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What is CounterBalance?

CounterBalance is more than just a software tool; it is a robust platform that provides users with significant control over their operational management. This adaptable system includes features such as Customer Relations Management (CRM), process oversight, scheduling, inventory and time cost tracking, and financial accounts, among others. By leveraging CounterBalance, management can develop a customized system tailored to their specific operational needs. Users have the ability to craft personalized process flows, set up diverse payment options, create forms, implement access controls, and configure notifications and reporting functionalities. Essentially, CounterBalance allows you to build an application that feels like it was created by your own hands. Moreover, every aspect of customization and maintenance within your CounterBalance System can be handled directly by you, the user, through user-friendly and intuitive interfaces. Alongside effectively managing leads and customer interactions seamlessly, CounterBalance skillfully manages the inventory elements linked to those sales, fostering a comprehensive approach to operational productivity. Ultimately, this platform unites flexibility with ease of use, establishing itself as an invaluable asset for any organization seeking to enhance its operational capabilities. The ability to adapt and scale with your business needs further solidifies CounterBalance as a key player in driving efficiency and effectiveness.

What is COSTAR?

COSTAR Professional is specifically designed for automotive repair and tire service facilities that operate from a single site. Its integrated suite of applications includes Retail Point-of-Sale, Shop Management, Service Scheduling, Customer Follow-Up, Inventory Management, Purchasing, Accounts Receivable, and an extensive archive of accounts and documents. With COSTAR, you have the capability to manage every aspect of your shop efficiently, from the front counter to the back shop, which significantly boosts operational effectiveness. The enhanced version, COSTAR PRO, takes productivity to the next level by increasing car counts and revenue per repair order, while also improving communication among staff, creating a more professional atmosphere, and ultimately driving profitability higher. The application modules provided by COSTAR encompass Wholesale Order Desk, Retail POS, Repair Orders, Inventory Control, Purchasing, Pricing, Accounting, Customer History, and Customer Follow-Up features. Known for their strict audit standards, reliability, operational integrity, and ease of use, COSTAR software products are a notable choice in the market. This all-encompassing toolset not only supports automotive businesses in navigating a competitive landscape but also equips them with the resources needed to adapt and grow over time. It ultimately helps ensure longevity and success in the ever-evolving automotive service industry.

Media

Media

Integrations Supported

Epicor Integrated Service Estimator
KUKUI
Service-Intel
Tyro EFTPOS

Integrations Supported

Epicor Integrated Service Estimator
KUKUI
Service-Intel
Tyro EFTPOS

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Nexphaze

Company Website

www.nexphaze.com

Company Facts

Organization Name

COSTAR Computer Systems

Date Founded

1975

Company Location

Canada

Company Website

costarsoftware.ca

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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