CallShaper vs. Arbeit Dialer

An All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.

Start increasing the volume of your outbound calls within a shorter timeframe to regain control over your team's productivity. Eliminate downtime and significantly enhance your connection rates, potentially doubling them in the process. The feature that allows you to configure imports just once and store the layout for future use dramatically reduces wasted time and effort on repetitive tasks. Customized messaging options and features like dynamic caller ID give you the flexibility to engage with your contacts in the most effective manner possible. Initiating your journey with Arbeit Dialer is a simple endeavor that guarantees minimal disruption during and after the quick setup phase. You have the ability to listen to live or recorded calls, which not only assists in training and developing agents but also ensures adherence to compliance standards, all while boosting revenue through connection rates that can rise by as much as 60%. Our committed in-house support team is dedicated to making your experience with Arbeit Dialer efficient and nearly risk-free. We manage all setup processes at no additional cost and with little downtime, and there is no long-term commitment required, making it a compelling choice for businesses eager to improve their outbound calling strategies. Thanks to this hassle-free onboarding experience, you can swiftly start capitalizing on the advantages of increased productivity and enhanced connection rates, ultimately leading to greater overall success for your team.