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What is Voicent Appointment Reminder?
Voicent offers an automated system for appointment scheduling and reminders that enhances communication with clients. The software sends tailored messages directly to any phone number, allowing recipients to interact by confirming, rescheduling, calling back, or leaving a voicemail using their keypad. With its omnichannel features, Voicent enables reminders to be sent through voice recordings, text messages, or emails, providing a versatile approach to client engagement. Moreover, you can gather confirmations from clients through the same communication channels, ensuring a seamless process. This multifaceted system enhances the efficiency of managing appointments and fosters better client relationships.
What is 1Call?
To improve the overall experience for patients by refining communication strategies and operational workflows, it is crucial to engage call centers in this process. The representatives at hospital call centers act as a key link between patients and healthcare providers in different departments. Our customized software solutions cater to healthcare institutions of all sizes, effectively tackling the communication hurdles faced by the industry. Organizations that implement our hospital call center services report reduced wait times for callers, more streamlined interactions with on-call staff, and enhanced handling of urgent calls thanks to the capabilities of 1Call software. Furthermore, healthcare professionals gain advantages from our secure messaging system, telehealth options, and smooth EMR integrations, which not only boost operational efficiency but also help minimize alarm fatigue in bustling healthcare settings. By utilizing these innovative tools, hospitals can foster a communication strategy that is not only more responsive but also centered around the needs of patients, ultimately leading to improved satisfaction and care outcomes. This commitment to enhancing communication will pave the way for a more effective healthcare delivery system.
Integrations Supported
Voicent Communications
API Availability
Has API
API Availability
Has API
Pricing Information
$2,199 one-time payment
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Voicent Communications
Date Founded
2001
Company Location
United States
Company Website
www.voicent.com
Company Facts
Organization Name
1Call
Date Founded
1976
Company Location
United States
Company Website
www.1call.com
Categories and Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Categories and Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Emergency Notification
Contact Management
Geo Targeting
Mass Notifications
Scenario Planning
Templates
Two-Way Communication
Medical Scheduling
Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling