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What is Column Case Management?

Launched in 2006, Column Case Management has become the leading web-based solution for case management, designed for both commercial and public sector organizations. Built on the BMC Remedy Action Request System (ARS), this software enables entities to efficiently manage both simple and complex processes, fostering compliance with best practices and standardization. Notable features include robust reporting and analytics, task automation, knowledge management, service level agreements (SLAs), oversight of notifications, and audit controls, among others. Popular applications of Column Case Management comprise Column Case Investigative, Column Customer Service Support, and Column Records Management. Its extensive functionality and adaptability position it as an essential resource for organizations aiming to boost their operational effectiveness. As a result, many businesses have reported significant improvements in workflow efficiency and overall service delivery.

What is Comtrac?

Envision a single investigator accomplishing the workload typically handled by an entire team. Comtrac's AI-driven investigation management software boosts efficiency by linking exhibits to essential offense components and seamlessly producing legal documents and briefs of evidence. Elevate your experience beyond conventional conversational AI through Comtrac’s pre-built prompts, grounded in the expertise and reasoning of experienced investigators. The software generates automated briefs, investigation reports, and court-ready documents, facilitating quicker and more informed decision-making, which enhances outcomes in both enforcement and prosecution. With swift implementation, Comtrac provides results without the necessity for custom solutions or costly development processes. By minimizing dependence on large teams and analysts, it ensures a prompt return on investment, while its fully customizable nature allows it to integrate effortlessly with any agency or jurisdiction, making it a versatile tool for modern investigations.

Media

Media

Integrations Supported

5X
Axon Evidence
Docusign
Microsoft 365
SafetyCulture

Integrations Supported

5X
Axon Evidence
Docusign
Microsoft 365
SafetyCulture

API Availability

Has API

API Availability

Has API

Pricing Information

$60000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Column Technologies

Date Founded

1998

Company Location

United States

Company Website

www.columnit.com

Company Facts

Organization Name

Comtrac

Date Founded

2014

Company Location

Australia

Company Website

comtrac.com.au

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

Law Enforcement

Case Management
Certification Management
Court Management
Court Management Integration
Crime Scene Management
Criminal Database
Dispatching
Evidence Management
Field Reporting
Incident Mapping
Internal Affairs Administration
Investigation Management
Scheduling

Categories and Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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