Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • FocalReview Reviews & Ratings
    20 Ratings
    Company Website
  • HR Partner Reviews & Ratings
    154 Ratings
    Company Website
  • APS Payroll Reviews & Ratings
    1,525 Ratings
    Company Website
  • Performly Talent Reviews & Ratings
    53 Ratings
    Company Website
  • Lucca Reviews & Ratings
    2,497 Ratings
    Company Website
  • ThriveSparrow Reviews & Ratings
    12 Ratings
    Company Website
  • CompUp Reviews & Ratings
    65 Ratings
    Company Website
  • OrangeHRM Free HR Software Reviews & Ratings
    322 Ratings
    Company Website
  • PeopleForce Reviews & Ratings
    207 Ratings
    Company Website
  • Repfabric Reviews & Ratings
    52 Ratings
    Company Website

What is BigHand Partner Performance?

BigHand Partner Performance is a dedicated platform designed specifically for evaluating and managing compensation in the legal industry. This interactive tool streamlines the process of assessing partner productivity and remuneration, allowing users to effortlessly analyze performance metrics, distribute points, offer bonuses, and determine compensation for each partner. Users are enabled to investigate detailed elements such as client trends and allocation points, providing valuable insights into the firm's performance landscape. Furthermore, it allows for a side-by-side comparison of both partners and attorneys, facilitating in-depth evaluations of their historical and current performance and compensation data. This capability empowers firms to effectively rank and contrast their partners, enhancing decision-making processes. Additionally, the platform includes options for partners to conduct self-assessments, which can be scrutinized by the compensation committee and securely stored with past evaluations, guaranteeing a thorough record of performance reviews. By offering such comprehensive features, this system promotes transparency and encourages informed choices related to partner compensation, ultimately strengthening the overall management of firm resources.

What is Aspect Performance?

To effectively achieve your organizational goals, it is crucial that your call center team—including representatives, managers, and supervisors—works in harmony. By leveraging Aspect Performance, you can generate both historical and real-time metrics that can be customized according to the specific roles of each user, allowing team members to pinpoint areas needing improvement or targeted coaching to meet established objectives. Access to pre-built reports, dashboards, and key performance indicators provides you with a thorough understanding of resource performance in relation to both operational and strategic aims. Moreover, visualizing this data through intuitive and interactive charts, heatmaps, and graphs can help reveal the root causes of any performance deficiencies. In addition, empowering call center supervisors with essential insights into agent weaknesses and supplying them with tools for immediate and automated coaching can significantly boost overall productivity and ensure team alignment. Such a comprehensive strategy not only optimizes operations but also cultivates a culture of ongoing enhancement and development within the call center, ultimately leading to improved service delivery and customer satisfaction. By adopting these practices, organizations can create a more agile and responsive team capable of adapting to evolving demands.

Media

Media

Integrations Supported

Aspect Quality
Aspect Workforce

Integrations Supported

Aspect Quality
Aspect Workforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

BigHand

Date Founded

1995

Company Location

United Kingdom

Company Website

www.bighand.com/en-us/our-solutions/partner-performance/

Company Facts

Organization Name

Aspect, an Alvaria Brand

Company Location

United States

Company Website

aspect.com

Categories and Features

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Categories and Features

Performance Management

360 Degree Feedback
Compensation Management
Custom Rating Scales
Customizable Templates
Individual Development Plans
On-going Performance Tracking
Peer Appraisals
Review Cycle Tracking
Self Service Portal
Self-Appraisals
Skills Assessments
Weighted Performance Measures

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

Popular Alternatives

Popular Alternatives

FocalReview Reviews & Ratings

FocalReview

SpiraLinks Corporation
Scorebuddy Reviews & Ratings

Scorebuddy

Sentient
Aspect Performance Reviews & Ratings

Aspect Performance

Aspect, an Alvaria Brand
TASKE Contact Reviews & Ratings

TASKE Contact

TASKE Technology