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What is Capture911?

Capture911 is an affordable and reliable application designed specifically for documenting multi-channel communications and calls that are vital for effective public safety operations. This cutting-edge software efficiently gathers data from multiple channels and enables quick access and playback of coordinated incidents. Tailored to fit the unique requirements of your organization, Capture911 complies with both NG911 and P25 standards, ensuring adherence to industry benchmarks. The system guarantees comprehensive recording of every call and radio interaction, capturing essential metadata like time, date, ANI, ALI, radio ID, alias, and Talkgroup ID among others. With strong security protocols in place, Capture911 meets both current and forthcoming regulations concerning the recording, storage, and transmission of all communications. Additionally, the software supports digital incident reconstruction, allowing users to piece together events in a sequential manner via a user-friendly interface, making it an indispensable resource for in-depth investigative analysis. This all-encompassing solution not only boosts operational efficiency but also plays a critical role in enhancing accountability during emergency response scenarios. Ultimately, Capture911 stands out as a pivotal asset for organizations striving for excellence in public safety communication management.

What is AgencyWeb IWM?

AgencyWeb®, IWM is an online solution designed to streamline the management of public safety personnel. Its advanced infrastructure elevates the efficiency of management practices within the public safety sector. Users can choose between a comprehensive Enterprise solution that includes all applications or the more flexible Enterprise Lite option, which allows for the addition of applications as needed. This platform serves as a hub for overseeing workforce operations, enabling the tracking of employee activities while providing insights into the financial implications of services rendered. Additionally, it automates intricate scheduling needs around the clock, ensuring that workforce efforts are reported accurately in terms of what was done, where, and the associated costs. It guarantees that qualified personnel are appropriately assigned and compensated fairly. Furthermore, it enables better control of overtime expenses while maintaining adequate staffing levels. By eliminating payroll inaccuracies that arise from manual processes, it significantly enhances operational efficiency. The system also centralizes the management of training, monitors asset returns, and facilitates asset assignments, while promoting seamless data sharing with other systems for enhanced collaboration. Overall, AgencyWeb® IWM is a comprehensive tool that enhances public safety workforce management and operational effectiveness.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HigherGround

Date Founded

1973

Company Location

United Statesv

Company Website

www.higherground.com/capture911

Company Facts

Organization Name

Orion Communications

Date Founded

1998

Company Location

United States

Company Website

www.orioncom.com/agencyweb-iwm-download-brochure

Categories and Features

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Categories and Features

Government

Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Workforce Management

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

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