Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Claims Signal?
Claims Signal™ is an innovative quality assurance solution for claims, created by Aon and Athenium Analytics, aimed at assisting insurers in identifying high-risk claims at an earlier phase. By enhancing the overall experience for policyholders, this platform has the potential to significantly improve claims indemnity and expenses, with estimates ranging from 4% to 6%. In the current dynamic landscape of insurance, claims teams are under increasing pressure to boost customer satisfaction, optimize workflows, and reduce financial losses. While regular quality audits can successfully uncover the underlying issues and divergences from best practices, the insights gleaned from these evaluations might not be available for weeks or months after a claim has been finalized. Envision having the capability to monitor open claims in real-time and address quality issues proactively before they adversely affect outcomes. The Claims Signal platform employs cutting-edge artificial intelligence to analyze open claims, pinpoint emerging challenges, and generate instant alerts, enabling frontline managers to act swiftly before a claim is resolved. By incorporating predictive analytics along with timely notifications, insurers can potentially decrease claims leakage by as much as 4%, thereby revolutionizing the claims management landscape. This forward-thinking methodology not only boosts operational productivity but also cultivates a mindset of ongoing enhancement among claims teams, ultimately leading to a more responsive and effective claims handling process. As a result, insurers can better align their strategies with customer needs and market demands.
What is 360Globalnet?
360Globalnet presents an innovative no-code digital claims platform called 360SiteView, designed to allow insurers to effortlessly handle and automate every stage of the claims process, from the initial First Notice of Loss (FNOL) to the final settlement. This entirely digital and all-encompassing solution enables users to report and track their claims through a user-friendly, incident-specific template accessible via a website, mobile application, or contact center. By leveraging video, images, and documentation effectively, the platform streamlines the claims process, resulting in reduced lifecycle times and heightened customer satisfaction. Furthermore, an automated customer portal guarantees that clients receive timely updates on their claims without the hassle of remembering additional logins or passwords. With almost complete configurability, operational teams are empowered to create and execute digital workflows without needing any technical expertise. The platform is adaptable to a diverse range of claims, including motor, property, casualty, travel, pet, warranty, commercial, engineering, aviation, and marine, making it an excellent option for insurers. By embracing this cutting-edge solution, insurers can dramatically enhance their claims management processes while also providing a remarkable experience for their clients, ultimately leading to greater retention and trust.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Athenium Analytics
Company Location
United States
Company Website
www.athenium.com/products/claims-signal/
Company Facts
Organization Name
360Globalnet
Date Founded
2010
Company Location
United Kingdom
Company Website
www.360globalnet.com/usa/online-digital-claims-management-platform
Categories and Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting
Categories and Features
Insurance Claims Management
CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting