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What is Comarch Service Fulfillment & Orchestration?

Comarch's Service Fulfillment & Orchestration aims to streamline the telecom service fulfillment process, enhancing time-to-market and enabling efficient delivery of customer service across a hybrid network. Utilizing a model-driven, catalog-based approach, this product facilitates the orchestration of orders within telecom hybrid networks. The system adeptly integrates virtual network functions and network services with traditional network services and physical network functions, adhering to the TMF SID model. Within the framework of ETSI NFV ISG terminology, SFO can effectively execute end-to-end service orchestration as well as MANO orchestration, overseeing the initiation of VNFs. This solution can operate independently or function in a federated model, coordinating third-party domain orchestrators. Moreover, Comarch's Service Fulfillment & Orchestration can act as an orchestrator itself, managing the comprehensive orchestration of telecom services across various domains, ensuring a seamless and integrated approach to service management. As a result, the platform significantly enhances operational efficiency for telecommunications providers.

What is Cisco Elastic Services Controller?

The Cisco Elastic Services Controller (ESC) operates as a Virtual Network Functions Manager (VNFM), overseeing the complete lifecycle of Virtual Network Functions (VNFs) from their initial onboarding and deployment to ongoing tasks such as monitoring, scaling, healing, and eventual retirement. Its adaptable and modular architecture supports both Cisco's own VNFs and those provided by third-party vendors, making it versatile for various network environments. Seamlessly integrating into any ETSI-compliant Management and Orchestration (MANO) framework, ESC maintains the integrity and compliance of the overall architecture. The platform offers extensive visibility into the creation of services, facilitating effective management from the initial instantiation through crucial maintenance processes, including auto-scaling and healing, all the way to the final dismantling of both straightforward and complex multi-VNF services. By skillfully managing these multi-VNF services, ESC provides vital tools for establishing service definitions, implementing policies, and managing VNF placements, thereby improving operational efficiency. Additionally, ESC incorporates sophisticated analytics and service health monitoring capabilities, bolstered by its built-in instrumentation, which guarantees continuous optimization of network performance. This all-encompassing strategy not only streamlines network management but also significantly boosts the reliability of services implemented across various settings, ultimately leading to improved user experiences and operational outcomes.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/oss-solutions/service-fulfillment/

Company Facts

Organization Name

Cisco

Date Founded

1984

Company Location

United States

Company Website

www.cisco.com/c/en/us/products/cloud-systems-management/elastic-services-controller-esc/index.html

Categories and Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Categories and Features

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