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What is Concourse - Disputes?
Concourse – Disputes is a comprehensive platform designed to streamline the entire workflow related to dispute management, overseeing the chargeback life cycle from the initial filing of a claim to its final resolution for both card issuers and acquirers. This powerful system adeptly addresses all aspects of managing disputes tied to electronic payment transactions, which include credit cards, debit cards, ATMs, POS systems, and mobile payments. It covers the creation and management of retrieval requests, chargebacks, representments, arbitration, and other tasks associated with disputes. Users have the flexibility to control dispute actions throughout the entire transaction life cycle, allowing them to initiate disputes based on the unique characteristics of each transaction. The platform is equipped to generate adjustments, chargebacks, representments, and a variety of other processes related to disputes. Furthermore, it simplifies compliance with network-specific dispute regulations from major entities such as Visa, MasterCard, Discover, and American Express. By incorporating internal processing protocols as unique workflow steps within dispute management strategies, it significantly boosts both efficiency and adherence to regulations. Ultimately, this all-encompassing system proves to be invaluable for organizations striving to refine their dispute resolution methodologies and ensure sustained operational success.
What is ClearSale?
For merchants, generating revenue is of utmost importance. We are committed to ensuring that fraud does not hinder your ability to achieve this revenue. Additionally, the experience your customers have should remain unaffected by the measures you take to protect against fraud. ClearSale stands out as the sole fraud prevention solution that manages chargebacks, false declines, and various related challenges. This enables you to optimize your revenue by approving every order placed by your customers. ClearSale also monitors customer browsing behavior and identifies their origins for website transactions. Our sophisticated algorithm incorporates fraud detection rules tailored specifically to your business and operates on a robust machine-learning platform that swiftly adjusts to your distinct fraud risk profile. Furthermore, our team of fraud analysts focuses on finding justifications to approve orders rather than decline them, ensuring a smoother experience for your customers. With this approach, merchants can confidently pursue their revenue goals while minimizing the impact of fraudulent activities.
Integrations Supported
BigCommerce
Brasil na Web
Canopy
Cumulus Retail
Magento
Oracle Commerce
PrestaShop
Salesforce Commerce Cloud
Shopify
VTEX
Integrations Supported
BigCommerce
Brasil na Web
Canopy
Cumulus Retail
Magento
Oracle Commerce
PrestaShop
Salesforce Commerce Cloud
Shopify
VTEX
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
BHMI
Date Founded
1986
Company Location
United States
Company Website
www.bhmi.com/concourse-disputes/
Company Facts
Organization Name
ClearSale
Date Founded
2001
Company Location
USA
Company Website
www2.clear.sale/fraud-protection/how-it-works
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Categories and Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval