ChannelShaper vs. CallShaper

Uncover essential market insights and explore growth avenues alongside both existing and potential partners, such as resellers and distributors, by leveraging Aximpro’s ChannelShaper business intelligence platform. Are you looking for a flexible, responsive, and scalable software solution that can assist you in navigating the intricate metadata challenges within the channel environment? Would you appreciate receiving unbiased assessments to pinpoint which partners hold the most promise for your business? With Aximpro’s ChannelShaper as your foundation, you will tap into expert market insights and actionable recommendations through a cutting-edge, all-encompassing, cost-effective, compatible, and transparent software solution. This tool enhances outcomes by merging diverse data technology applications, empowering you to strengthen your competitive edge and set the stage for business growth. Furthermore, Aximpro’s ChannelShaper conducts a thorough analysis of your partner ecosystem, assessing how closely your resellers align with your competitors, which provides deeper insight into your strategic positioning. With this powerful tool at your disposal, you will be equipped to make well-informed decisions that propel your growth and success to new heights. Overall, it serves not only as a data analysis tool but also as a strategic partner in your journey toward business excellence.

An All-In-One Call Center Solution CallShaper’s cloud-driven software for call centers offers a straightforward approach to call management. Inbound and outbound call center managers benefit from CallShaper's dynamic, user-friendly, and adaptable platform for optimizing their operations. The platform is tailored to help call centers lower expenses and enhance return on investment. CallShaper collaborates with businesses to boost contact rates, monitor agent performance, manage leads and sales workflows, and optimize outreach efforts. Managers can easily route calls to different parties using the intuitive drag-and-drop interactive Voice Response (IVR) editor, which considers agent availability, type, and timing. CallShaper also enables call centers to examine databases to identify leads, whether landline or mobile, as well as manage Do Not Call list entries and track call abandonment rates, aiding customers in adhering to Telephone Consumer Protection Act (TCPA) regulations. Supervisors have the capability to upload leads in bulk, while agents can rely on call scripts to effectively address and resolve customer inquiries. Furthermore, with predictive and preview dialing features, marketing agents can streamline their call processes and gain insights into lead information prior to engaging with clients, thus enhancing overall productivity and efficiency.