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Ratings and Reviews 0 Ratings
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What is Community 360?
Community 360 serves as a comprehensive platform for community engagement, empowering Community Managers to effectively oversee their data, cultivate community relationships, and nurture a thriving environment. Our system is designed for both B2B and government applications, featuring a secure, single-tenancy white-label solution that can be tailored to specific needs. It stands out as the ideal choice for large-scale sports organizations, bringing together your entire fanbase on a single platform. With functionalities such as live chat, season ticket management, and merchandise sales, it offers a safe and curated space for your supporters. Additionally, you can organize events, provide assistance, and collect donations all in one centralized location. This platform is not only perfect for various organizations but also an excellent tool for community consultation. It facilitates positive interactions while automatically filtering out negativity, sarcasm, and profanity, ultimately fostering a dynamic and engaged community. As a result, users can focus more on building connections rather than managing conflicts.
What is Commune?
Commune is an all-encompassing, AI-powered community platform tailored to create a personalized experience that enhances user growth and reduces customer attrition. It fosters significant customer interaction on a broad scale, providing interactive communication channels that facilitate connection between users and administrators. By integrating all essential features into one platform, Commune guarantees that vital data is readily available in one central location, enabling effective monitoring of customer interactions across different functionalities. Additionally, it offers smooth integration with existing CRM systems to improve data management practices. With an emphasis on data-driven enhancements, Commune delivers individualized experiences that are further supported by workflow capabilities. The platform also cultivates specific environments for users to engage with one another and provide mutual support, which is essential for community-building. Users can efficiently curate and update existing knowledge regarding their products and services while also coordinating webinars and related events. Moreover, Commune is equipped to send automated email and push notifications to keep users informed about newly published content, ensuring continuous engagement. By facilitating surveys and gathering user opinions, businesses can pinpoint potential avenues for growth and product improvements, thus maintaining a strong alignment with customer demands. This comprehensive approach not only enriches the community experience but also stimulates ongoing engagement and fosters innovation continuously, making it a vital tool for any business aiming to thrive in a competitive landscape.
Media
No images available
Integrations Supported
Microsoft Teams
Salesforce
Slack
Zapier
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Community 360
Date Founded
2024
Company Location
Australia
Company Website
www.community360.au
Company Facts
Organization Name
Commune
Company Location
United States
Company Website
commune.us
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Social Media Management
Automated Publishing
Brand Tracking
Content Management
Customer Engagement
Multi-Account Management
Multi-User Collaboration
Post Scheduling
Reporting/Analytics
Social Media Monitoring
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Community
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label