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What is CaseXellence?

Enhance the case management process and applicant experience through a unified platform. • Streamline the integration of knowledge, communication, workflows, and resources to effectively oversee caseloads. • Offers robust security features and can be implemented on a FedRAMP certified cloud with adherence to PCI, NIST, and ADA standards. • Incorporates integrated fraud prevention measures and identity verification systems. • Adapt quickly to meet the increasing expectations of citizens. Accelerate: Resolve cases more efficiently with immediate access to data and collaborative tools. • Streamline workflows to boost overall productivity. • Cut down on operating expenses. • Automate processes for heightened efficiency and reduced costs. • Leverage data analytics for informed decision-making to maximize return on investment. Connect: • Gather customer information while gaining insights through comprehensive analytics and reporting capabilities. • Utilize AI and machine learning for enhanced document processing and customer support. • Foster improved communication and engagement with citizens. • Deliver superior services to the community, ensuring their needs are met effectively.

What is AdvocacyPro?

Keep your entire team connected, no matter where they are located. The platform operates entirely online, requiring no software downloads, and it adjusts effortlessly to any device. You have the power to manage user access permissions, which is particularly beneficial for college campuses, facilitating cooperation between victim support services and campus security. Moreover, partner organizations can be granted access as necessary. You can work from any location that suits you, whether you're generating reports, examining client files, or making immediate updates. Everyone stays connected in real-time, whether from the office or while using a smartphone or tablet. There’s no need to install anything on your computer; simply go to the provided website to get started. The interface is designed to adapt to various devices, including computers, laptops, tablets, and smartphones. While the system is tailored primarily for victim services, it also serves the needs of other groups effectively. A specialized version is available for college campuses, ensuring precise tracking of all client case information. Although it is mainly focused on victim assistance, its adaptable nature has made it popular among a variety of users. This comprehensive solution not only enhances communication but also promotes collaboration among all involved parties, ensuring that everyone is on the same page. Ultimately, the platform provides a seamless experience that encourages teamwork and supports diverse organizational needs.

Media

Media

Integrations Supported

Matter Center for Office 365
Oracle PeopleSoft
Salesforce

Integrations Supported

Matter Center for Office 365
Oracle PeopleSoft
Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Speridian Technologies

Date Founded

2003

Company Location

United States

Company Website

casexellence.speridian.com

Company Facts

Organization Name

AdvocacyPro

Date Founded

2003

Company Location

United States

Company Website

www.advocacypro.com

Categories and Features

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

Categories and Features

Human Services

Case Management
Certification & Licensing
Child Welfare Management
Document Management
Reporting & Statistics
Scheduling
Time Tracking
Training Management

Social Work Case Management

Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management

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