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What is Chargeback?

Chargeback is a specialized service designed to prevent chargebacks effectively, embodying its purpose with precision. This cutting-edge platform notifies users of transactions where a customer has initiated a chargeback, enabling automatic refunds before matters escalate. By adopting this proactive strategy, businesses can see a notable reduction in chargeback rates, ultimately leading to decreased fees and fewer disputes overall. The system sends automated alerts about impending chargeback requests 24 to 48 hours prior to their filing, granting ample time to issue a refund and avert the chargeback. Chargeback operates seamlessly in the background, offering peace of mind while fostering strong relationships with payment processors. There are no monthly minimums, contracts, or onboarding fees involved, making it accessible to businesses of any size. This solution is not only economical but also customized, as you only incur costs when a notification is triggered. With Chargeback, you can reap the rewards without needing to invest upfront, allowing you to focus on your core business operations without worry. Overall, this service represents a strategic investment in safeguarding your revenue and enhancing customer satisfaction.

What is Chargeback Gurus?

Utilizing our extensive expertise in the industry along with our proprietary FPR-360 technology, we achieve a chargeback recovery rate that is significantly higher—three times the average in the sector. Our system seamlessly integrates with your payment gateway, processor, and CRM, allowing us to analyze chargeback data and identify their underlying causes in real-time, all while maintaining strict security standards to safeguard your information. As the leading provider of dispute analytics and Smart Chargeback Recovery solutions, our offerings, which include alerts, the Root-Cause Analyzer™, and 3D Secure technologies, empower you to decrease chargebacks by nearly 50%. Furthermore, our capability to identify chargeback origins in real-time provides unparalleled insights into your customers' purchasing behaviors, surpassing any other dispute resolution tool on the market. The Root-Cause Analyzer empowers you to assess over 40 different data points, assisting in identifying vulnerabilities, improving customer retention, and enhancing overall satisfaction among your clientele. Consequently, our forward-thinking approach not only simplifies the management of disputes but also plays a crucial role in fostering the sustained growth and prosperity of your business. By adopting our solutions, you can transform your chargeback strategy into a powerful asset for long-term success.

Media

Media

Integrations Supported

Braintree
PayPal
Recurly
Shopify
Stripe
Adyen
Chargebee
Clearent Payment Processing
Cybersource
Help Scout
HubSpot CRM
NMI
OrangeCRM
PayKings
PaySimple
Payanywhere
USAePay
WooCommerce
Zendesk
Zoho CRM

Integrations Supported

Braintree
PayPal
Recurly
Shopify
Stripe
Adyen
Chargebee
Clearent Payment Processing
Cybersource
Help Scout
HubSpot CRM
NMI
OrangeCRM
PayKings
PaySimple
Payanywhere
USAePay
WooCommerce
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$35/alert
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Chargeback.io

Date Founded

2023

Company Location

United Arab Emirates

Company Website

www.chargeback.io

Company Facts

Organization Name

Chargeback Gurus

Date Founded

2014

Company Location

United States

Company Website

www.chargebackgurus.com/en/

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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