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What is Conga Order Management?

Ensuring customer satisfaction can be achieved by providing timely and precise delivery of products and services following an order placement. Conga Order Management oversees the complete order processing journey, from the initial coordination of tasks to the final stages of provisioning and fulfillment. This system allows customers to receive their desired products and services exactly when they need them. By enabling management of changes during the order process, Conga Order Management enhances overall customer satisfaction through improved accuracy and timely delivery. It consolidates all orders and fulfillment statuses from various channels into one accessible repository. This offers businesses comprehensive insights into customer orders, including estimated delivery dates, shipping fees, and applicable taxes, thus fostering informed decision-making and better customer interactions. Ultimately, the integration of these features leads to a more streamlined and efficient order management experience.

What is Adpoint?

Reduce total ownership expenses and enhance efficiency by unifying four critical systems into one platform with Adpoint. Every organization strives to amplify sales while cutting down on sales-related costs, and this straightforward approach can be effortlessly realized with Adpoint. Our platform promotes a more integrated sales strategy that conserves precious time while driving up revenue. Featuring advanced order management capabilities especially designed for media companies, Adpoint's superior OMS simplifies and automates the sales delivery process, resulting in quicker approvals and seamless fulfillment. This boost in operational efficiency for publishers leads to improved satisfaction for advertisers. We recognize that elevated customer satisfaction ultimately correlates with increased lifetime value. By consolidating invoicing across various channels, Adpoint alleviates administrative burdens and helps avert potential conflicts. Transitioning to a unified platform empowers businesses to concentrate on growth, customer engagement, and long-term success. Additionally, the seamless integration of systems ensures that teams can collaborate more effectively, maximizing their potential and driving innovation.

Media

Media

Integrations Supported

Cargo
Conga CPQ
Conga Digital Commerce
DV Publisher Suite
Google Calendar
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Ingenico AXIUM
JD Edwards EnterpriseOne
Localstars
Oracle Cloud Financials
Paybox
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence
Salesforce
Tableau
dotdigital Engagement Cloud

Integrations Supported

Cargo
Conga CPQ
Conga Digital Commerce
DV Publisher Suite
Google Calendar
Google Workspace
HubSpot CRM
HubSpot Customer Platform
Ingenico AXIUM
JD Edwards EnterpriseOne
Localstars
Oracle Cloud Financials
Paybox
Qlik Cloud Analytics
SAP BusinessObjects Business Intelligence
Salesforce
Tableau
dotdigital Engagement Cloud

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Conga

Date Founded

2006

Company Location

United States

Company Website

conga.com/products/conga-order-management

Company Facts

Organization Name

Lineup Systems

Date Founded

2009

Company Location

United States

Company Website

www.lineup.com/solutions/adpoint

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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