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TablesReadyOur SMS-based application designed for managing waitlists, reservations, and queues in various sectors such as restaurants and hospitals will enhance the efficiency of your customer management process. Customers have the option to join your list seamlessly through an embedded widget, web page, or SMS, and you have the flexibility to disable this feature if desired. The platform supports online bookings and appointments that can be tailored for different industries, including dining, personal services, retail, entertainment, and government agencies. Communicating with your guests is simple; you can notify them when you're ready to serve by using a range of customizable automated texts or initiating a direct SMS conversation. If you prefer to use another scheduling software, that's not an issue; you can upload your reservations or utilize our API for smooth customer flow management. Additionally, our app integrates effortlessly with Square POS and Weebly, allowing for automatic text notifications when orders are placed. Importantly, there is no need for you or your customers to download any apps, making the process even more convenient. This user-friendly approach ensures that managing customer interactions is straightforward and efficient for all parties involved.
What is Brilliant Hospitality?
Our comprehensive channel management solution streamlines the task of managing pricing and availability for your hotel across all chosen platforms. Whether you are leveraging your own booking engine, utilizing OTAs, or tapping into GDS, everything can be handled seamlessly from a single user-friendly interface. The system guarantees excellent synchronization by importing all online reservations through a 2-Way XML connection. With the Rate Comparison feature, you can monitor your key competitors to sustain a competitive advantage. Price modifications and availability can be coordinated across various booking sites simultaneously, including major platforms such as Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Our booking engine enables direct reservations from guests visiting your website, effectively reducing intermediary fees while boosting the number of direct bookings. You have the flexibility to update pricing and availability at any time via the web, ensuring continuous access. Moreover, enhanced visibility is provided through Google Hotel Price Ads, Hotel Finder, and Maps, which helps you attract a larger pool of potential guests. This all-in-one management system not only optimizes your hotel’s performance but also enhances your operational efficiency, allowing you to focus more on delivering exceptional guest experiences. Ultimately, it empowers you to elevate your hotel's revenue potential with ease.
What is Benson?
To get started with Benson at a new hotel, all you need to do is enter a few key details, and you're ready to roll! If you're making a switch from a previous property management system, we've got a detailed, easy-to-follow guide to ensure a smooth transition. Being cloud-based means there's no need for extra hardware costs, making it a budget-friendly solution. Transform the way your back office functions by reducing paperwork and customizing data analysis to fit your unique requirements. Benson offers vital business information, showcasing only what you need to know about your hotel in an intuitive way. You can create invoices, apply charges, and swiftly move on to your next responsibilities. With less administrative burden, your front desk team can concentrate more on what truly counts: ensuring guests have a wonderful experience. You can set competitive pricing to fill last-minute vacancies, extend special deals for repeat clients, and assess the effectiveness of your OTAs and travel agents. Furthermore, streamline your communication by sending booking confirmations directly from the system, thus improving overall operational efficiency. This high degree of automation empowers your staff to focus on providing outstanding service, ensuring that guests leave with positive memories. Embrace this innovative approach to hotel management and witness a significant enhancement in both productivity and guest satisfaction.
Integrations Supported
Agoda
Airbnb
Booking.com
Expedia
Facebook
Google
Google Maps
TallOrder
Tripadvisor
Integrations Supported
Agoda
Airbnb
Booking.com
Expedia
Facebook
Google
Google Maps
TallOrder
Tripadvisor
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$65 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Brilliant Hospitality
Company Location
United Kingdom
Company Website
brillianthospitality.com/hotel-software/
Company Facts
Organization Name
Benson Software
Date Founded
2016
Company Location
United Kingdom
Company Website
bensonsoftware.com
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reservations
Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental