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What is Alcea ProjectTrack?

The Alcea ProjectTrack platform was designed to support teams in effectively completing tasks and addressing project-related challenges while enhancing overall performance. It ensures that all team members receive automatic notifications regarding any task changes that may impact them. Additionally, it offers event scheduling capabilities for sending proactive communications, including reminders for upcoming tasks and appointments. Your data is securely stored and safeguarded with password protection, allowing administrators to manage access permissions effectively. They can determine who sees specific information and control or limit their access as needed. Moreover, users can conveniently access information from anywhere with an Internet connection. The user-friendly interface of Alcea requires minimal training, making it accessible for all team members. Email notifications keep everyone informed about the status of issues whenever updates occur, and security settings can be customized to manage visibility and update timing for different users. This level of control ensures that sensitive information is only available to authorized personnel, fostering a secure and efficient work environment.

What is Alcea IssueTrack?

Alcea IssueTrack is a versatile issue management software that streamlines your workflow, fosters teamwork, enhances productivity, and ensures accountability. This cloud-based solution effectively replaces traditional spreadsheets and disparate systems. As a robust tracking platform, Alcea IssueTrack empowers your organization to work together seamlessly, boost efficiency, and resolve business processes effectively. The platform includes customizable workflow rules that facilitate the prioritization and advancement of issues. Managers benefit from having immediate access to essential information for resource management and performance assessment. You also have the ability to tailor the appearance of your system and gather relevant data as needed. Notifications about any updates to issues are sent via email to all interested parties, ensuring everyone stays informed. Additionally, you can set up security parameters to determine visibility and access to updates based on user roles. This level of customization and control makes Alcea IssueTrack an invaluable tool for any organization aiming to enhance their issue management processes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per month
Free Trial Offered?
Free Version

Pricing Information

$20.00/month/user
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Alcea Tracking Solutions

Date Founded

1997

Company Location

Canada

Company Website

alceatech.com/solutions/alcea-projecttrack/

Company Facts

Organization Name

Alcea Tracking Solutions

Date Founded

1997

Company Location

Canada

Company Website

alceatech.com/issuetrack/

Categories and Features

Project Management

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Categories and Features

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

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