List of the Top 11 User Research Software for Mac in 2025

Warehouse-Native Customer Journey Analytics—No Black Boxes. Total Transparency. Kubit is the leading customer journey analytics platform, purpose-built for product, data, and marketing teams that need self-service insights, real-time data visibility, and complete control—without engineering bottlenecks or vendor lock-in. Unlike legacy analytics solutions, Kubit is natively integrated with your cloud data warehouse (Snowflake, BigQuery, Databricks), so you can analyze customer behavior and user journeys directly at the source. No data exports. No hidden models. No black-box limitations. With out-of-the-box capabilities for funnel analysis, retention metrics, user pathing, and cohort analysis, Kubit delivers actionable insights across the full customer lifecycle. Layer in real-time anomaly detection and exploratory analytics to move faster, optimize performance, and drive user engagement. Leading brands like Paramount, TelevisaUnivision, and Miro rely on Kubit for its flexibility, enterprise-grade governance, and best-in-class customer support. See why Kubit is redefining customer journey analytics at kubit.ai

Discuss.io is an innovative platform designed to help international brands and agencies efficiently plan, conduct, and disseminate qualitative research discussions on a large scale. Our services support enterprise market researchers, UX professionals, product managers, sales teams, and brand managers in enhancing consumer engagement and optimizing their workflows. Notable features encompass live video interviews, mobile screen sharing, interactive whiteboards, and advanced tagging capabilities. Users can swiftly generate highlight reels that capture important moments, saving them valuable time spent on video review. Additionally, we provide an extensive array of market research services, such as moderation, human translation, recruitment, and program management available through our marketplace, ensuring comprehensive support for all research needs. By leveraging our platform, teams can foster deeper insights into consumer behavior and preferences.

Percept Insight (pi) offers a comprehensive no-code SAAS platform that enhances your business intelligence with actionable insights at a fraction of the cost typically associated with traditional methods. For marketers, this means the ability to influence consumer behavior in real-time with unmatched accuracy; for instance, PI enables the deployment of timely WhatsApp reminders for users who have abandoned their shopping carts, ensuring immediate and significant impact without the hassle of cumbersome data imports. Product managers benefit from enhanced visibility into user interactions, uncovering trends such as the time taken to complete an order or preferred navigation paths, which facilitates the development of improved product strategies and the optimization of both top-performing and underachieving features. Simultaneously, engineers can easily configure reports to trigger alerts and incidents, all without writing a single line of code. Ultimately, Percept Insight is more than just a software tool—it's a strategic partner dedicated to revolutionizing business results, and its benefits are being acknowledged across various industries by a diverse array of companies. I am eager to explore how we can seamlessly integrate this groundbreaking solution into your operations, empowering you to harness data like never before and drive your business forward.

Userfeel is a comprehensive user testing platform that enables you to watch videos of genuine users discussing their experiences with your website or application. It is versatile enough to accommodate sites in any language, drawing from a diverse panel of over 130,000 testers fluent in 40 different languages. Testers are able to share feedback in your preferred language, facilitating the evaluation of websites in multiple languages. You can conduct tests across various devices, including desktop, tablet, and mobile. Our service allows for testing both your application and an external camera, covering platforms such as Android, iPhone, and iPad. Results are delivered within 24 hours, thanks to our extensive global network of testers, ensuring prompt feedback. Engaging with real users early in your design and decision-making phases can significantly enhance your understanding of how your website or app is perceived, and you can seek user insights whenever necessary to fine-tune your project. This real-time feedback mechanism empowers you to make informed adjustments based on actual user experiences.

riyo.ai is a cutting-edge platform crafted to assist businesses in optimizing user interactions, driving expansion, and enhancing their digital customer journey. By utilizing riyo.ai, companies can tap into their website’s capabilities through features like anonymous lead identification, visitor analytics, behavioral assessments, live chat, and an AI-driven chatbot, among others, to nurture leads, improve user experiences, and secure a competitive advantage in the digital landscape. ▶︎ Analyze: Gain Valuable Insights to Refine Your Strategy • Heatmaps: Visualize user engagement to fine-tune interactions. • Recordings: Analyze session recordings to identify behavioral patterns and areas for enhancement. • Dashboard & Reports: Utilize a comprehensive dashboard that offers reports for metric tracking and informed decision-making. ▶︎ Connect: Harness the Power of Immediate Engagement • Forms: Capture information from visitors with adjustable forms, paving the way for lead generation. • Live Chat: Engage with your audience seamlessly, providing prompt support and fostering relationships. • AI-Powered: Deliver tailored customer service and automate communication for efficiency. ▶︎ Convert: Optimize Your Sales Workflow • Website Visitor Tracking: Keep tabs on visitor activities to inform your strategic choices. • Identify Anonymous Visitors: Reveal company details for targeted marketing efforts, ensuring effective outreach. With these tools, businesses can transform their online presence into a powerful engine for growth and connection.

Userlytics stands out as an advanced user testing platform that enables rapid user experience assessments on various digital assets, including websites, apps, prototypes, and even competitor materials, accessible from any device. What sets Userlytics apart is its unique ability to capture screen activity, audio, and video from participants simultaneously. Additionally, users can make unlimited annotations, create highlight reels, and add as many users or administrators as needed for collaborative insights. The platform also features functionalities such as card sorting and tree testing, complete audio transcriptions, and branching logic to enhance usability testing. With dedicated account managers and quality assurance teams, Userlytics ensures that every outcome meets high standards of excellence. Users are encouraged to explore the platform by creating a test with a participant for free in just a few minutes using the code ONEFREE, receiving their results within a few hours, making it an efficient choice for user research. This opportunity allows individuals and businesses alike to gain valuable insights into their digital products with minimal effort.

Have you ever thought about how to grab your customers' attention and ensure they stay informed? Beupify presents a variety of customizable widgets that can be effortlessly added to your website, enabling you to quickly inform customers about product changes. This remarkable tool aims to increase your business's value and improve conversion rates by fostering ongoing communication with your audience, thereby nurturing long-term relationships through visually enticing widgets. Make the most of customer feedback to enhance your brand image, boost conversion rates, and develop enduring customer ties. With Beupify’s eye-catching and specific notification widgets, enhancing your business's value is an uncomplicated endeavor. Engage your customers with these dynamic widgets and tailored notifications to keep them updated. It's important to remember that acquiring customer feedback is vital for your continued success! Make sure you have effective methods in place to gather actionable feedback and examine user behaviors. By utilizing these cutting-edge tools and insights, you'll likely be delighted to see your business flourish and your product improve. Adopting this strategy will not only enrich your customers' experiences but also drive your business toward achieving greater heights. Additionally, continually refining your approach based on customer insights will further solidify your brand's reputation in the marketplace.

Siterecording, developed by 500apps, is a powerful tool for recording website interactions, allowing you to observe how users engage with your site, evaluate their behavior, and identify ways to enhance user experience and boost conversion rates. This software captures various user activities, including mouse movements and clicks, and compiles this data into video recordings for further analysis. With its sophisticated filtering options, you can easily manage and track user sessions, enabling you to focus on specific interactions and retain only the most relevant data for analysis. By utilizing the insights gained from user interactions, businesses can refine their websites to be more appealing and ensure that key elements are effectively highlighted. Marketers can take advantage of the information provided by Siterecording to make informed decisions based on actual user behavior, thereby optimizing their web presence more efficiently. Additionally, 500apps offers a comprehensive suite of over 37 applications designed to empower businesses to scale effectively, all for an affordable price of $14.99 per user. This all-in-one business solution aims to equip companies with the tools they need to grow and compete like leading Fortune 500 firms.

PlaybookUX is a global software solution designed to help companies gather insights from their intended audience. It enables users to observe genuine interactions with their products, websites, or prototypes. Our platform streamlines the processes of recruiting participants, offering incentives, and transcribing video sessions, along with comprehensive analysis of the collected data. Additionally, it utilizes advanced natural language processing techniques to enhance the evaluation of research sessions, ensuring deeper understanding and actionable insights. This innovative approach empowers businesses to make data-driven decisions based on real user feedback.

User Testing and Interviews have become remarkably straightforward. Connect with your target audience through tailored surveys or by setting up discussions to gather crucial insights that can inform your decisions immediately. Effortlessly identify and interact with your ideal demographic using over 100 criteria, along with custom screening questions on Lightster. If your desired participants aren’t already registered on the platform, we’ll assist in recruiting them at no additional cost. Lightster serves as an excellent platform for: * Conducting customer discovery interviews * Issuing surveys * Executing user testing Its features include: * Live conversations - easily schedule moderated sessions with your target audience directly through Lightster * Surveys - quickly distribute surveys to users on the platform to collect valuable insights without breaking the bank * Recorded sessions - enjoy built-in functionalities for screen-sharing, recording, and transcriptions for all interactions * Double-screening - examine detailed profiles before selecting participants * Web & mobile accessibility - Lightster functions flawlessly on both web and mobile devices, providing maximum convenience * Affordable all-inclusive pricing starting at just $12.50 per session, making it a budget-friendly option for all your testing requirements. With an extensive array of features, Lightster guarantees that you have all the tools necessary for impactful user engagement and research, ensuring your projects achieve the desired outcomes efficiently. This makes it an indispensable resource for anyone looking to enhance their understanding of user needs.

Qatalyst is a comprehensive User Research Platform that leverages Insights Artificial Intelligence to simplify the process of conducting moderated user research efficiently. It enables unmoderated and task-oriented research on Concepts, Prototypes, and Live Applications up to six times faster than traditional methods. With access to a vast global panel of over 80 million respondents, Qatalyst allows researchers to connect with a diverse audience at the touch of a button, enhancing the agility of the research process. Furthermore, its Insights AI Platform combines advanced technologies such as Facial Coding, Eye Tracking, Voice AI, and Generative AI, which provide teams with unbiased insights to foster the development of human-centered experiences driven by ongoing user feedback. By integrating these cutting-edge tools, Qatalyst not only speeds up the research process but also enriches the quality of insights gathered.