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What is Complete Claims?

Claims adjudication services encompass a variety of sectors such as medical, dental, vision, and prescription claims, along with both short and long-term disability cases. These services can be accessed on-site with a license or through a hosted application model (ASP). Powered by Microsoft technology, the system employs an SQLServer database and a Windows front end for optimal performance. Our customer service team is highly esteemed, comprised of healthcare claims experts with at least 12 years of experience in the industry. Every support request is documented, allowing clients to track their status online. The system includes a plan copy and modification feature that enables quick implementation of changes. Auto-adjudication is facilitated through benefit codes built on business rules that take into account over 25 variables related to both claims and claimants, all processed by the adjudication engine. Submissions can be made in various formats, including scanned images, EDI, or traditional paper submissions. The system adheres to HIPAA EDI 5010 transaction sets, guaranteeing secure and efficient processing. Furthermore, re-pricing fees and UCR schedules can be entered into the system ahead of their effective dates, while the date-driven logic ensures re-pricing is executed based on the service date, enhancing the overall workflow of claims processing. This comprehensive solution not only streamlines claims management but also significantly improves client satisfaction and operational efficiency.

What is ClaimsXPress?

In the realm of insurance, the repercussions of a claim can significantly influence long-term business results, marking a critical juncture for both insurers and their policyholders. ClaimsXPress enables insurers to deliver outstanding experiences that lead to positive outcomes. The caliber of claims service is a vital differentiator for insurers, irrespective of the competitive landscape. By refining the claims experience, ClaimsXPress cultivates customer loyalty and drives greater business from distribution channels. Forward-thinking companies acknowledge that streamlined processes and adaptable systems are essential for swift expansion. With a keen emphasis on the growth potential of insurers, ClaimsXPress is specifically designed to address these demands. The capability to quickly respond to claims and access vital information is crucial, and ClaimsXPress excels in facilitating both, empowering users to accelerate their objectives. Ultimately, improving the claims process transcends mere efficiency; it is about fostering enduring relationships that yield advantages for all parties involved. This approach not only enhances customer satisfaction but also strengthens the overall reputation of insurers in a competitive market.

Media

Media

Integrations Supported

Insurity

Integrations Supported

Insurity

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Complete Health Systems

Company Website

completehealthsys.com/claims/

Company Facts

Organization Name

Insurity

Date Founded

1971

Company Location

United States

Company Website

insurity.com/decisions/claimsxpress

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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