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What is CLAIMExpert?

Acrometis' premier claims processing solution excels in workflow management by leveraging a versatile rules engine that automates the routing of documents. This innovative system integrates various components, including claim assessment scoring, matching body parts to claim compensability, compliance with jurisdictional regulations, and relatedness scoring, all designed to reduce both the time and expenses tied to claims. Impressively, CLAIMExpert is capable of independently processing 65 percent of incoming medical bills and non-medical documents without any user involvement. Documents necessitating adjuster review are promptly identified and organized, which streamlines decision-making and keeps the process efficient. With initial processing free from adjuster participation, clients typically see enhancements in medical loss ratios, ranging from 11 to 23 points within the first year. Additionally, CLAIMExpert features rules that cover over 190 different document types, allowing it to effectively handle whitemail and any other paperwork that might reach an adjuster's desk. This holistic strategy not only boosts operational efficiency but also profoundly influences the entire claims management experience, ultimately leading to improved client satisfaction.

What is ALYCE Claims Management?

ALYCE caters specifically to municipalities and self-insured entities, managing claims related to Workers' Compensation, Auto Liability, and Auto Property. The platform's user-friendly interface prominently displays key data points on the primary claim pages, such as a financial overview, while additional information can be accessed through a simple scroll or click. It features a robust multi-tiered system that fulfills employer reporting needs, tailored to various locations and departments. Furthermore, ALYCE supports recovery processes that encompass salvage, subrogation, and payments from excess carriers. The system also streamlines the management of recurring and scheduled payments, complete with diary alerts for important deadlines. Automated diaries are generated based on significant events, financial transactions, and timelines to ensure nothing is overlooked. Additionally, the software facilitates the automatic creation of form letters for claimants, attorneys, and other involved parties, enhancing communication and efficiency throughout the claims process. This comprehensive approach ensures that all aspects of claims management are effectively addressed, providing peace of mind to its users.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Acrometis

Date Founded

2002

Company Location

United States

Company Website

www.acrometis.com/our-solutions/claimexpert-and-associated-services/

Company Facts

Organization Name

Brightwork

Date Founded

1998

Company Location

United States

Company Website

www.brightworkinc.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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