ManageEngine ADSelfService Plus vs. AD Browser

Password reset tickets are a common issue that troubles both IT teams and end users alike. To maintain productivity, IT departments often prioritize more critical tasks, pushing less urgent issues, such as password resets, further down the queue. If not handled swiftly, password reset tickets can lead to significant costs for organizations. Research indicates that nearly 30 percent of all help desk inquiries stem from forgotten passwords. Large enterprises have reportedly invested over $1 million to manage and resolve issues related to password resets. Regularly updating passwords is a valuable practice that can mitigate the risk of cyberattacks stemming from compromised credentials. To bolster security, experts advise that administrators implement policies mandating regular password changes and establish expiration timelines for passwords. By doing so, organizations can enhance their overall security posture while minimizing the burden on their IT teams.

AD Browser, created by LDAPSoft, is a free tool designed for navigating Active Directory® with a focus on user-friendliness. This simple application enables users to engage with Active Directory in a read-only mode, allowing them to search for entries, review various attributes, and run SQL-LDAP queries. Users have the capability to connect to Active Directory either remotely or locally, and can choose to install the browser on their own machines or directly on Domain Controllers (DC). Developed with stringent security measures in our Morton Grove, IL, USA facility, AD Browser can be confidently used on one or several DCs. Because it exclusively provides a read-only interface, users interested in altering attributes or values must turn to our advanced solutions, like the LDAP Admin Tool available in both Standard and Professional Editions. This design guarantees that while users can effortlessly access and examine information, modifications necessitate the appropriate tools to uphold security and data integrity. Thus, AD Browser serves as an essential utility for organizations looking to efficiently manage their Active Directory while maintaining a secure environment.