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What is Capillary Insights+?

Harness the power of AI-enhanced customer analytics and business intelligence to derive actionable insights. In today's marketplace, consumers anticipate that brands will acknowledge their unique preferences and requirements. Capillary Insights+ equips you with a profound comprehension of consumer behavior and interests. With the diverse range of engagement channels at play, monitoring consumer interactions with your brand can be quite complex. By gathering data from every interaction point, you can cultivate a comprehensive 360° view of your customers through a Consumer Data Platform. This approach allows you to compile information from multiple sources, refine and eliminate duplicate consumer records, and enrich these profiles based on all touchpoints. By gaining an extensive understanding of each customer’s transactional and behavioral patterns across every channel, you can boost conversion rates through customized messaging and experiences. Utilize demographic and behavioral segmentation derived from CDP data to craft personalized engagements that truly resonate with each individual consumer. Ultimately, a deeper insight into your customers can significantly amplify brand loyalty and enhance overall satisfaction, paving the way for lasting relationships. Additionally, this thorough understanding can help anticipate future trends and preferences, further positioning your brand for success in a competitive landscape.

What is AIM?

Defining the various first-party data segments that arise as your business progresses can be quite a daunting task. Smart Segmentsâ„¢ enable you to strategically aim at your audience in the future with efficient conversion campaigns that utilize both behavioral and contextual elements. AIM gathers a vast array of insightful information, such as geo-targeting, user behaviors, actions, timing, environmental conditions, referral sources, language preferences, search queries, and URL histories. By simply adding a small piece of code to your website, AIM takes over the meticulous job of improving the intelligence shown on your dashboard. This method provides a solid foundation for starting personalization without incurring additional costs. If you are contemplating a shift in your CMS or CRM, there's no need for concern; just make sure AIM is deployed consistently across all platforms for a smooth transition. To successfully market your offerings and connect with customers, it is crucial to have a thorough comprehension of their identities. Data that resides unnoticed within a CRM or analytics platform fails to provide actionable insights. AIM streamlines the delivery of personalized marketing to your brand, making it both accessible and efficient. With AIM in your toolkit, you can adeptly maneuver through the intricacies of customer engagement and customize your strategies to cater to their distinct needs, ensuring a more effective marketing approach. Ultimately, this leads to stronger customer relationships and enhanced brand loyalty.

Media

Media

Integrations Supported

Verloop.io

Integrations Supported

Verloop.io

API Availability

Has API

API Availability

Has API

Pricing Information

$25,000 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com

Company Facts

Organization Name

CloudEngage

Date Founded

2013

Company Location

United States

Company Website

cloudengage.com/aim/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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