting. An integrated API is also offered, facilitating connections with third-party applications, thereby delivering a holistic commerce solution, supported by a dedicated team that is available around the clock to assist users. This combination of features makes Posbytz a robust choice for businesses seeking to optimize their operations in today's competitive market. -
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PayXpress
PayXpert
Elevate payments with seamless, personalized, multi-currency solutions.PayXpress mPOS is an adaptable payment solution that features a multicurrency and multi-brand QR code scanner, compatible with widely used platforms such as WeChat Pay and Alipay, while also incorporating NFC and camera card scanning functionality. It offers payment confirmations via SMS or email and enables offline transactions through telecom IVR, allowing for the management of various bank and merchant accounts. The system is crafted to elevate the customer experience by incorporating a variety of personalization options tailored for international consumers, making them feel appreciated and at ease. By providing reliable payment methods in multiple languages and currencies, it serves all customers, including those with visual impairments or disabilities. Leveraging cutting-edge technologies, PayXpress mPOS enhances in-store interactions, ensuring customers can choose their preferred payment methods both now and in the future. Additionally, the platform optimizes business operations with features designed for specific industries, promoting a cohesive omnichannel commerce experience. Users can take advantage of a comprehensive dashboard that delivers a unified view of payment information, which simplifies interactions across all sales platforms and devices. This all-encompassing strategy not only improves the overall customer journey but also adapts to the evolving preferences of shoppers, paving the way for greater customer satisfaction and loyalty. -
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TCS OmniStore
Tata Consultancy Services
Transform your retail experience with seamless, customer-centric solutions.Customers entering retail environments are looking for more than just purchases; they crave unforgettable experiences and joyous moments, like the ease of picking up or returning online orders in-store or snagging an enticing discount from a knowledgeable sales associate on a coveted item. Unfortunately, many retailers struggle with archaic point of sale (POS) systems that lack the modern, customer-centric features needed in today’s market. TCS OmniStoreTM stands out as an innovative unified commerce platform that revolutionizes the shopping journey by integrating into the heart of retail operations. This solution tackles the issues that retailers face with outdated, disconnected systems that are unable to adapt to evolving consumer expectations. It allows businesses to effortlessly create cohesive multichannel customer journeys while swiftly introducing new services and applications, free from the constraints of conventional methods. Additionally, it offers shoppers the flexibility to check out from any spot within the store, ensuring that retail spaces remain dynamic and interconnected, thus creating distinctive micro-experiences that truly engage customers. By utilizing TCS OmniStoreTM, retailers not only enhance their customer interactions but also gain a significant advantage in a competitive landscape, ultimately driving brand loyalty and satisfaction. As a result, the platform not only transforms operations but also redefines what it means to shop in a modern retail setting. -
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Labra.io
Labra.io
Experience unified commerce: seamless, connected, and transformative growth.By ensuring seamless synchronization at every step of the commerce journey, all parties involved—from independent software vendors to partners and end-users—enjoy a unified interaction experience. The days of fragmented communication and uncoordinated strategies in the marketplace are behind us. Embrace a transformative reality where each aspect of your cloud commerce experience is perfectly aligned, boosting both marketplace and co-selling opportunities while keeping all stakeholders informed and engaged. Enter this groundbreaking realm of interconnected commerce, where Labra leads the way in redefining how businesses succeed in the cloud landscape. You can quickly launch and manage your cloud marketplace offerings, making sure they cater to the needs of your audience and meet marketplace regulations. Furthermore, enhance successful partnerships by embedding co-sell opportunities directly into your CRM system, effectively connecting cloud providers with your sales teams. This cohesive strategy not only increases operational efficiency but also cultivates deeper relationships throughout the commerce ecosystem, paving the way for future growth and innovation. As the commerce landscape evolves, staying connected and adaptable becomes essential for sustained success. -
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Enspire Commerce
enVista
Streamline commerce operations, enhance growth, and boost efficiency.Enspire Commerce serves as an all-encompassing cloud platform designed to oversee every element of commerce. It combines various functionalities including Point of Sale, mobile Point of Sale (mPOS), Order Management System (OMS), Product Information Management (PIM), eCommerce, inventory management, and Vendor Drop Shipping to deliver a unified brand experience. This platform is especially advantageous for small to medium-sized retailers, as it improves the interaction between suppliers and retailers, supporting transaction processing, workflow oversight, and data analysis. By utilizing Enspire Commerce, businesses can optimize their operations, thereby improving efficiency and productivity. As a result, retailers can focus more on growth while leaving the complexities of commerce management to the platform. -
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LS Retail
LS Retail, an Aptos company
Transform your business with integrated solutions for success.LS Retail stands out as a premier provider of comprehensive POS and ERP solutions, catering to sectors such as retail, dining, hospitality, pharmacies, and fuel stations. At the core of its offerings is LS Central, an integrated commerce platform built on Microsoft Dynamics 365 Business Central, which consolidates all your existing platforms into a single solution. This system centralizes data, enabling you to monitor sales, inventory, and productivity from anywhere, whether online or offline. With one cohesive system, users can efficiently oversee various operations, including inventory management, sales tracking, employee oversight, and customer service. Our software empowers businesses across more than 140 countries, supporting a wide array of stores, retail chains, and dining establishments. Additionally, the versatility of our solutions ensures that businesses can adapt to changing market demands with ease. -
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SilverEarth
SilverEarth
Unlock seamless E-commerce management for ultimate retail success.Manage a variety of E-commerce platforms and retail points through a unified cloud-based system that includes all the vital features for effective inventory management to ensure your success. Seamlessly oversee multiple inventory locations while enjoying immediate updates regarding stock quantities. You can easily track transfers between different stores or handle purchase orders from vendors. This comprehensive commerce solution offers a sophisticated E-commerce platform paired with multi-channel order management, point of sale systems, mobile POS capabilities, extensive inventory and warehouse management, integration with marketplaces, fulfillment services, customer relationship management, content management systems, and a wide array of additional functionalities. Utilize smart email marketing lists to foster repeat business and enhance customer loyalty. Broaden your market presence by selling on platforms like Amazon and eBay, alongside your POS systems and online storefront. Moreover, advertise your products through social media channels such as Facebook, Pinterest, and Twitter. This system allows you to effortlessly generate gift cards, customize promotional campaigns, and execute various discount strategies—all from a single, cohesive platform. By optimizing these processes, you can significantly improve operational efficiency, concentrate on scaling your business, and respond more swiftly to market demands. Ultimately, this integrated approach not only simplifies your workflow but also empowers you to make data-driven decisions for future growth. -
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Shopify Plus
Shopify
Transform commerce with seamless, personalized, and innovative retail solutions.Revolutionize the landscape of commerce by challenging conventional practices. Leading brands around the world eschew complex software solutions, choosing instead to leverage the power of Shopify Plus. By doing so, they position themselves among the fastest-growing names in the industry. To date, merchants using Shopify have collectively surpassed $155 billion in global sales. Delivering outstanding customer experiences at every interaction is crucial, and it is essential to acknowledge that modern consumers do not differentiate between digital and physical shopping environments. Your platform must embody this seamless coexistence. Tailor unique customer journeys and manage international storefronts with ease. Take advantage of limitless extensibility, integrations, and personalization options provided by Shopify’s ecosystem of apps and partners. Enjoy a quick and customizable checkout experience, along with the capability to implement custom automations through tools such as Shopify Flow, Launchpad, and Scripts, ensuring that each transaction is optimized for efficiency. With Shopify Plus, you are empowered to transform the very nature of commerce itself, paving the way for innovative retail solutions. Embrace this opportunity to lead your brand into the future of shopping. -
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Fluent Commerce
Fluent Commerce
Empowering retailers with seamless, intelligent, cloud-based order management.Fluent Commerce is a software company that operates in the cloud and focuses on intelligent order management tailored for omnichannel retailers. The Fluent Order Management platform is entirely cloud-based and does not require coding for management. It encompasses all vital elements of unified commerce, including distributed order management, inventory and location management tools for in-store operations, customer service support, fulfillment optimization, and comprehensive reporting. This robust framework empowers retailers and brands to swiftly boost their revenue, reduce expenses, and excel in the competitive convenience sector. Collaborating with both regional and international brands such as JD Sports, Samsung, and Australia Post, Fluent Commerce continues to enhance the retail landscape. Their innovative solutions are designed to meet the evolving needs of the market and drive business success. -
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SCAYLE
SCAYLE
Unlock limitless growth with innovative eCommerce solutions today!Enhance your growth journey with SCAYLE and realize your direct-to-consumer goals. Our renowned Commerce Engine, which has proven effective for ABOUT YOU, is designed to help brands and retailers accelerate their eCommerce strategies efficiently. By leveraging headless technology, global reach, and data-driven marketing, we empower top industry players to thrive in a competitive landscape. Do you find the notion of scaling up daunting? We recognize these hurdles because we have successfully overcome similar challenges. The path to expanding ABOUT YOU required a sophisticated, high-performance engine, which we meticulously developed to facilitate its growth. Today, SCAYLE offers a seamless blend of innovative technology, global capabilities, and strategic marketing insights. As you look toward the future, the focus is entirely on your business. Allow us to assist you in scaling your enterprise with our deep expertise. Discover how SCAYLE can unlock your potential by utilizing our API-driven technology, cost-effective international operations, and effective marketing solutions crafted to drive growth. With SCAYLE as your partner, your business's possibilities are boundless and ready to be explored. Our commitment to your success means we’re dedicated to adapting and evolving with your needs as you expand. -
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KWI Unified Commerce Platform
KWI
Seamlessly uniting online and physical retail for satisfaction.KWI delivers specialty retailers a cohesive shopping experience that seamlessly blends online and physical interactions, focusing on the end consumer's preferences. The KWI Unified Commerce Platform is an all-encompassing, cloud-based solution tailored for retail needs. Our suite of services, such as POS, Merchandising, and eCommerce, operates from a unified database, which guarantees a fluid omnichannel experience for customers. This level of integration significantly boosts customer satisfaction while also simplifying operational processes for retailers, thus facilitating the management of different business elements more efficiently. Moreover, this approach empowers retailers to respond to market changes more swiftly and effectively. -
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Sitoo
Sitoo
"Seamlessly connect your retail experience, elevate your business."The Sitoo Platform stands out as a state-of-the-art POS and Unified Commerce solution specifically designed for retailers around the globe. As consumer expectations rise, there is an increasing demand for a cohesive shopping experience that merges both in-store and online interactions. The cloud-native architecture of the Sitoo Platform supports this omnichannel strategy, making Unified Commerce a practical reality for businesses. By delivering real-time insights across multiple sales channels, retailers can effectively manage product sales, fulfill orders from various locations, and handle returns with simplicity. Customers naturally anticipate that all sales avenues will be seamlessly connected and consistently updated in real time. As a forward-thinking retailer, you are aware of this expectation; nonetheless, many still view comprehensive omnichannel solutions as overly complicated and too costly. This notion is misguided. Our advanced technology, combined with a team of retail experts, streamlines the entire process. With an API-first approach that features an easy-to-use REST API and a highly flexible architecture, the platform is crafted for smooth, robust integration. Furthermore, the inclusion of pre-built integrations, a consolidated code base, standardized hardware, and an easy-to-navigate user interface guarantees quick implementation and effortless scaling. Ultimately, adopting this innovative technology enables retailers to elevate their service offerings and adapt to the changing demands of their clientele while staying ahead of the competition. -
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Mercaux
Mercaux
Transform retail experiences with seamless, innovative omnichannel solutions.Elevate customer interactions in both brick-and-mortar stores and online platforms, enhance staff productivity, generate higher revenue, and uncover insightful data from in-store activities with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture allows for personalized store transformations that align with your unique vision, enables smooth collaboration with preferred systems, and facilitates swift implementation of changes. Deliver a fast, seamless, and flexible checkout process that surpasses the capabilities of traditional monolithic POS systems. Our extensive platform includes features such as Assisted Selling, Clienteling, Remote Selling via WhatsApp, and the development of a Universal Basket. Furthermore, we provide In-store Self-Service Solutions equipped with Basket Transfer and Checkout functionalities, as well as opportunities for Remote 1-to-1 Conversations with Store Associates. You can monitor customer behavior from their first touchpoint, through the shopping basket creation, to the completion of their purchase, all while observing Sales Associate performance and product interest trends. This comprehensive strategy guarantees a streamlined and engaging retail experience that benefits both customers and employees, ultimately fostering loyalty and satisfaction. By leveraging these innovative solutions, businesses can position themselves to adapt swiftly to changing market demands. -
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Aleran Connected Commerce
Aleran Software
Empower your business with seamless, integrated commerce solutions.Aleran's Connected Commerce Platform is a comprehensive cloud-based solution designed for flexibility and integration, catering to the needs of manufacturers, wholesalers, distributors, and sales organizations by offering efficient commerce and order management capabilities. This platform encompasses various solutions, including B2B and B2C e-commerce, marketplace integration, headless commerce functionalities, as well as sales order and catalog management systems, ensuring a robust framework for businesses to thrive in a competitive market. Ultimately, it empowers organizations to streamline their operations and enhance customer experiences across multiple channels. -
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NewStore
NewStore
Transform retail operations with real-time inventory access today!Empower your retail staff by providing them with immediate access to a comprehensive inventory catalog across the entire organization. Boost your shipping efficiency and reduce reliance on discounts by allowing shipments from any location where stock is available. Elevate the customer experience by integrating purchases made in-store with those from an endless aisle into a single, fluid transaction. Ensure customers can browse the full product catalog, complete with detailed descriptions, pricing, images, and reviews, all while receiving personalized assistance. Managing accurate inventory levels can often be difficult; streamline this task by offering a consolidated view that captures all supply and demand dynamics. Maintain your existing master systems for products, pricing strategies, promotions, and inventory management to guarantee that all information remains accurate and thorough across the organization. Leverage your preferred business intelligence tools to delve into data insights, including orders, inventory status, and payment transactions. Moreover, this wealth of information is readily accessible through streaming APIs that track every event happening within the platform. By employing these advanced tools, businesses can significantly improve their decision-making capabilities and adapt more swiftly to changing market conditions, ultimately leading to greater operational success. With such resources at their disposal, retailers can foster a more agile and responsive business environment. -
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Dynamics 365 Commerce
Microsoft
Transforming retail with seamless, personalized omnichannel shopping solutions.Develop a comprehensive and customized omnichannel shopping experience that caters to both consumers and partners alike. Foster lasting relationships through innovative omnichannel retail solutions that elevate your brand's presence in the marketplace. Create exceptional purchasing experiences by seamlessly integrating physical retail locations, online platforms, and backend operations into one cohesive commerce system. Empower customers with the freedom to shop on their own terms, selecting when, how, and where they prefer to make their purchases while utilizing any device and accessing all available retail channels. Provide the option for customers to buy online and choose between in-store pickup or home delivery, facilitated by interconnected ordering and fulfillment mechanisms. Manage promotions and discounts effectively across all retail channels by harnessing accurate, real-time insights into omnichannel sales and expenditures. Equip B2B entities and their customers with tailored tools and features that streamline self-service purchasing journeys. This approach not only enhances customer satisfaction but also cultivates loyalty, ensuring a more engaged and committed customer base in the long run. By prioritizing these strategies, businesses can transform their retail operations and adapt to the evolving needs of modern shoppers. -
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RQ
iQmetrix
Elevate your telecom retail experience with seamless solutions.RQ offers streamlined solutions for retail management, point-of-sale systems, unified commerce, and device activation, all aimed at improving the telecom retail experience for businesses and consumers alike. Our diverse software solutions, coupled with a collaborative network of partners, create a flexible technological foundation that unifies various systems to address unique industry challenges, facilitating effortless interactions and removing barriers to success. In an ever-evolving environment where telecom carriers face increasing customer demands, authorized retail channels, and technological advancements, iQmetrix confronts these challenges directly while also fostering innovative strategies that enhance growth and customer satisfaction. By prioritizing efficiency and adaptability, we ensure that our clients remain competitive in a rapidly changing market landscape. -
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Locally
Locally
"Empowering seamless shopping experiences through innovative omnichannel solutions."Over 500 brands worldwide rely on Locally to seamlessly integrate their online and offline retail experiences. By utilizing Locally's advanced tools, which leverage real-time local inventory, businesses can enhance their customers' shopping experiences and ensure a cohesive omnichannel journey. Today, shoppers are not merely choosing between online and brick-and-mortar options; they are blending both, positioning Locally as an ideal ally for strategies that harmonize these channels. The increasing trend of consumers researching products online before heading to a local store is becoming more prevalent among buyers. Locally plays a pivotal role in effectively facilitating the online-to-offline transition, making it indispensable for any omnichannel, multichannel, or unified-commerce strategy. With our outstanding tools, businesses can offer customers immediate access to local inventory via their websites, which significantly boosts online-to-offline sales, decreases customer drop-off rates, and fosters greater shopper loyalty over time. In this rapidly changing retail environment, adopting such innovative solutions is vital for maintaining a competitive edge and fulfilling evolving consumer demands. As the landscape continues to shift, brands that invest in these resources will be better positioned to thrive. -
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Flooid
Flooid
Flooid is a software organization located in the United Kingdom and provides software named Flooid. Flooid provides phone support support and online support. Flooid is offered as SaaS software. Flooid is a type of eCommerce software. Flooid includes training through documentation, live online, webinars, in person sessions, and videos. Some alternatives to Flooid are Diebold Nixdorf, ECRS CATAPULT, and Elo. -
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New Black EVA
New Black
New Black is a software organization located in The Netherlands that was started in 2015 and provides software named New Black EVA. New Black EVA provides online support. New Black EVA is offered as SaaS software. New Black EVA is a type of retail management software. New Black EVA includes training through documentation. Some alternatives to New Black EVA are NeeyamoWorks Pay, Herbie.ai, and Caliach Vision. -
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ECRS CATAPULT
ECRS
Revolutionize retail with seamless integration and enhanced experiences.CATAPULT Retail POS acts as a comprehensive hub that connects all vital retail interaction points in real-time. Although many retail POS providers assert they deliver "Unified Commerce," their disjointed methods, which rely on integrated third-party systems, may permit some data exchange; however, these solutions often lack cohesive functionality. The fundamental problem lies in their failure to implement a consistent transaction logic throughout the organization. ECRS’ CATAPULT stands out as it is the only platform that utilizes a singular transaction logic specifically designed for retailers. This platform not only improves traditional Point of Sale systems by increasing efficiency and speeding up transactions, but it also enhances the checkout experience with its streamlined approach. In addition, it offers a self-checkout feature, allowing customers to enjoy an interactive self-service experience that reduces labor costs and shortens wait times. Furthermore, CATAPULT WebCart™ broadens the accessibility of physical stores, ensuring that consumers have a uniform shopping experience, no matter where they are. Ultimately, CATAPULT empowers retailers to seamlessly integrate their operations while significantly boosting customer satisfaction across multiple channels. The potential for operational improvement and customer engagement is truly remarkable with this innovative solution. -
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Planet Unified Commerce
Planet
Seamless integration for enhanced sales and omnichannel success.All retail technology interactions are overseen by a single, cohesive platform. Harnessing advanced technology allows for the enhancement of sales and aligns commerce with the latest consumer purchasing trends. Unified commerce offers a completely integrated suite of products designed to deliver a seamless shopping experience across various channels. It maximizes your omnichannel capabilities, leading to increased revenue and ensuring that customers can reach your products at any time and from any location. With the expertise of a single partner who is well-informed and accessible around the clock in your preferred language, you can have confidence in your operations. Additionally, the combination of integrated software and hardware can swiftly revamp your infrastructure, ease IT maintenance challenges, and significantly boost your productivity while also keeping your business adaptable to future changes. -
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Kibo eCommerce
Kibo
Transform your retail experience with seamless, scalable commerce solutions.Kibo distinguishes itself as the exclusive extensible and unified commerce platform that delivers customized omnichannel experiences. More than 1,000 brands have reaped the rewards of enhanced revenue through the use of Kibo. By employing an API-first approach, the Kibo Unified Commerce Platform ensures seamless integration with vital retail systems such as CRM, CMS, ERP, and warehouse management systems. With Kibo's microservices architecture, businesses can initiate their operations with the essential products, services, and features available today while remaining assured of their capacity to scale their functionalities in the future. The platform is enhanced by a diverse array of applications that leverage the Kibo microservice API, allowing for the enhancement or addition of new capabilities. Among these applications, the Import-Export tool is crucial for transferring important data, such as catalogs, customers, and orders, to and from your Kibo environment. This feature is particularly useful for populating your initial Kibo catalog, storefront, or fulfillment account and facilitates batch updates to existing data. In addition, Kibo's ongoing dedication to innovation means that users can easily adapt to evolving market trends, making it a forward-thinking choice for retailers. Kibo’s focus on user-friendly solutions positions it as an essential asset for businesses looking to thrive in a competitive landscape. -
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Brick & Click
Sonata Software
Seamlessly merging digital and physical retail for success.Brick & Click is recognized as the only Digital Retailing Platform that flawlessly merges digital operations with outstanding engagement across both physical and online shopping environments. As the Digital Revolution reshapes consumer behavior, it becomes crucial for retailers to engage their clientele using sophisticated Unified Commerce features. Our unique emphasis on delivering in-depth insights and our extensive expertise in Retail Systems of Engagement clearly set us apart from our rivals. Our software for multi-channel retail empowers brands to not just maintain but also enhance their customer interactions, offering tailored and seamless omnichannel retail experiences. Furthermore, our Retail Center of Excellence brings together skilled professionals, streamlined processes, and cutting-edge technology to boost domain knowledge and promote innovative solutions, leveraging tools like Microsoft Dynamics AX Retail, Hybris, Business Intelligence, Analytics, and Mobility Solutions. This collaborative strategy not only drives us to redefine benchmarks of retail excellence but also fosters significant outcomes for our partners, ensuring they remain competitive in a rapidly changing marketplace. By prioritizing innovation and customer engagement, we are committed to helping our clients thrive in the modern retail landscape. -
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Front Systems
Front Systems
Transform your retail experience with seamless mPOS integration!The iPad mPOS solution for retail offers a seamless commerce experience by integrating with your current business software. This innovation transforms physical stores into a significant asset for competition. While customers increasingly engage online before visiting, a substantial portion of transactions still occurs in-store. Front Systems' mobile point-of-sale empowers retailers by harmonizing their online and in-store sales processes. This integration not only enhances operational efficiency but also meets the expectations of modern consumers seeking convenience and a superior shopping experience. By leveraging this technology, retailers can better cater to the evolving preferences of their clientele. -
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CapInfo
CAPINFO Retail Software
Elevate customer engagement with seamless omnichannel retail solutions.The CapInfo Omnichannel platform significantly improves customer interaction by offering tools for loyalty program management, sales promotions, and gift card handling. As a unique and flexible solution, it enables retailers to provide a seamless shopping experience that spans both online and offline environments. By utilizing our promotions engine, businesses can create highly targeted marketing initiatives. With a variety of targeting options and sophisticated algorithms available, your Marketing Team can unleash their creativity and explore innovative approaches without constraints. Tap into the abundant customer data integrated within our platform to create customized offers that truly appeal to your audience, thereby enhancing your overall repeat purchase rates across your entire network. Adopt the Unified Commerce strategy by integrating and managing all sales promotions from different channels within one comprehensive solution. Moreover, the platform's ability to integrate seamlessly with third-party applications allows for a richer customer experience and enhanced functionality. This solution not only simplifies the management of promotions but also strengthens the bond between retailers and their customers, paving the way for long-term loyalty and satisfaction. In a rapidly evolving market, having such a robust system in place is essential for staying competitive and meeting customer demands effectively. -
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Qu
Qu Beyond
Transform your restaurant operations with intuitive, data-driven insights.Introducing Qu, the all-encompassing Enterprise Restaurant POS Solution that offers a cutting-edge and intuitive platform, effectively bringing together your omnichannel orders into a unified central hub, which enriches the experiences of both operators and customers through data-driven insights. This solution provides remarkable flexibility in menu management, allowing you to promptly adjust to evolving needs. Optimize your reporting and tracking across diverse brands to seize revenue opportunities while boosting both efficiency and profitability. By quickly recognizing product trends, you can make more strategic decisions. Furthermore, Qu delivers essential data insights that uphold the quality of your menu items, along with comprehensive item-level analytics. This platform empowers you to generate customized reports, ensuring that critical insights are readily available. Additionally, enhance your brand visibility and regain oversight with cohesive, visually appealing templates that maintain consistency across all platforms. Not only does this approach improve your operational effectiveness, but it also significantly elevates the overall experience for your customers. Ultimately, Qu represents a pivotal tool in transforming your restaurant's operational landscape and customer engagement strategies. -
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FieldStack
FieldStack
Empower your retail success through simplified customer-focused solutions.Embracing the Lean Retail Framework allows businesses to focus on providing outstanding customer experiences instead of getting caught up in complex technology implementations. Many retailers encounter barriers posed by technological challenges that hinder their ability to compete with larger competitors, especially regarding accessibility, product diversity, and personalized services. Issues such as inefficient manual processes and subpar inventory management can lead to problems like surplus inventory, stock shortages, and outdated goods. Retailers are consistently striving to optimize their productivity while reducing resource expenditure. Frequently, employees find themselves overwhelmed by repetitive tasks and technological obstacles, which detracts from their ability to deliver exceptional customer service. For years, dominant online platforms, established corporations, and well-known specialty shops have been gradually capturing the market share from local retailers. They leverage their significant financial power to develop sophisticated technologies that improve customer experiences and streamline operations, ultimately placing smaller businesses at a disadvantage. As a result, it becomes essential for local retailers to adopt innovative strategies that can help them compete effectively. By doing so, they not only enhance their operational efficiency but also strengthen their connection with customers, fostering loyalty and growth in the community. -
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OmniPOS
GK Software SE
Transform your retail operations with seamless, cloud-based solutions.The cloud4retail platform delivers integrated commerce solutions that can be accessed from any device, anywhere. The OmniPOS® system represents a comprehensive array of services that enables access to all enterprise functionalities, extending beyond just retail settings. GK Software promotes cohesive unified commerce with its GK/Retail OmniPOS offering for point-of-sale solutions. With a clientele encompassing 24% of the Global TOP 50, GK Software commands a 10% market presence across Europe and a notable 35% share in Germany's Tier 1 and Tier 2 sectors. Collectively, the companies utilizing GK's services generate an impressive annual revenue of 500 billion USD. OmniPOS® stands out as a contemporary substitute for conventional POS systems, utilizing the cloud4retail platform to enhance all in-store operations. By adopting the OmniPOS® service package, organizations can achieve consistent workflows, ensure uniform data handling, and create effective communication networks. This integration reduces dependence on standalone applications and lowers service costs, which significantly boosts operational efficiency. Moreover, the platform's flexibility makes it an indispensable resource for retailers aiming to refine their operations in a rapidly changing market landscape. Ultimately, businesses leveraging this technology can better adapt to consumer demands and drive growth. -
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Hii Retail
Extenda Retail
Empower your retail journey with seamless, scalable solutions.Hii Retail represents a cutting-edge platform designed to empower retailers in achieving Unified Commerce at scale. Originating from the Google Cloud, it is provided as a Software as a Service (SaaS) solution. Adhering to MACH principles, it features an API-first architecture combined with built-in security measures. This architectural framework allows for rapid implementations, facilitating genuine Unified Commerce that guarantees a seamless customer experience across both digital and physical channels. Furthermore, Hii Retail's commitment to ongoing improvement and deployment ensures that it remains flexible and scalable, readily adjusting to the evolving needs of retailers in a dynamic marketplace. Ultimately, this adaptability positions Hii Retail as a pivotal tool for businesses looking to thrive in the competitive retail landscape.
Unified Commerce Platforms Buyers Guide
In today’s highly dynamic retail and commerce environment, businesses are facing increased pressure to streamline operations, unify customer experiences, and adapt quickly to consumer behavior shifts. That’s where unified commerce platforms step in. These systems are more than just the next evolution of omnichannel solutions—they represent a complete integration of sales, fulfillment, customer engagement, and backend operations under one digital roof. For business leaders looking to stay competitive, a unified commerce approach is no longer a luxury—it’s a necessity.
What Is Unified Commerce?
Unified commerce is the strategic alignment and technological consolidation of all customer touchpoints and back-end systems into a single, centralized platform. It’s not just about syncing up your website with your store or your app with your CRM—it’s about collapsing silos so that every department, from marketing to inventory to finance, works from the same real-time data source. This allows businesses to deliver truly seamless, personalized experiences no matter how or where customers interact.
Unlike traditional multi-channel or even omnichannel strategies—which often stitch together disparate systems—unified commerce eliminates the patchwork. With a single platform powering all channels, data flows continuously between systems, enabling businesses to act faster, understand customers more deeply, and optimize operations at scale.
Why Unified Commerce Matters
From a business perspective, adopting a unified commerce platform can unlock significant competitive advantages. Here’s what makes this technology so critical:
- Real-Time Visibility: Gain a 360-degree view of customer behavior, inventory levels, order status, and sales performance—across all channels.
- Streamlined Operations: Minimize redundancy and manual processes by syncing sales, supply chain, and customer service systems.
- Personalized Experiences: Leverage centralized customer data to deliver timely, relevant, and consistent messaging and offers.
- Faster Decision-Making: Act on up-to-the-minute insights to make smarter business moves and adapt to market trends quickly.
- Scalability: Easily expand into new sales channels, geographies, or fulfillment models without overhauling your tech stack.
Core Features to Look For
Choosing the right unified commerce platform isn’t just about ticking boxes—it’s about aligning technology with your broader business goals. As you evaluate options, prioritize platforms that offer:
- Omnichannel Integration: Support for ecommerce, in-store POS, mobile, marketplaces, and more—all feeding into a single system.
- Centralized Data Management: Unified customer profiles, product catalogs, and order histories.
- Inventory Synchronization: Real-time stock updates across all selling and fulfillment channels.
- Customer Journey Tracking: Tools that map and analyze behavior across every interaction point.
- Flexible Fulfillment Options: Capabilities for BOPIS (buy online, pick up in store), ship-from-store, dropshipping, and curbside pickup.
- Automation Tools: Streamlined workflows for pricing, promotions, inventory replenishment, and returns.
- Cloud-Native Architecture: Scalable infrastructure with easy integrations and updates.
Key Considerations Before You Buy
Before signing off on a unified commerce solution, take the time to assess your organization’s specific needs, constraints, and strategic objectives. Keep the following in mind:
- Business Readiness: Are your teams and workflows prepared to adapt to a more centralized system?
- Tech Compatibility: Can the platform integrate cleanly with your existing tools or will it require a full system replacement?
- Customization vs. Out-of-the-Box: Do you need a highly tailored solution or will a turnkey platform suffice?
- Support and Training: What level of onboarding, education, and long-term support does the provider offer?
- Future-Proofing: Will this solution scale with your growth? Can it support emerging channels or trends?
The Business Impact
When deployed correctly, a unified commerce platform can revolutionize how your business operates and interacts with customers. The benefits extend across departments:
- Marketing can launch more precise, cross-channel campaigns.
- Sales teams can rely on accurate product and customer data to close deals faster.
- Operations can reduce errors and increase efficiency across the board.
- Finance gains better forecasting and budgeting capabilities thanks to unified reporting.
Ultimately, a unified commerce approach allows companies to be proactive rather than reactive—ready to meet customers wherever they are and however they choose to shop.
Final Thoughts
Investing in a unified commerce platform isn’t just a technology decision—it’s a strategic one. It’s about positioning your business to deliver on modern customer expectations while driving long-term efficiency, scalability, and profitability. The journey toward unification may involve upfront effort, but the payoff is a business that’s more agile, informed, and customer-centric than ever before. As you move forward, focus on finding a platform that doesn’t just fit your current needs but evolves alongside your vision for the future.