Athenta DCeye vs. Quanta System Manager (QSM)

netTerrain offers a dynamic and automated platform for visual diagramming and reporting, providing comprehensive representations of your IT infrastructure, including data centers, networks, fiber, and cloud systems. By substituting disjointed documentation with coherent, interactive maps and reports, netTerrain aids in cutting expenses, accelerating troubleshooting processes, preventing system downtime, and reducing the need for field visits. Users can access both broad overviews and detailed analytics on various aspects such as capacity, power management, security updates, work orders, and beyond. Moreover, netTerrain empowers organizations to visualize their IT landscape effectively, facilitating informed decision-making for every business scenario encountered. This level of insight ensures that teams are well-equipped to address challenges and optimize their operations continuously.

Modius provides innovative solutions for overseeing the availability, capacity, efficiency, and operational readiness of essential facilities. Our leading product, OpenData, encompasses a comprehensive suite of tools, including Data Center Infrastructure Management (DCIM), designed to optimize the performance of mission-critical infrastructure while facilitating seamless integration with various devices. OpenData combines analytics, dashboards, and visual representations into a unified interface for enhanced user experience. In partnership with the ESTCP, Modius showcased a Middleware solution that simplifies the use of utility and facility data, ultimately enhancing facility management, operational efficiency, and maintenance practices. This collaboration not only demonstrates our commitment to advancing facility management but also highlights the transformative potential of integrated data solutions in the industry.

OpManager serves as the perfect comprehensive tool for monitoring your organization's entire network system. It allows you to meticulously track the health, performance, and availability of all network components, including switches, routers, LANs, WLCs, IP addresses, and firewalls. By providing insights into hardware health and performance, you can efficiently monitor metrics such as CPU usage, memory, temperature, and disk space, thereby enhancing overall operational efficiency. The software simplifies fault management and alert systems through instant notifications and thorough logging. With streamlined workflows, users can easily set up the system for rapid diagnosis and implementation of corrective actions. Additionally, OpManager boasts robust visualization features, including business views, 3D data center representations, topology maps, heat maps, and customizable dashboards that cater to various needs. By equipping users with over 250 predefined reports covering critical metrics and areas in the network, it empowers proactive capacity planning and informed decision-making. Overall, the extensive management functionalities of OpManager position it as the optimal choice for IT administrators striving for enhanced network resilience and operational effectiveness. Furthermore, its user-friendly interface ensures that both novice and experienced administrators can navigate the platform with ease.

Device42 is a powerful software solution designed for managing data centers and networks, crafted by IT professionals to facilitate the discovery, documentation, and oversight of Data Centers and IT systems as a whole. This tool delivers valuable insights into enterprise infrastructure by effectively mapping out hardware, software, services, and network dependencies. It boasts impressive visual representations alongside a user-friendly interface, complemented by webhooks and APIs for seamless integration. With Device42, planning for network modifications becomes easier, and it helps to minimize mean time to recovery (MTTR) during unforeseen outages, ensuring that you have the necessary tools for maintenance, audits, warranty management, license tracking, lifecycle oversight, inventory management, and asset tracking, including detailed room and rack configurations. Additionally, it allows for integration with various IT management platforms, such as Security Information and Event Management (SIEM), Configuration Management (CM), and IT Service Management (ITSM), providing comprehensive data mapping and more. As a member of the Freshworks family, we are dedicated to enhancing our offerings, ensuring that our global customers and partners receive exceptional solutions and unwavering support, maintaining our long-standing commitment to excellence.

Delska operates as a specialized data center and network service provider, delivering customized IT and networking solutions for enterprises. With a total of five data centers in Latvia and Lithuania—one of which is set to open in 2025—and additional points of presence in Germany, the Netherlands, and Sweden, we create a robust regional ecosystem for data centers and networking. Our commitment to sustainability is reflected in our goal to reach net-zero CO2 emissions by 2030, establishing a benchmark for eco-friendly IT infrastructure in the Baltic region. Beyond traditional services like cloud computing, colocation, and data security, we also introduced the myDelska self-service cloud platform, designed for rapid deployment of virtual machines and management of IT resources, with bare metal services expected soon. Our platform boasts several essential features, including unlimited traffic and fixed monthly pricing, API integration, customizable firewall settings, comprehensive backup solutions, real-time network topology visualization, and a latency measurement map, supporting various operating systems such as Alpine Linux, Ubuntu, Debian, Windows OS, and openSUSE. In June 2024, Delska expanded its portfolio by merging with two companies—DEAC European Data Center and Data Logistics Center (DLC)—which continue to function as separate legal entities under the ownership of Quaero European Infrastructure Fund II. This strategic merger enhances our capacity to provide even more innovative services and solutions to our clients.

An All-Inclusive Solution for Efficient File Orchestration and Management Across Edge, Data Center, and Cloud Storage PeerGFS offers a uniquely software-driven approach tailored to tackle the complexities of file management and replication in multi-site and hybrid multi-cloud setups. With over 25 years of industry experience, we focus on file replication for organizations with distributed locations, providing numerous advantages for your operations: Increased Availability: Attain elevated availability through Active-Active data centers, whether they are hosted on-premises or in the cloud. Edge Data Security: Protect your essential data at the Edge with ongoing safeguards to the central Data Center. Boosted Productivity: Facilitate distributed project teams by granting them rapid, local access to essential file resources. In the current landscape, maintaining a real-time data infrastructure is crucial for success. PeerGFS effortlessly meshes with your current storage solutions, accommodating: High-volume data replication across linked data centers. Wide area networks that often experience lower bandwidth and increased latency. You can take comfort in knowing that PeerGFS is built for ease of use, ensuring that both installation and management are straightforward tasks. Moreover, our commitment to customer support means you’ll always have assistance when needed.

Intradiem stands out as the sole workforce management platform that ensures tangible outcomes while enhancing customer service. Our innovative technology functions as an automated supervisor for call centers, activating rules in real-time based on current operational conditions. It is responsible for executing over 1.2 billion automated tasks each year, contributing to significant savings of over $160 million for our clients in just the last two years. With its unique capabilities, Intradiem empowers organizations to optimize their workforce efficiency like never before.

Eclipse ERP software, crafted by industry professionals and favored by leading distributors in HVAC, Electrical, Plumbing, and PVF, offers innovative solutions to enhance supply chain efficiency. Constant improvement in supply chain management is essential, and Eclipse provides real-time data and insights that enable smarter operations from forecasting to fulfillment. The user-friendly job management tools simplify the process of ordering large distribution projects across electrical, HVAC, or plumbing sectors. Additionally, you can track your inventory live, ensuring your business remains agile and responsive. This system not only helps in satisfying customers and boosting profits but also in reducing excess inventory. The effectiveness of a warehouse is closely linked to the proficiency of its staff and the tools they utilize, and Epicor Eclipse simplifies the management of warehouse functions such as receiving, put-away, picking, inventory adjustments, and cycle counts to streamline operations. With these capabilities, companies can maximize their operational potential and maintain a competitive edge in the market.

Site24x7 offers an integrated cloud monitoring solution designed to enhance IT operations and DevOps for organizations of all sizes. This platform assesses the actual experiences of users interacting with websites and applications on both desktop and mobile platforms. DevOps teams benefit from capabilities that allow them to oversee and diagnose issues in applications and servers, along with monitoring their network infrastructure, which encompasses both private and public cloud environments. The comprehensive end-user experience monitoring is facilitated from over 100 locations worldwide, utilizing a range of wireless carriers to ensure thorough coverage and insight into performance. By leveraging such extensive monitoring features, organizations can significantly improve their operational efficiency and user satisfaction.

CallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.