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Ratings and Reviews 0 Ratings
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What is Chargeback?
Chargeback is a specialized service designed to prevent chargebacks effectively, embodying its purpose with precision. This cutting-edge platform notifies users of transactions where a customer has initiated a chargeback, enabling automatic refunds before matters escalate. By adopting this proactive strategy, businesses can see a notable reduction in chargeback rates, ultimately leading to decreased fees and fewer disputes overall. The system sends automated alerts about impending chargeback requests 24 to 48 hours prior to their filing, granting ample time to issue a refund and avert the chargeback.
Chargeback operates seamlessly in the background, offering peace of mind while fostering strong relationships with payment processors. There are no monthly minimums, contracts, or onboarding fees involved, making it accessible to businesses of any size. This solution is not only economical but also customized, as you only incur costs when a notification is triggered. With Chargeback, you can reap the rewards without needing to invest upfront, allowing you to focus on your core business operations without worry. Overall, this service represents a strategic investment in safeguarding your revenue and enhancing customer satisfaction.
What is Chargeback Defense?
Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.
Integrations Supported
Recurly
Braintree
Chargebee
First Data
Konnektive CRM
PayPal
ResponseCRM
Shopify
Stripe
USAePay
Integrations Supported
Recurly
Braintree
Chargebee
First Data
Konnektive CRM
PayPal
ResponseCRM
Shopify
Stripe
USAePay
API Availability
Has API
API Availability
Has API
Pricing Information
$35/alert
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Chargeback.io
Date Founded
2023
Company Location
United Arab Emirates
Company Website
www.chargeback.io
Company Facts
Organization Name
Chargeback Defense
Company Location
United States
Company Website
www.chargebackdefense.com
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics