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Ratings and Reviews 0 Ratings
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CallTrackingMetricsCallTrackingMetrics stands out as the sole SaaS platform that integrates call tracking and conversion intelligence to enhance contact center automation, leading to a more tailored experience for customers. Discover which marketing initiatives are driving leads or conversions, and leverage that information to create automated call flows that enhance your contact center operations. With our comprehensive suite of phone, text, online, and live chat tools, you can achieve seamless communication across your entire organization. More than 100,000 users around the globe rely on CallTrackingMetrics to streamline communications for their sales, marketing, and service teams, ensuring efficiency and effectiveness in their outreach efforts. Our call tracking capabilities include dependable dynamic number insertion (DNI) for precise session-level attribution, as well as local and toll-free tracking numbers, which offer omnichannel attribution across calls, texts, and form submissions. Additionally, our contact center solutions feature a user-friendly browser-based softphone, along with intelligent routing options to optimize call management. Embracing these advanced features can significantly elevate your organization's customer interaction strategy.
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CallShaperAn All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.
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boberdooBoberdoo.com serves as an advanced software-as-a-service platform tailored for the lead generation sector. It provides an array of tools, including lead distribution software, call routing, and Ping Tree functionalities. This platform enables users to manage, direct, invoice, and monitor all incoming web leads and phone calls seamlessly from a single interface. Among its many features are live call transfers, lead scoring systems, customizable form creation, internet lead routing, and sophisticated filtering options. Additionally, it incorporates data science and artificial intelligence to enhance lead purchasing, facilitates feedback collection, supports ping post services, and offers user-friendly reporting alongside SMS lead notifications. Users can greatly streamline their operations and improve efficiency by utilizing boberdoo.com’s comprehensive suite of tools and services.
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HubSpot CRMHubSpot serves as an AI-driven customer platform that combines all the essential software, integrations, and tools required to unify your marketing, sales, and customer support efforts. By utilizing HubSpot’s connected platform, businesses can accelerate growth by prioritizing the most critical aspect of their operations: customer engagement. The HubSpot CRM goes beyond being merely a tool; it is the core of your business operations. This CRM solution empowers your team to cultivate stronger relationships with customers, fundamentally changing how you communicate with them. It provides a seamlessly integrated environment for sales, marketing, and customer service, enabling deep insights into your customer interactions. Everything is neatly organized within an intuitive dashboard that boosts your team's productivity. As your business evolves, our platform is built to scale, offering adaptable solutions that cater to your changing requirements. Additionally, HubSpot CRM features a robust free version filled with vital functionalities, making it an excellent option for forward-thinking businesses. This innovative CRM is set to redefine customer management; every customer interaction represents a chance for growth and improvement. You can schedule a demo to explore our premium offerings, or you may begin using our extensive range of free tools right away.
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TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
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TwilioLeverage the programming language you already enjoy to swiftly prototype concepts, create communication applications that are ready for production, and deploy serverless solutions all within a single API-driven platform. Twilio offers a comprehensive, fully-customizable platform featuring versatile APIs for every communication channel, advanced built-in intelligence, and a robust global infrastructure designed to scale alongside your needs. Seamlessly integrate powerful APIs to initiate the development of solutions for SMS, WhatsApp, voice, video, and email communications. Explore extensive documentation and software development kits (SDKs) available in a variety of programming languages such as Ruby, Python, PHP, Node.js, Java, and C#, or kick off your initial project using our open-source code templates that facilitate the rapid creation of production-level communication applications. Additionally, you can tap into insights and support from a thriving community of over 9 million developers, offering valuable guidance and inspiration for your upcoming projects. So don’t hesitate—sign up today and embark on your development journey.
What is CallRoot?
Seamlessly integrate features like dynamic number insertion, call recording, call heatmaps, SMS workflows, keyword attribution, and CRM integrations within minutes. CallRoot equips your marketing team to implement campaigns efficiently, track performance, and achieve outstanding outcomes. By dynamically inserting tracking phone numbers on your website, you gain the ability to analyze different call sources and identify the keywords that drive them. Build a pool of numbers, allowing CallRoot to manage dynamic insertion and tracking automatically on your behalf. This enables you to assess and record phone call conversions across both offline and online marketing channels, including PPC keywords, with ease. With access to detailed call analytics, you can effortlessly download reports from an intuitive tracking dashboard designed for user convenience. Furthermore, you can procure local phone numbers to better monitor incoming calls from visitors to your website, significantly improving your chances of connecting with prospective customers. Such thorough tracking empowers you to refine your marketing strategies based on actionable data insights, ultimately enhancing your campaign's effectiveness and reach. By leveraging these tools, your team can make more informed decisions and foster stronger customer relationships.
What is Call Tracker?
Our innovative call tracking software allows you to pinpoint which marketing campaigns are driving phone inquiries, giving you the ability to make data-driven marketing decisions. Equipped with tracking numbers, you gain access to thorough and accurate call logs along with in-depth reports. The call information feature includes advanced tools that facilitate team collaboration, evaluate calls for lead qualification, and offer coaching through our call recording capability. Moreover, our number pool tracking technology enables you to monitor search keywords and PPC clicks linked to each caller, with seamless integration into Google Adwords. The primary benefit of our call tracking solution for marketers is the valuable insights it provides into the performance of diverse marketing channels and campaigns. We support the measurement and evaluation of each call via a reporting suite that reveals the source channel and keyword search terms for callers. By connecting with Google Analytics Goals, we equip you to optimize your Adwords strategies and boost marketing ROI through reports that emphasize the successful aspects of your digital marketing efforts, allowing for ongoing enhancement of your tactics. Additionally, our intuitive interface makes it easy to navigate and comprehend this critical data, ensuring that you can leverage it effectively. In this way, you can stay ahead of the competition by continually adapting your marketing strategies based on real-time insights.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
$4 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
CallRoot
Date Founded
2017
Company Location
United States
Company Website
callroot.com
Company Facts
Organization Name
Call Tracker
Company Website
calltracker.io
Categories and Features
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Categories and Features
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording