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What is ChargeAutomation?

Introducing a versatile payment collection solution that streamlines the process by automatically dividing payments, whether partial or full, in alignment with their respective due dates. This system is designed to facilitate transactions based on your booking cancellation or refund policies, ensuring that charges and refunds are processed seamlessly. With just a single click, you can generate a payment link and easily share it with your customers through various platforms, including email, SMS, Messenger chatbots, and more. This user-friendly approach significantly reduces the risk of delays, additional costs, and the potential for non-payment associated with traditional billing methods. The automated payment collection system operates in accordance with the established cancellation policies, providing peace of mind with our Chargeback Protection feature that safeguards against customer disputes and unpaid dues. Guests are empowered to add or change their payment methods at their convenience, while also receiving timely reminders for upcoming payments. Additionally, you can visually track the status of your reservations and conveniently export the data into CSV files for further analysis or record-keeping. This comprehensive tool is designed to enhance both customer experience and operational efficiency.

What is Brilliant Hospitality?

Our comprehensive channel management solution streamlines the task of managing pricing and availability for your hotel across all chosen platforms. Whether you are leveraging your own booking engine, utilizing OTAs, or tapping into GDS, everything can be handled seamlessly from a single user-friendly interface. The system guarantees excellent synchronization by importing all online reservations through a 2-Way XML connection. With the Rate Comparison feature, you can monitor your key competitors to sustain a competitive advantage. Price modifications and availability can be coordinated across various booking sites simultaneously, including major platforms such as Booking.com, Agoda, Expedia, Hotelbeds, Laterooms, Orbitz, Lastminute.com, and Airbnb. Our booking engine enables direct reservations from guests visiting your website, effectively reducing intermediary fees while boosting the number of direct bookings. You have the flexibility to update pricing and availability at any time via the web, ensuring continuous access. Moreover, enhanced visibility is provided through Google Hotel Price Ads, Hotel Finder, and Maps, which helps you attract a larger pool of potential guests. This all-in-one management system not only optimizes your hotel’s performance but also enhances your operational efficiency, allowing you to focus more on delivering exceptional guest experiences. Ultimately, it empowers you to elevate your hotel's revenue potential with ease.

Media

Media

Integrations Supported

5stelle*
AbodeBooking
Airbnb
Authorize.Net
Beds24
Braintree
Conekta
Expedia
Facebook
Google Maps
Hosthub
IXOPAY
Misterbooking PMS
Moneris
Payeezy
Payfirma
Paysafe
Reception
RoomRaccoon
WinHMS Express

Integrations Supported

5stelle*
AbodeBooking
Airbnb
Authorize.Net
Beds24
Braintree
Conekta
Expedia
Facebook
Google Maps
Hosthub
IXOPAY
Misterbooking PMS
Moneris
Payeezy
Payfirma
Paysafe
Reception
RoomRaccoon
WinHMS Express

API Availability

Has API

API Availability

Has API

Pricing Information

0.15% per transaction
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

ChargeAutomation

Date Founded

2015

Company Location

Canada

Company Website

chargeautomation.com

Company Facts

Organization Name

Brilliant Hospitality

Company Location

United Kingdom

Company Website

brillianthospitality.com/hotel-software/

Categories and Features

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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