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What is CommVergence?

Billing can often be complex, requiring careful attention to detail and a dedication to outstanding service. iCommVergence presents a holistic solution that empowers you to handle billing for modern telecommunications services while preparing you for future challenges. The automated system optimizes the billing workflow, enabling you to issue invoices promptly and with improved efficiency, generally demanding fewer resources and less time compared to your existing methods. By adopting this integrated, state-of-the-art OSS/BSS platform, you can streamline a variety of operations: manage all billing functionalities through a single interface, leverage table-driven capabilities for greater customization, enhance customer service interactions, support a cohesive multi-service architecture, create a flexible rules-based engine, and oversee an array of functions including billing, customer support, rating, issue management, payment, and point-of-sale tasks. Additionally, this platform allows for seamless integration of web technologies with third-party applications, provides options for customizable bundling and discounting, and improves overall workflow efficiencies across your organization. Ultimately, this strategy not only simplifies your billing process but also equips your business to excel in the rapidly changing telecommunications industry, ensuring you remain competitive and responsive to market needs.

What is Auris?

Auris provides innovative and user-friendly cloud-based OSS/BSS core digital platforms tailored for service providers, enabling them to capitalize on previously overlooked opportunities in the digital landscape. With a strong foundation built since 2002, Auris empowers its partners by offering all-encompassing solutions, thereby allowing clients to focus on their primary business activities. Through the seamless integration of technology and commercial insight, Auris operates as a unified organization. In a similar vein, Cima Connected Life offers a dynamic platform for healthcare organizations, enabling them to manage patient care effectively from the comfort and affordability of home settings, which significantly enhances service quality. This forward-thinking strategy not only optimizes patient management but also boosts operational efficiency for healthcare providers, illustrating the importance of innovation in the industry. As both companies continue to evolve, they play a crucial role in transforming their respective sectors.

Media

Media

Integrations Supported

Avalara
Calix Cloud
Paymentus

Integrations Supported

Avalara
Calix Cloud
Paymentus

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

CommSoft

Date Founded

1985

Company Location

United States

Company Website

www.commsoft.net/client-service

Company Facts

Organization Name

Auris

Date Founded

2002

Company Location

United States

Company Website

auris.com

Categories and Features

Billing and Provisioning

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

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