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Ratings and Reviews 0 Ratings
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What is Advanced Customer Information System (A-CIS)?
Knowledge serves as a powerful resource. In today's fast-paced environment, having access to instantaneous information is essential for maintaining high levels of customer satisfaction. Wabtec's Advanced Customer Information System (A-CIS) utilizes real-time data and predictive analytics to provide rail passengers with timely updates, thus enhancing their overall travel experience.
The intuitive web-based graphical interface for operators allows for various functionalities, including scheduled and real-time train arrival notifications, customizable audio and visual messages, live audio announcements, integrated text-to-speech features, pre-designed message templates, and a macro system for efficiency. Moreover, it includes an API for streamlined message management and a mobile interface that enables operators to deliver announcements both remotely and on-site.
In addition, Wabtec's A-CIS continuously monitors servers, station control units, and audio-visual systems to promptly alert operators and maintenance teams about any malfunctions, thereby ensuring that critical components like servers, station control units, serial and IP signs, and audio equipment such as DSPs and amplifiers remain functional. This proactive monitoring not only enhances reliability but also significantly contributes to a more seamless transit experience for all users, making it a vital part of modern rail operations. By prioritizing communication and information flow, Wabtec's A-CIS ultimately fosters greater trust and satisfaction among passengers.
What is AddTransit?
Our offerings are crafted to optimize and automate your transportation procedures with great efficiency. Keep your passengers updated with the most current schedules and live updates concerning their travels. Make sure to communicate the essential information that your passengers require. With our intuitive tools, you can access your data with ease. You can conveniently oversee your ticketing and scheduling modifications whenever it suits you. We offer customized solutions tailored to meet your specific business needs. Our software is designed with professionals like yourself in consideration. Smaller airlines frequently face challenges in competing with the powerful marketing capabilities of larger carriers. Additionally, while regional airlines are well-known to local residents, they might not be easily recognized by tourists, who can often disregard them as a feasible travel option. AddTransit elevates these smaller airlines by improving their profile to potential passengers, assisting them in discovering the best flight alternatives, and providing a seamless online ticket purchasing experience. This increased visibility can greatly enhance the ability of smaller airlines to acquire and retain passengers, ultimately boosting their growth and success. By leveraging our services, these airlines can level the playing field and attract more travelers who are seeking diverse flight options.
Media
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Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Wabtec
Date Founded
1869
Company Location
United States
Company Website
www.wabteccorp.com/digital-intelligence/signaling-and-train-control/information-management/advanced-customer-information-system-a-cis
Company Facts
Organization Name
AddTransit
Company Location
United States
Company Website
addtransit.com
Categories and Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Categories and Features
Public Transportation
Billing & Invoicing
Dispatch Management
Driver Data
Driver Logs
Fixed Route Management
Mileage Tracking
Multiple Route Support
Paratransit Management
Routing
Scheduling
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management